Great delivery, updated all the time on delivery. The doll is so lovely , good quality, good value for money , will definately buy again from this company . Very trustworthy to deliver on time with sa... See more
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Review summary
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Beautiful gift for my 2 year old Grandaughter . Doll looks very realistic & changing bag just perfect. Pushchair seems a little small, but does the job. I am sure she will enjoy opening & playing with... See more
Company replied
Excellent service! Fast delivery, awesome little baby. Definately going to buy many more for my grambaby. Only negative, the dolly could have been wrapped in tissue or something before being placed... See more
Company replied
Wow what a lovely doll (snowflake) was well packaged, delivered before Christmas, really surprised at the quality it’s top notch. My granddaughter loved it, definitely highly recommend this product. H... See more
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Company details
Written by the company
BiBi Dolls. They come in every size, and for any occasion. Variety of designs, and tens of outfits, that will leave your mind in a daze. A selection of BiBi Babies ready to bring joy and love to the life of a lucky receiver.
Contact info
Unit 6, Edenbridge Trading Centre, Hever Road, TN8 5EA, Edenbridge, United Kingdom
- 01732 866922
- support@themagictoyshop.com
- bibidoll.co.uk
4.5
Excellent
464 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Quality looks very good
Quality looks very good, not unwrapped as present for great granddaughter
11 August 2025
Reply from Bibi Doll
Dear Ann,
We are delighted to know you are satisfied with your order. Thank you for the 5 star rating and for choosing BiBi Doll for your granddaughter, it means a lot to us. Welcome to the BiBi community, we look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
My 4 year old niece absolutely loved…
My 4 year old niece absolutely loved her baby doll and carry cot x
29 July 2025
Reply from Bibi Doll
Dear Maureen,
We are delighted to know that you are more than satisfied with your order. Thank you so much for the 5 star rating and for choosing BiBi Doll for your niece. Welcome to the community, we look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
Reply from Bibi Doll
Hello Tracy,
We are delighted to hear that you are more than satisfied with your order, finding the BiBi Dolls to be great. Thank you so much for the 5 star rating and welcome to the BiBi Doll community. We look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
Reply from Bibi Doll
Dear Claire,
Thank you so much for the 5 star rating. We are pleased to know that you are more than satisfied with your order, delivery and item. We appreciate you choosing BiBi Doll for your granddaughter, it means a lot to us. Welcome to the BiBi community, we look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
Good quality and such good selection to…
Good quality and such good selection to pick from and quick delivery too
17 July 2025
Reply from Bibi Doll
Dear Isabel,
Thank you so much for the 5 star rating, it really means a lot to us. We are glad to know that you are more than satisfied with the wide selection and quick delivery services. We look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
First class
Delivery was fast. Doll and accessories are great. Granddaughter loved them.
15 July 2025
Unprompted review
Reply from Bibi Doll
Dear Gill,
Thank you for the 5 star rating and for choosing BiBi Doll for your granddaughter. We are absolutely delighted to hear that you are more than satisfied with your order, with a speedy delivery and quality items. Welcome to the BiBi community, we look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
Best dolls.
Best dolls. Always good quality and value. My granddaughter loves them all. Highly recommended.
6 July 2025
Reply from Bibi Doll
Dear Anne-Marie,
We are absolutely delighted to know that your granddaughter loves her BiBi Dolls. We are glad to hear that you have always found the products to be good quality and value for money. Thank you so much for the 5 star rating and for always choosing BiBi Doll for your granddaughter. We look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
Reply from Bibi Doll
Dear Elaine,
We are pleased to know that your granddaughter loved the BiBi Doll clothes. Thank you for the 5 star rating and for choosing BiBi Doll for your granddaughter. We look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
Gift box
I bought twin dolls for my granddaughter but was disappointed they came just in a cardboard box, and not in a box or bag to show them.They are a birthday present and didn't want a plain cardboard box.
1 July 2025
Reply from Bibi Doll
Dear Margaret,
Thank you for your feedback and we are sorry to hear you were disappointed with the packaging. We understand how important presentation is, especially when buying gifts for loved ones.
We are currently reviewing our packaging options, including the possibility of adding gift-ready alternatives. Your comments have been noted and will help us improve our service.
We hope your granddaughter still enjoys the twin dolls and that they bring her lots of joy.
Kind regards,
MN
BiBi Doll
Baby dolls head not connected to the…
Baby dolls head not connected to the body properly and the baby doll clothes purchased with the doll do not fit the dolly! Poor quality for the price I paid.
1 July 2025
Reply from Bibi Doll
Dear Laura,
Thank you for your feedback and we are truly sorry to hear about the issues with your doll and its clothing. This is not the experience we want any of our customers to have, and we completely understand your frustration.
We appreciate you bringing this to our attention and will do our best to ensure improvements are made. We hope you will consider giving us another chance to deliver the quality and care you rightfully expect.
