As a tenant of Al Meraikhi Tower, we are very happy to stay here and highly recommend the building to others. Sumesh and Glacy from Better Homes have been very helpful and supportive. They listen to o... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sena is a great agent and more importantly person. Working with him was super smooth and he solves each issue very attentively leaving all parties happy. Highly recommended
Company replied
Francesco was extremely professional and guided me through every step of the transfer. Lewis was also amazing — he solved several annoying issues along the way. The entire process was handled flawles... See more
Company replied
Jehanzeb was the Better Homes agent assigned to sell our property. From start to finish his application to the task was excellent. He was pro active in finding a suitable buyer, issued clear instruc... See more
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Company details
Written by the company
Betterhomes is the home of real estate in the UAE with the highest number of residential and commercial listings in the market. Our agents live, breathe and work in their communities – that’s why they’re more than agents; they’re locals. They know the best beaches for an early morning run, where to get the best coffee, and they’ll show you the best places for you to live.
Contact info
Vision Tower, Business Bay, 29726, Dubai, United States
- 600 52 2233
- customercare@bhomes.com
- bhomes.com
4.3
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Betterhomes Experience- Townsquare- Zini
Loved dealing with Zini, very professional guy and extremely helpful. Everything was smooth and easy from beginning to the end.
1 November 2023
Unprompted review
Reply from betterhomes LLC
Hi Adham,
Your positive feedback is a great encouragement to our team, and it reinforces our commitment to providing the best possible experience. Please feel free to call us in case you need any help, we are always here to help.
Please get in touch if you require further assistance, as we are always available to help.
Thank you again for your kind words, and we look forward to working with you again.
Best regards,
Your Betterhomes Team
Jad Chanouha-Best Professional Agent for a stress free, honest and cooperative experience
We are here to give a big shout out to Jad Chanouha for the honest, cooperative and true professional service while dealing with a property purchase from betterhomes. He helped us to take the right decision at the right time. He had done a fabulous job in keeping us informed about each and every minute thing that we need to know while purchasing a property and also made sure to update us with the progress in the construction. He was remarkable down to earth, patient, understanding, and always tried to understand our priorities and preferences.
We wholeheartedly recommend him for any property purchase and thank to betterhome for the great experience.
24 November 2023
Unprompted review
Reply from betterhomes LLC
Hi Muralidharan,
Wow! Thank you for your amazing review and for sharing your positive experience with us. Your feedback is like fuel for our team, and it truly brightened our day.
At Betterhomes, we are passionate about providing exceptional customer service, and your kind words reinforce our commitment to delivering the best possible experience to our valued customers like you.
Best Regards,
Your Betterhomes Team
I have to say I’ve not used better…
I have to say I’ve not used better homes for the past 23 years but I found myself in need of their service so I said was I was after and Maddy got in touch and. Is I’m happily moved in with no hassle ! Very good indeed thanks again Maddy
6 November 2023
Unprompted review
Reply from betterhomes LLC
Hi Damian,
Thank you for your wonderful review and for taking the time to share your feedback. We are thrilled that you had a fantastic experience dealing with Madeleine.
Customer service is our top priority, and we strive to deliver exceptional service to all our clients.
Thank you again for your kind words, and we look forward to working with you again.
Best regards,
Your Betterhomes Team
A wonderful experience with Samantha
We recently purchased a house with Better Homes and honestly couldn't have done it without Samantha! She was with us on the full journey, providing expertise and knowledge to support us at every moment along the way.
Despite there being some challenges outside of our control, she went above and beyond to keep things as smooth for us as possible, and it was a delight to have worked alongside her. Would highly recommend Sam to anyone looking to purchase a home in Dubai. Supportive, calm and transparent.
9 November 2023
Unprompted review
Reply from betterhomes LLC
Hi Alan,
Thank you for your wonderful review and for taking the time to share your feedback. We are thrilled that you had a fantastic experience dealing with Samantha.
Customer service is our top priority, and we strive to deliver exceptional service to all our clients.
Thank you again for your kind words, and we look forward to working with you again.
Best regards,
Your Betterhomes Team
Clarity Conveyancing
We recently used Lydia Moynihan from Clarity for the Conveyancing for the purchase of our new villa in Dubai. She was highly efficient and made the purchase very easy and stress free. She communicated superbly throughout the process and our purchase went through very quickly without any issues at all. We would highly recommend Lydia for any future conveyancing required for property purchases.
13 November 2023
Unprompted review
Reply from betterhomes LLC
Hi Paul,
Wow! Thank you for your amazing review and for sharing your positive experience with us. Your feedback is like fuel for our team, and it truly brightened our day.
At Betterhomes, we are passionate about providing exceptional customer service, and your kind words reinforce our commitment to delivering the best possible experience to our valued customers like you.
Best Regards,
Your Betterhomes Team
Eva Soto and Georgian Nedelcu
Eva Soto demonstrated remarkable patience, understanding, and kindness throughout our collaboration. She efficiently completed the sales process within the specified deadlines, showcasing her excellence. I highly recommend her.
Georgien also proved to be a true professional—honest, cooperative, and a pleasure to work with. I wholeheartedly recommend both of them for their exceptional service.
13 November 2023
Unprompted review
Reply from betterhomes LLC
Hi Maen,
Your positive feedback is a great encouragement to our team, and it reinforces our commitment to providing the best possible experience. Please feel free to call us in case you need any help, we are always here to help.
Please get in touch if you require further assistance, as we are always available to help.
Thank you again for your kind words, and we look forward to working with you again.
Best regards,
Your Betterhomes Team
Had a very good experience throughout
Had a very good experience throughout the purchasing and letting process with Betterhomes. The people I worked with - Anthony Taylor, Sasa Vukmanovic and Aldaine Cabrera - were very responsive and handled all kind of problems that came up well.
13 November 2023
Unprompted review
Reply from betterhomes LLC
Hi Martin,
Thank you for your wonderful review and for taking the time to share your feedback. We are thrilled that you had a fantastic experience dealing with Anthony, Sasa and Aldaine.
Customer service is our top priority, and we strive to deliver exceptional service to all our clients.
Thank you again for your kind words, and we look forward to working with you again.
Best regards,
Your Betterhomes Team
Mr Luke Fernandez has done a fabulous…
Mr Luke Fernandez has done a fabulous job in keeping me updated, professional approach and excution throughout my property rent.
Really didn't have to worry about a thing when better homes have employees like him
Pietro from Italy
8 November 2023
Unprompted review
Reply from betterhomes LLC
Hi Pietro,
Wow! Thank you for your amazing review and for sharing your positive experience with us. Your feedback is like fuel for our team, and it truly brightened our day.
At Betterhomes, we are passionate about providing exceptional customer service, and your kind words reinforce our commitment to delivering the best possible experience to our valued customers like you.
Best Regards,
Your Betterhomes Team
We recently successfully sold our…
We recently successfully sold our property in Arabian Ranches thanks to the support of Dimple Raygangare, our agent who sold at asking price and Nowar Khaldi from Clarity who supported with conveyancing and POA procedures. Both Dimple and Nowar were responsive, helpful and pleasant throughout, providing excellent service.
8 November 2023
Unprompted review
Reply from betterhomes LLC
Hi Jennifer,
Your positive feedback is a great encouragement to our team, and it reinforces our commitment to providing the best possible experience. Please feel free to call us in case you need any help, we are always here to help.
Please get in touch if you require further assistance, as we are always available to help.
Thank you again for your kind words, and we look forward to working with you again.
Best regards,
Your Betterhomes Team
Buying a home in Dubai felt like a wild…
Buying a home in Dubai felt like a wild ride until I met Christie and Kerriann. These two are absolute gems! Christie knows the Dubai property scene like the back of her hand, and Kerriann is the queen of details – nothing gets past her.
They really got what I was looking for. Christie found my style and budget straight away, and Kerriann answered my zillion questions without breaking a sweat. I was pretty impressed with how quick their responses were, no matter the time of day.
So if you need someone to help you navigate the craziness of finding a place in Dubai, hit up Christie and Karianne. They’ll sort you out and make it fun too. Major thanks to these ladies for helping me find my Dubai home!
2 November 2023
Unprompted review
Reply from betterhomes LLC
Hi Roy,
Wow! Thank you for your amazing review and for sharing your positive experience with us. Your feedback is like fuel for our team, and it truly brightened our day.
At Betterhomes, we are passionate about providing exceptional customer service, and your kind words reinforce our commitment to delivering the best possible experience to our valued customers like you.
Best Regards,
Your Betterhomes Team
Kerrian has done a fabulous job in…
Kerrian has done a fabulous job in keeping me updated, professional approach and excution throughout my property transfer.
Really didn't have to worry about a thing when better homes have employees like her.
7 November 2023
Unprompted review
Reply from betterhomes LLC
Hi Farz,
Thank you for your wonderful review and for taking the time to share your feedback. We are thrilled that you had a fantastic experience dealing with Kerriann.
Customer service is our top priority, and we strive to deliver exceptional service to all our clients.
Thank you again for your kind words, and we look forward to working with you again.
Best regards,
Your Betterhomes Team
Nice for everything
1 November 2023
Unprompted review
Reply from betterhomes LLC
Hi,
Your positive feedback is a great encouragement to our team, and it reinforces our commitment to providing the best possible experience. Please feel free to call us in case you need any help, we are always here to help.
Please get in touch if you require further assistance, as we are always available to help.
Thank you again for your kind words, and we look forward to working with you again.
Best regards,
Your Betterhomes Team
A happy Betterhomes customer
A happy customer, left Betterhomes this morning clutching a signed SPA for California Village.
After many months of searching for a property in Dubai, and far too many meetings with agents that failed to match up to their promises, we were fortunate enough to connect Monish Bakhru at Betterhomes.
If he is an example of the professionalism and integrity of Betterhomes agents, then you will be in good hands if you put your trust in them, as we have with Monny.
From the first moment we met him, to the collection of our SPA this morning, every promise has been kept, communication has been clear and consistent and we felt we were treated like valuable customers for now and the future and not a means of meeting a monthly sales target.
This was our first experience of buying off plan, as well - and he's guided us through that process, explaining what will happen and what to expect as the build continues.
25 October 2023
Unprompted review
Reply from betterhomes LLC
Hi Richard,
Thank you for your wonderful review and for taking the time to share your feedback. We are thrilled that you had a fantastic experience dealing with Monish.
Customer service is our top priority, and we strive to deliver exceptional service to all our clients.
Thank you again for your kind words, and we look forward to working with you again.
Best regards,
Your Betterhomes Team
Angela at Betterhomes
I was very fortunate to have had Angela assist me with my move, she is super efficient, very polite and extremely helpful. I highly recommend Betterhomes and Angela for any of your accomodation needs in Dubai!
1 October 2023
Unprompted review
Reply from betterhomes LLC
Hi Haydn,
Your positive feedback is a great encouragement to our team, and it reinforces our commitment to providing the best possible experience. Please feel free to call us in case you need any help, we are always here to help.
Please get in touch if you require further assistance, as we are always available to help.
Thank you again for your kind words, and we look forward to working with you again.
Best regards,
Your Betterhomes Team
Excellent experience with Niks
We were helped by the agent called Niks, he has been incredibly helpful and thorough and found us the perfect home to move into! He has been fast to reply to our messages, and accommodating for all of our requests. Overall a brilliant experience, making the whole ordeal of moving much easier to go through!
2 October 2023
Unprompted review
Reply from betterhomes LLC
Hi Sophie,
Thank you for your wonderful review and for taking the time to share your feedback. We are thrilled that you had a fantastic experience dealing with Niks.
Customer service is our top priority, and we strive to deliver exceptional service to all our clients.
Thank you again for your kind words, and we look forward to working with you again.
Best regards,
Your Betterhomes Team
Not recommended
I contacted the company to rent a townhouse the agent who answer was very polite he try to connect me with the concern agent who didn’t answer then I got his number and I call him but no answer I texted him in WhatsApp but no answer next day I called him and he answer but he ask me to send him WhatsApp I did with no answer I called no answer I just got a call now after 5 days and informed me that home is rent it out and he ask if am interested in other one!!!! Hell no not with your agency very bad experience
7 October 2023
Unprompted review
Reply from betterhomes LLC
Hi Mo,
Thank you for bringing this to our attention. Your feedback plays a crucial role in enhancing our customer experience and ensuring that we can serve you better in the future.
To investigate this matter, please share your full name, mobile number and registered email to customercare@bhomes.com as soon as possible. Once we receive this information, our dedicated support team will prioritise it and take immediate action to provide the necessary assistance.
Sincerely,
Your Betterhomes Team
We had a good experience with Ms Asma…
We had a good experience with Ms Asma and she made the whole process very smooth.
10 September 2023
Unprompted review
Most caring, honest and professional Agent I could find !
Their Agent was immediate to respond, very courteous and punctual at our appointments. I never felt pushed and very quick I felt that their Agent really cared about my needs and wishes as opposed to just rush to conclude a deal. I really loved the properties we saw and was ready to conclude, but the Agent first made sure I am 100% sure that the property I selected was the one I really needed to be happy in the long run. And so far it fits the bill 100%! Angelica was honest, experienced, professional, caring and super helpful! Highly recommended Estate Agents!
4 October 2023
Unprompted review
Reply from betterhomes LLC
Hi Vangelis,
Your positive feedback is a great encouragement to our team, and it reinforces our commitment to providing the best possible experience. Please feel free to call us in case you need any help, we are always here to help.
Please get in touch if you require further assistance, as we are always available to help.
Thank you again for your kind words, and we look forward to working with you again.
Best regards,
Your Betterhomes Team
I have found Angelica Gaite Saldo of Better Home I have found Angelica Gaite Saldo of Better Homes to be professional in the all aspects of her work. She is effective and committed.
Based on my experience, I found Better Homes to be the best of all real estate brokerage firms in Dubai
1 October 2023
Unprompted review
Reply from betterhomes LLC
Hi Amr,
Thank you for your wonderful review and for taking the time to share your feedback. We are thrilled that you had a fantastic experience dealing with Angelica.
Customer service is our top priority, and we strive to deliver exceptional service to all our clients.
Thank you again for your kind words, and we look forward to working with you again.
Best regards,
Your Betterhomes Team
Better Homes is the most professional &…
Better Homes is the most professional & ethical real estate company. Syed Wajih facilitated us in all the aspects until we finalized the property. Later Mr. Nowar Khaldi from clarity Conveyancing Services ensures both seller & buyer goes through property transfer process seamlessly. He is very knowledgeable, patiently answers all the queries and always helpful. Because of these gentlemen's we didnt find any difficulty in navigating through process & various documentation
27 September 2023
Unprompted review
Reply from betterhomes LLC
Hi Ramesh,
Wow! Thank you for your amazing review and for sharing your positive experience with us. Your feedback is like fuel for our team, and it truly brightened our day.
At Betterhomes, we are passionate about providing exceptional customer service, and your kind words reinforce our commitment to delivering the best possible experience to our valued customers like you.
Best Regards,
Your Betterhomes Team
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