Betterfelt Reviews 165

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

An excellent product, shipped in a timely manner. Our slippers are toasty warm and comfortable right out of the box. Fit and finish details are spot on. We opted for the rubber soles, and they work... See more

Rated 3 out of 5 stars

I like that the company pays fair wages to the artisans. The slippers had a very strong odor that I have noticed with other direct Asian imports. Maybe this wears off with time. Despite following th... See more

Rated 5 out of 5 stars

Superb product and excellent service. Speedy response to emailed query and fast, efficient delivery to UK. Courier arrived within advised time frame, despite pressures caused by Covid and Christmas on... See more

Company replied

Rated 5 out of 5 stars

My experience was incredibly positive. I measured before ordering, but upon arrival they didn’t fit. (Pro tip: order one size larger, two sizes if you plan to wear with socks.) They were incredi... See more

Company replied

Company details

  1. Shoe Store

Written by the company

We are selling handmade wool felt slippers and other handmade wool felt products for the home. Fair Trade Certified


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

165 reviews

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Rated 5 out of 5 stars

Comfortable

Really liked the pair I purchased in Kathmandu. The dog liked them too. I'm very happy with the replacement pair.

31 December 2025
Rated 5 out of 5 stars

Love the slippers

Love the slippers! I had trouble with the sizing but the folks at Betterfelt were great to work with and I am very happy with the slippers I received.

21 October 2025
Rated 3 out of 5 stars

Not what I would expect for almost £70

I order the high boot. They arrived very quickly, but the boots themselves were very narrow and quite uncomfortable. I have quite wide feet, so that’s a consideration. If you have wide feet, maybe look elsewhere. I expected the felt to be a bit softer. Also the make quality was not what I would expect for almost £70.

11 September 2025
Unprompted review
Rated 3 out of 5 stars

Very costly return

I like that the company pays fair wages to the artisans.
The slippers had a very strong odor that I have noticed with other direct Asian imports. Maybe this wears off with time. Despite following the sizing chart, the slippers were too small so I had to return them. Following Betterfelt's return instructions cost $46! I did not realize that Betterfelt US is actually in Canada and would be so expensive for return shipping. BEWARE!

9 July 2025
Rated 5 out of 5 stars

The total package

The total package. From the boots construction, its materials, and the feel of the wool, Betterfelt radiates quality and function. What can I say, my girlfriend loves hers!

8 May 2025
Rated 5 out of 5 stars

Beautiful product

Beautiful product, great service. (I would have preferred the leather soled slippers, but you only had rubber for the second pair I ordered. Don't like them quite as much, but still very nice)

5 May 2025
Rated 5 out of 5 stars

A great

I received the daisy boots as a Christmas gift but experience
I needed to make an exchange for larger size. The staff went out of their way to make sure my product would fit properly. When my boots arrived they were awesome.! I love them so much and wear them constantly in the house.

28 January 2025
Rated 5 out of 5 stars

Very well made

Very well made. Extremely comfortable. Just the right level of warmth. If these slippers last as long as I hope they do, they are an absolute win and worth every penny.

6 December 2024

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