Kind regards,
MN
BiBi Doll
Reply from Bibi Doll
Dear Gaynor,
Thank you so much for the 5 star rating, it means a lot to us. We are glad to know that you are more than satisfied with your order. Nothing makes us happier than knowing that your granddaughter loves her new BiBi Doll. We look forward to serving you again soon and welcome to the BiBi community!
Kind regards,
MN
BiBi Doll
The doll is absolutely amazing
The doll is absolutely amazing! I cannot wait to gift it to my niece for her birthday!
28 May 2025
Reply from Bibi Doll
Dear Emily,
We are pleased to know that you are more than satisfied with your. Thank you so much for the 5 star rating and for choosing BiBi Doll for your nieces' birthday present, it means a lot to us. Lastly, welcome to the BiBi community!
Kind regards,
MN
BiBi Doll
Very quick delivery
Very quick delivery! I ordered 2 dolls and both are very lovely. Their outfits are good quality and well made as are the dolls. I can't wait to give them to them as presents.
27 May 2025
Reply from Bibi Doll
Dear Helene,
Please accept our sincerest gratitude for the 5 star rating and positive comments. We are pleased to hear that you found both of your new BiBi Dolls to be lovely, alongside their quality outfits. Thank you for recommendation and for choosing us. Lastly, welcome to the BBi community!
Kind regards,
MN
BiBi Doll
Reply from Bibi Doll
Dear Toni,
Thank you so much for the 5 star rating, we are glad to know you are more than satisfied with your order. Welcome to the BiBi community! We look forward to serving you soon.
Kind regards,
MN
BiBi Doll
It's a super cute doll but…
It's a super cute doll but the materials are low end and not tightly seamed - a kid is gonna destroy it - which is fine, it's for a kid to play with. But it's flimsy and the photos make it look much better. It's really good value for money, so if you're looking for a not brutally expensive doll - this is a great one. But it's not a 'nice' doll meant to last for ages.
13 May 2025
Reply from Bibi Doll
Dear Stephanie,
Thank you for your feedback and apologies for the disappointment with the doll quality. We are glad to know that you found it to be really good value for money. Furthermore, your feedback has been duly noted!
Kind regards,
MN
BiBi Doll
Lovely baby doll for a 5 year old and…
Lovely baby doll for a 5 year old and she loved the change of clothes.
7 May 2025
Reply from Bibi Doll
Dear Shirley,
Thank you so much for your lovely feedback. We are glad to know that your 5 year old love their new baby doll and the change of clothes. Your 5 star rating means a lot to us. Welcome to the BiBi community!
Kind regards,
MN
BiBi Doll
Excellent
Beautiful doll daughter will love this for her birthday much better quality than some I've seen would definitely recommend
29 April 2025
Reply from Bibi Doll
Dear Donna,
Please accept our sincerest gratitude for the 5 star rating. We are ecstatic to know that you chose our BiBi Doll for your daughter's birthday present and found it to be of good quality. Your recommendation means everything to us. Welcome to the BiBi community!
Kind regards,
MN
The Magic Toy Shop
Reply from Bibi Doll
Dear Susan,
We are delighted to know that you found your new BiBi Doll to be lovely. Thank you so much for the 5 star rating and welcome to the BiBi community!
Kind regards,
MN
BiBi Doll
Be aware of China cheap Bibi apparel
I ordered a Bibi doll set that included a dummy as my granddaughter lost hers. What arrived was very disappointing, made in China, very cheap looking & stiff dummy that we struggled to get in the Bibi doll mouth. I was approved a return but it would cost me half of the set’s price so I kept it reluctantly. I then ordered a 2nd, different set which is like original Bibi doll stuff. Much better genuine Bibi doll dummy came. Disappointed in original order which meant I spent double what I needed to.
21 April 2025
Unprompted review
Reply from Bibi Doll
Dear Marie,
Thank you for your honest feedback. We are sorry to hear that your first order did not meet your expectations. Our goal is to provide high-quality items and we regret that your experience fell short.
We are glad the second set was more in line with what you were expecting and appreciate you giving us another chance. Your comments have been noted and shared with our team, as we are committed to improving product consistency and customer satisfaction.
Kind regards,
MN
BiBi Doll
Charges me £7 for next day delivery
Charges me £7 for next day delivery. And received 4 days later. Said it stated about next day delivery but no information about a cut off time for it. Shocking
25 April 2025
Reply from Bibi Doll
Dear Danielle,
Hello, and thank you for sharing your feedback. We are very sorry for the frustration caused by the delivery timing. While your order was dispatched within the correct time-frame based on our cut-off policy, we completely understand how disappointing it must have felt when expectations were not met.
We genuinely appreciate you pointing this out, and we are already working on making our cut-off times more visible to avoid any future confusion.
Kind regards,
MN
BiBi Doll
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