This is the second time I have used Big Blue Squirrel Storage in Thurrock. The staff are extremely helpful and nothing is too much trouble. You can also purchase padlocks, boxes, bubble wrap and anyt... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I don't normally do these but I wanted to because these guys, especially Damon, deserve it. Damon was very welcoming and accommodating when I went to the store looking for a small space to stor... See more
Company replied
I dropped off a DHL return at the service point in West Thurrock and was really impressed with how fast it was processed. Was in and out in probably less than a minute. I didn't catch the name of t... See more
Company replied
I used Blue Squirrel last year when I sold my property and needed somewhere close to my temporary accommodation in Chafford Hundred. My first contact was Damon who was very helpful and patient. He exp... See more
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Company details
Information provided by various external sources
Self storage rooms available for Personal and Business customers within Essex Flexible storage solutions with low rates and easy access
Contact info
690 London Road, RM20 3LD, Grays, United Kingdom
- 01708 862 787
- Sana@bigbluesquirrel.co.uk
- bigbluesquirrel.co.uk
4.6
Excellent
238 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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From start to now all staff have been…
From start to now all staff have been very helpful. The facilities available to help with the moving into storage is very good. And the opening times for checking in whenever needed is very good. I am really pleased with everything
21 November 2020
Reply from Big Blue Squirrel Self Storage
Thank you Linda for the 5* review! We hope you enjoy your stay! :)
I would like to thank the staff for…Making Me Welcome
I would like to thank the staff for their very warm welcome. I was even made a cuppa tea!
13 November 2020
Reply from Big Blue Squirrel Self Storage
Thank you for the 5 star review! We hope you enjoy your stay! :)
Reply from Big Blue Squirrel Self Storage
Thank you for the 5* review Stephen!
Very friendly staff that made the whole…
Very friendly staff that made the whole process very simple.
8 November 2020
Reply from Big Blue Squirrel Self Storage
Thank you for the 4* positive review!
bad customer experience
5 November 2020
Reply from Big Blue Squirrel Self Storage
Hello Janeth,
Sorry to hear that you had bad customer service.
However we do have policies in place which we need to comply to for everyone's safety
Thanks
Brilliant service and easy access
1 November 2020
Reply from Big Blue Squirrel Self Storage
Many thanks for the 5* review Hiten!
Excellent service nice secure and clean…
Excellent service nice secure and clean storage units ...trolleys are supplied for ease
29 September 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Many thanks for the 5* review Georgina!
Very good storage facility!
Staff are very polite, they covered everything I needed to know, even how to use the lift, also took me to where the storage room was. Very good customer service!
21 September 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for your 5* review Tracey!
We hope you enjoy your stay with us!
Storage
Efficient, friendly staff . Environment clean and safe for storage
4 September 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for the 5* review Carol! :)
Very impressed - Keep up the good work!
Very good service. Impressed with the staff and the facility. Have found the service extremely useful
4 August 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for the 5* Review Paul!
Hope your stay is enjoyable!
Impressed & reasonably priced.
Really good company to go with. After searching prices etc, Blue Squirrel was the most reasonable.
Had this unit for 10 months and would use again if i needed storage.
Today Mel one of the staff members assisted with some lifting and some glass had been smashed accidentally and she assisted by cleaning it up very quickly.
14 June 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Many thanks for your 5* review Jade!
I Am So Happy With The Staff…
I Am So Happy With The Staff .Politeness And Friendliness And Over All Conduct I Was Meet With .Also The Social Distance Rules Also Applied In My Visit .
5 June 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for the 5* review! Hope you enjoy your stay!
We got Promised a discount which we did…
We got Promised a discount which we did get very happy with the service
24 April 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Many thanks for the positive review!
Very nice service and the manager is…
Very nice service and the manager is extremely co-operative as well as the staff. I am happy with the service provided thanks
6 March 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for the great Review! We hope you enjoy your stay with us Raja!
Place is good and easy to access
Place is good and easy to access. People are friendly and helpful.
7 February 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for your review!
Reply from Big Blue Squirrel Self Storage
Many thanks Pamela for the 5* review!
Excellent storage facilities
Excellent storage facilities. The staff are very helpful and go the extra mile to help with all storage needs. Would highly recommend!
11 January 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thanks Brain! We hope you enjoy your stay with us!
Really good service and competitive price.
Really good service. I called to inquire and rices were competitive and the lady allowed me to go and check others whilst reserving g me with a storage number in case I wanted to take it up.
When I signed up, I forgot my lock. They allowed me to borrow one overnight.
3 January 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for your 5* review! We are glad we made it easier for you!
Reply from Big Blue Squirrel Self Storage
Thank you for your review!
Very helpful
6 December 2019
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for the 5* review!
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