BFT Logistik Reviews 10,045

Yesterday I got my order after 4 days delay, and yet, the guys didn't want to deliver the item to the front of the order and they wanted to throw it to the other side of the building when I kept insisting that the need to put it in front of the door, they were cursing, and they throw the package a couple of times

Ali Mo was very quick and professoional! :)

Got informed well in advance when it was coming, also received a call 3 minutes before the arrival, and the carrier helped me carry my package even. Thanks for the help!!! Great service!

God kommunikation og levering som aftalt.
Leveret af Jendawi.

Had the worst experience with baby crib delivery-it was delivered only with 3rd attempt! I needed to stay home all of these 3 days and wait, delivery was expensive because I paid to get it in special time slot. 1. delivery- driver opened his van and then said that he cannot find my order- huge box, that it is not there. 2. delivery- received sms that order will be delivered, but no one showed up. Interior shop said that my package is lost and they are looking for it... 3. delivery- order finally delivered! Was lucky to have kind and smart delivery guy Ali Mo- ***** for him!

AC super fragtmand kommer til tiden og er super flink og medgørlig stor ros til ham Ordre nr. 33579654

Ali Mo.
Absolut intet at klage over. Virkelig flink og god service.

God og hurtig levering- tak for god service Ali Mo.

I have my kontinental seng from BILKA which needs to be transported by BFT today 24.10.2022. The driver called me and said that I just have 2 minutes only, I have unloaded your bed in the parking lot because it is too heavy (according to him). I asked him plesae put that one in the side as if there is no problem for the cars to park. He can not just unload pallet in the parking lot. He said I can not do that. If somebody don't come and sign that you have received the bed then I will take it back. He just disconnected phone then. Very bad experience. The guy was so impolite while talking ang forced me to do what he has said. He is like a dictator and I felt like he has given me the things free so I have to accept what he said. That guy does not have any sense of customerservice. I have experience a very bad customerservice. I never recommend others to use this transport company unless they improve their staffs behavior.

I like the constant updates and mainly the fact that the driver called me to prepare myself for the delivery as he was approaching my address. Very very good!!

really quick service and friendly employees -despite the Jacobsen company that I purchased my table which did not manage to finalize this delivery on time

Happy delivery man, great service👍👏🏻🫡
MS153683133001
Delivery guy-Ali Mo

Super nice delivery man, great service 😊

Ali Mo
You are the best. This was my first time doing business with your company. Receive your 5 stars. Again you merit to be the best.

Levering dagen før end aftalt. God kommunikation og leveret i perfekt stand på aftalte sted. Tak til Omar EL.

super god service og meget høflig #33101235 Ali Mo!

This story would probably be funny had it not been so sad. The driver came to deliver the goods and refused to give the second part of it claiming that the label was wrong (was the same on two pieces). Then when we agreed with the seller that we return the incomplete order, the driver refused to take part of the delivery back (claiming that this time he did not get the sticker to pick it up). When he was asked to come back and pick up the remaining part of the order again, he did come but instead of picking up the return he just walked past and did not pick it up at all (saying he will come back with the car in 20 minutes and never actually came back).
I thus advise the sellers to avoid using the services of BFT Logistik.