If I can leave a negative star review I would. Verification to deposit none Verification to withdraw, ID/DL, Account number, Crypto, Proof of address, bank statement… etc. then they hit you off with... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
There’s a reason I only play slots here, the cash outs are quick, the bonuses can’t be beat and support is one of a kind. They even granted me an account manager and provide a VIP like experience,... See more
Company replied
You stole my money. I made deposits and verified my account. When I attempted to withdraw you close my account and say some bs about your system detected unfair play. Complete bullshit.
I don't like the bonus games because of the roll over, and your restricted from some of the games, I love all the different games to choose from. I like the chat box also it helps me understand the di... See more
You should know
2.7
Poor
475 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So far I enjoy it seems fair I like the…
So far I enjoy it seems fair I like the games my sons cashed out multiple times but not me yet lol
1 June 2026
Unprompted review
Its okay high cashout of 150 but easy…
Its okay high cashout of 150 but easy verification
2 June 2026
Unprompted review
Reply from Betwhale
Thank you for your review and for sharing your experience. We're glad to hear that the verification process has been easy for you.
We also appreciate your feedback regarding the cashout threshold. Your input is valuable and helps us continue improving the overall experience.
We appreciate you taking the time to leave your feedback and look forward to continuing to provide you with a great experience.
Reply from Betwhale
Thank you for your review! We're delighted to hear that you've had a smooth experience with both deposits and payouts.
We appreciate you taking the time to share your feedback and look forward to continuing to provide you with a great experience.
It's not a horrible app
It's a pretty good app, the funds can be wonky. So definitely watch your funds. But the game play seems decent.
1 June 2026
Unprompted review
Reply from Betwhale
Thank you for taking the time to share your feedback. We're pleased to hear that you've been enjoying the gameplay experience.
We're sorry to learn about your concerns regarding your funds. Providing a reliable and transparent experience is important to us, and we'd like the opportunity to look into this further. Please reach out to our support team via live chat or by email at assistance@betwhale-mail.com, so we can review your concerns and assist you directly.
We appreciate your feedback, as it helps us continue improving our platform.
Reply from Betwhale
Thank you for your review!
We're delighted to hear that you're enjoying the games, promotions, and your overall experience on the platform.
We appreciate you taking the time to share your recommendation and look forward to continuing to provide you with a great experience.
Customer service is always friendly &…
Customer service is always friendly & quick to respond! Great sports better site. I look forward to using this site for many years.
26 May 2026
Reply from Betwhale
Thank you for your review!
We're delighted to hear that you've had positive experiences with our customer support team and that you're enjoying our sports betting platform.
We appreciate you taking the time to share your feedback and are thrilled to hear that you look forward to using the site for years to come. We look forward to continuing to provide you with a great experience.
Great customer service
I was able to cash out sometimes within a day sometimes up to 3 business days, but received funds with no issue. And have added funds with no issue. The customer service chat is super nice and helpful, I get bonuses periodically, and I enjoy the variety of games
31 January 2026
Unprompted review
Reply from Betwhale
Thank you for your review!
We're delighted to hear that you've had a positive experience with deposits, withdrawals, and our customer support team. It's also great to know you're enjoying the bonuses and variety of games available on our platform.
We appreciate you taking the time to share your experience and look forward to continuing to provide you with a great experience.
Reply from Betwhale
Thank you for your review!
We're delighted to hear that you've had a great experience with both our platform and our team. We appreciate you taking the time to share your feedback and look forward to continuing to provide you with a great service.
It's all right I've been there for 6…
It's all right I've been there for 6 months, haven't really deposited much but have never won much either to make the minimum$150 withdrawal.
1 June 2026
Unprompted review
Reply from Betwhale
Thank you for sharing your experience and for being with us over the past six months.
We appreciate your feedback and understand that reaching a withdrawal threshold can be an important part of the overall experience. While outcomes are never guaranteed, we're glad you've continued to explore what our platform has to offer.
Thank you for your review, and we hope to provide you with an even more enjoyable experience going forward.
Customer service that is frustrating and...
I started on Bet Whale about a year ago. I have had no issues ever depositing money. But I had a bad experience trying to withdrawl funds. I turned a $50 deposit into 10k after the playthrough was complete. I attempted to pull money out and all of a sudden they declined one of my documents for withdrawal. I waited days and ended up just getting smashed and bet like an ass and gave it all back. I was so disappointed with how everything was handled. I have had an issue with the bonus from the Match X for the last 3/4 weeks. I'm rewarded 25fs on a slot and each time I've attempted to redem the bonus it says this bonus is expired, contact customer support. So I do and 2/3 reps have been very unhelpful. They've said sorry nothing I can do. Its already expired. Even though I tried to redeem it the same day.?.? These 2 reps have not been helpful at all. 1 experience was met with understanding and since they couldnt give me back that "Same day expired bonus" I was given free spins on a different machine. The expected outcome to this situation.
I'm now very careful with putting any more on this site. I have accounts on other sites that I've had no issue with withdrawals so I stuck to those most.
Overall game play was decent and fun. Many of the slot games will hit the bonuses quite often but hard to hit a good one.
26 May 2026
Unprompted review
Betwhale are crooks
I won $1500 and all me credentials were in order because I had withdrawn with them before. Well they sent me $500 and said I needed to submit another withdrawal request for the rest of said it would take another 7 to 10 business days to receive it What if they decide to split it again. They said I didn’t play enough to get the whole withdrawal at one time. That I needed to play more That they had the discretion to split my winnings up however they wanted that it was in their terms and conditions. So not happy with them.
29 May 2026
Unprompted review
I enjoy it and you also get free daily…
I enjoy it and you also get free daily bonus in the shop What is nice?
28 April 2026
Unprompted review
I quit playing this casino due to the…
I quit playing this casino due to the extremely difficulty of the verification process. They literally asked for documents that no other casinos do and i had made several deposits so i could tell after struggling with them for 3 days that they just didnt want to release the money i had won. I play on alot of casinos because i have the means to but very rarely i see casinos pull tactics to rip off the customers. I mean it does happen but its rare. Since then they have missed out on alot of money. I spend anywhere from $7k to 15k a month on gambling so you do the math there.
15 April 2026
Unprompted review
Great games and variety of offers
31 May 2026
Unprompted review
Excellent customer service and instant…
Excellent customer service and instant withdrawals! Top 10 Favs!!
31 May 2026
Unprompted review
very slow payouts
very slow payouts, i would prefer other online cassinos like 1Xbet, Betplay, Pinnacle, BookMaker etc, on Betwhale if you win you get your money after 7 days
27 May 2026
Unprompted review
This is my favorite Casino.
This is my favorite Casino.. Awesome Rewards. FAST redemption and even better Customer service... Thanks Betwhale for all u do.... 🤑
1 May 2026
Unprompted review
dont believe the reviews its a good…
dont believe the reviews its a good casino lots of free spins
28 May 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.