BetterCV Reviews 1,885

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers found the user experience to be positive, appreciating the intuitive process and the ease with which they could structure and update their CVs. People felt the platform provided a clear starting point and allowed them to focus on content rather than formatting, resulting in professional and well-presented resumes. However, some people were dissatisfied with the payment and subscription processes. Many reported being charged immediately or without clear confirmation for subscriptions and additional services they did not intend to purchase. There were frequent complaints about hidden charges, a lack of transparency in pricing, and charges that customers did not anticipate, leading some to describe the practices as unclear.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the platform's ease of use for building... See more

Payment

Customers consistently express strong dissatisfaction with payment processes, frequently reporting... See more

Subscription

Consumers express significant dissatisfaction with the subscription process, citing issues such as being... See more

Website

Customers had ambiguous experiences with the website. Many reviewers found the site easy to use for building... See more

Price

Reviewers express strong dissatisfaction with the pricing, citing hidden charges and a lack of transparency.... See more

Based on these reviews

Rated 4 out of 5 stars

I was just testing functions and charged immediately. The website tried to claim it's not refundable and even gave me a document to prove it but the fees are not mentioned in there neither. They did... See more

Company replied

Rated 5 out of 5 stars

I usually get stuck at the very beginning of writing a resume and end up postponing it for weeks. BetterCV gave me a clear starting structure, so I didn’t have to think about what comes first. Once I... See more

Company replied

Rated 5 out of 5 stars

I came back to my resume a few days later to make revisions, and everything was saved exactly as I left it. Updating sections was quick and smooth, without needing to redo anything. It’s very convenie... See more

Company replied

Rated 5 out of 5 stars

I didn’t really expect much at first, just needed to update my CV quickly. But once I started, I noticed how much easier it was to structure everything. My old resume felt messy, this one actually mak... See more

Company replied


Company details

  1. Resume Service
  2. Information Service

About BetterCV

Written by the company

Unlock your career potential with BetterCV’s easy resume builder ✍️

Build professional resumes online with AI-powered assistance and ATS-friendly templates. Download in PDF, DOCX, or TXT formats directly from your browser. Simple, effective, and tailored for job seekers like you.

Create a standout resume in minutes: Craft a winning resume effortlessly with our user-friendly Resume Builder. Pair it with our Cover Letter Generator for a complete application package.

Choose from 40+ ATS-friendly templates: Select from a wide range of templates designed to work seamlessly with applicant tracking systems (ATS), ensuring your resume gets through and noticed.

Add prewritten content with a click: Streamline your writing process with ready-made content from professional resume writers. Quickly incorporate targeted skills and job experience with a single click.

Check your resume for ATS compatibility: Scan your resume with our ATS Checker to identify and correct over 40 common errors, boosting your chances of getting noticed by recruiters.

Draw inspiration from professional samples: Browse our collection of professionally written resume and cover letter samples tailored to various positions, and get inspired to create your own.

Get personalized help from our experts: Contact our customer support team for personalized account assistance and resume advice. Our experts can help make your application stand out.

📝 In case of any questions feel free to contact our customer care team at help@bettercv.com


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Everything in this arc application make…

Everything in this arc application make is fantastic

25 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello, Mutwalibu!

We’re glad to hear you had such a positive experience. It’s great to know everything worked well for you.

Thank you for your feedback!

Best regards,
Anne, Better CV Support
help@bettercv.com or +1 877 355 7750

Rated 5 out of 5 stars

I liked being able to adjust small…

I liked being able to adjust small design details without destroying the template. Fonts and spacing stayed balanced, even after I made changes. It still looks clean.

24 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello, Brenda
Thank you for choosing our service and for your kind words! We're thrilled to hear that you had a positive experience. Please feel free to reach out if you need assistance in the future.

Best,
Better CV Support

Rated 5 out of 5 stars

Excellent platform

Easy to use and navigate. Great templates

25 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello, アサコ
Your kind words mean a lot to us! We're thrilled that you had such a positive experience with our service. If you ever need assistance again, please don't hesitate to reach out.

Best,
Better CV Support

Rated 1 out of 5 stars

I had a VERY BAD experience with this…

I had a VERY BAD experience with this service. I was initially charged $1.98, followed by two additional charges of $20.28 each, all without my authorization.

Even after I unsubscribed, they continued to charge my account. This is completely unacceptable. Do not use this website — it feels like a scam.

At no point did I clearly agree to these charges, and the process is very misleading. Canceling the subscription did not resolve the issue, and the unauthorized charges remain unresolved.

This kind of billing practice is unprofessional and unacceptable. I strongly advise others to avoid this service.

24 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello Kath,

Thank you for your feedback. Our pricing and subscription terms are displayed during the process and require confirmation before any purchase is completed. We also understand that these details may sometimes be unclear or overlooked.

If you would like our team to review your case and assist you further, please feel free to contact us directly at billing@bettercv.com, and we will be happy to help.

Best,
Nathan, Better CV Support
help@bettercv.com or +1 877 355 7750

Rated 5 out of 5 stars

simple and easy to use

simple and easy to use

25 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello Bryan,

Thank you for your positive feedback! We are delighted to hear that you found our service simple and easy to use.
We truly appreciate you taking the time to share your experience. If you have any questions in the future, please feel free to contact us.

Best,
Anne, Better CV Support
help@bettercv.com or +1 877 355 7750

Rated 5 out of 5 stars

great fast and very trustworthy…

great fast and very trustworthy application and pilot

25 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello Fadwa,

Thank you for your wonderful feedback! We are thrilled to hear that you find our application and service great, fast, and very trustworthy.
We truly appreciate you taking the time to share your positive experience. If you have any questions in the future, we are always happy to help.

Best,
Anne, