Bidderlo 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I did not receive my order($52.00) . No communication from whoever is scamming people. Don’t understand why they are still on App Store. Stay away.

Rated 2 out of 5 stars

I would like to know why your support email address failed to send, I got a mailer demon saying it didn’t exist!

Company replied

Rated 2 out of 5 stars

Went to bid on something and everytime I do even a week later it's the same bidders, by the time the same bidders reach the price you can buy the same product on ebay for the same price even cheaper,... See more

Company replied

Rated 1 out of 5 stars

Im absolutely disgusted! I bought 2 smart watches at Christmas presents only to discover the company is selling items that DO NOT WORK IN AUSTRALIA! They are falsely selling to Australian public wi... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

Welcome to Bidderlo, where everything starts at $1! With our unique "Free to bid" model, we connect smart shoppers looking for great deals, with thousands of great sellers and providers from all over the world, in 90-second auctions. There’s always something for everyone on Bidderlo, from great new gadgets and electronics, to fashion and beauty, jewelry and even home decorations. Getting what you love will always be a fun experience, and what makes it even better is: you’ll only pay when you win!


Contact info

All reviews

(37)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very disappointed in everything!

Very disappointed in the earpods....honestly I'd need ears the size of a gorilla to put even one in my ear! Holy crap! Not to mention they are so cheaply made by their definition of great deal at low price is a joke! You get less than what you pay for after waiting a decade to even get it! You can literally buy better quality junk at the dollar store for a dollar and not have to wait til you start turning gray for Pete's sake...Waste of money and time...read the reviews not one single good review if I could give them minus stars I would give them minus 100

10 December 2019
Unprompted review
Rated 1 out of 5 stars

Ordered two Smart Watches

Ordered two Smart Watches, although packaging indicated the colors I ordered. Both were wrong. Have contacted this company twice received two different "Request numbers" for the same mistake they made. To date no response from them to correct my order. 👎👎

5 December 2019
Unprompted review
Rated 1 out of 5 stars

I bid on a watch they took my money but…scam

I bid on a watch they took my money but when I went to track my item it said I didn’t have one and when I sent an email it said it was wrong and it didn’t go through I think they are disgusting

4 December 2019
Unprompted review
Bidderlo logo

Reply from Bidderlo

Hi Yvonne and thanks for your review. We've just went through our emails and we did actually receive an email from you last night and our team did respond to it. What basically happened is that you have 2 different accounts registered with us using 2 different email addresses. You're logged into the wrong account of course, which is why you can't see your order. Please refer to the email response from our team to find out more details.

As for the message bouncing back, again we received it just fine and without any complications and our team even responded to it.

Rated 2 out of 5 stars

Something dodgy about it

Went to bid on something and everytime I do even a week later it's the same bidders, by the time the same bidders reach the price you can buy the same product on ebay for the same price even cheaper, I think it's the company putting in dodgy bids to suck people in, carnot be a coincidence can it ?

2 December 2019
Unprompted review
Bidderlo logo

Reply from Bidderlo

Hi there and thanks for the review. We at Bidderlo try our best to keep the auctions fair for everyone and tokeeop all our customers happy. Our policy is very clear on bidding, we do not accept bidders that only look to increase the price and those accounts are suspended. In addition, we encourage all our customers to contact us directly if they suspect certain customers are fake bidding on auctions. Those fake account of course are removed immediately banned for life from Bidderlo.

Please feel free to contact our team on support@bidderlo.com for more details and any further questions or help.

Rated 1 out of 5 stars

I bought 3 watches (2x men’s

I bought 3 watches (2x men’s, 1x women’s). The watches are all of very cheap quality and have all come from China. Had I been aware of this, I never would have bid for these watches. I have submitted a complaint to in regard to this matter but am not expecting any corrective action to be taken as a result and am still awaiting a response.

27 November 2019
Unprompted review
Bidderlo logo

Reply from Bidderlo

Hi Michael and thanks for the review :) I believe our team has been in touch with you and we've issued a full refund for your purchase. As you're well aware, we're always happy to help our customers and address all concerns and issues. Feel free to contact our team at any time. if you need any further assistance.

Rated 1 out of 5 stars

I am extremely disappointed

I am extremely disappointed. The promotional video showed a useful security camera,but the actual product was shoddy and did not work, with instructions mainly in Chinese. I have just made my fourth request for a full refund, the first three being totally ignored, and I am hoping for a charge back now. I cannot recommend this dealer at all..

26 November 2019
Unprompted review
Bidderlo logo

Reply from Bidderlo

Bidderlo will always process refunds for buyers upon receiving a valid tracking number from them indicating that the order has been returned to the seller. Bidderlo offers a Solid Customer Protection Policy in the form of a 30-day Easy Return policy that will either: 1.) refund the buyer without return needed, 2.) present the buyer with the seller's address to return the item, paying for their own return postage with valid tracking number.

A link to our return policy is listed on the on Bidderlo.com in the FAQ’s, and the Terms & Conditions page. To be eligible for refund, items must be returned with a valid tracking number to the return address which is provided in your return request confirmation email.

If you have any questions, please contact our team at support@bidderlo.com

Rated 1 out of 5 stars

The item I won was different to the one…

The item I won was different to the one I received. I lodged a complaint but a waste of time.
Prices are in $US, and you may not get what you expect. I would not recommend.

21 November 2019
Unprompted review
Bidderlo logo

Reply from Bidderlo

Hi Philip.

Thank you for your review. We want you to always be happy with all of your purchases on Bidderlo and we’re sorry you weren’t.

Bidderlo is a platform that connects buyers with sellers short, fun 90-second auctions. We deal with sellers and buyers from all over the world. Because we aren't in physical possession of the seller’s items we rely on the sellers to provide accurate information about every item; however, if you discover a product the has been misrepresented or falsely advertised, in any way, we offer an excellent Customer Protection Policy as part of our efforts to keep our customers happy. Our policy and regulations apply strong penalties to sellers who tamper with information or mislead buyers.

If for any reason you're not completely satisfied, you can request to return an item for up to 30 days from the date of delivery.

For the prices, as an American company it’s only natural for us to charge in American Dollars. However, our team is working on launching a currency system for customers from other countries and the feature should be active very soon.

Please do not hesitate to contact our team on support@bidderlo.com for any concerns or questions. Our team is more than happy to help.

Rated 1 out of 5 stars

I have been more than patient

I have been more than patient! Today makes 45 business days since my order for a set of Bluetooth ear buds was supposedly shipped on what is obviously the slowest boat from China! The tracking system is a joke at best. Save your money and buy from a company that atleast has the item in stock. I thought Wish and Aliexpress were slow but Bidderlo makes their shipping speed looks like Amazon's next day delivery! Never again! I'll pay 3 times the price happily!

14 November 2019
Unprompted review
Rated 1 out of 5 stars

Save your money buy american

This site is not worth you saving a dime. You cant get on it first. I found it through fb..first an last mistake I thought this was an american bidding site NOooo.. it isnt.. They are from china. I got the smart watch bid. It took 30 days to get an when I got...the battery would not hold charge.. I ask for my money back an i hope paypal does in fact
Lesson....dont buy foreign unless you know someone who has..not worth wait or money..its a hassle
I

9 November 2019
Unprompted review
Rated 1 out of 5 stars

Ordered Bluetooth earbuds....took a…

Ordered Bluetooth earbuds....took a slow boat from China to arrive in around 20 days.....right out of the box only the right side would work.....have left review.....and emailed twice and...... crickets......stay away from......oh don't bother bidderlo respond informed to this review....too little too late.

6 November 2019
Unprompted review
Rated 1 out of 5 stars

This place is crap

This place is crap. Ordered a clock 10/10/2019 received package 10/29/2019 When the package arrived I had the parts to a clock false advertising! Stay away!

30 October 2019
Unprompted review
Rated 1 out of 5 stars

Scam

Such a scam. I ordered a watch over a week ago, I sent 3 emails and no response. Bidderlo is a big scam.. STAY AWAY

29 October 2019
Unprompted review
Bidderlo logo

Reply from Bidderlo

Hi Jennifer, thanks for your comment. Please contact our team immediately on suppport@bidderlo.com and they'll be more than happy to help.

Rated 1 out of 5 stars

Definate scammers !

Definate scammers !! No reply to emails, even after u get an auto reply saying they got ur enquiry.
Just plain dodgy, do not use these guys, plenty of other reliable sites

28 October 2019
Unprompted review
Rated 1 out of 5 stars

junk products!!!!

24 October 2019
Unprompted review
Bidderlo logo

Reply from Bidderlo

Hi Donna

Thank you for your review. We want you to always be happy with all of your purchases on Bidderlo and we’re sorry you weren’t.

Bidderlo is a platform that connects buyers with sellers short, fun 90-second auctions. We deal with sellers and buyers from all over the world. Because we aren't in physical possession of the seller’s items we rely on the sellers to provide accurate information about every item; however, if you discover a product the has been misrepresented or falsely advertised, in any way, we offer an excellent Customer Protection Policy as part of our efforts to keep our customers happy. Our policy and regulations apply strong penalties to sellers who tamper with information or mislead buyers.

If for any reason you're not completely satisfied, you can request to return an item for up to 30 days from the date of delivery.

Please do not hesitate to contact our team on support@bidderlo.com for any concerns or questions. Our team is more than happy to help.

Rated 1 out of 5 stars

Bidderlo review

Hi
Paid for 2 items about $100 tried to track my password no longer works. Tried to reset
password unable to. Stay away from this site looks like scam. If they are legit customer service crap non existent. Bad company anyway you look at it.

19 October 2019
Unprompted review
Bidderlo logo

Reply from Bidderlo

Hi Kathryn and thanks for the comment. Please contact our support team on support@bidderlo.com and our team will be happy to help with your password and your orders.

Rated 1 out of 5 stars

The products are low quality and not…

The products are low quality and not what they describe. I ordered a watch in March and still have not received it and have notified them 3 times with no response from them. I would not recommend this company

28 July 2019
Unprompted review
Bidderlo logo

Reply from Bidderlo

Hi Ramona, thanks for your comment. Please contact our team on support@bidderlo.com so we can help you ASAP. Our team will be waiting for your message to sort rhe issue out for you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look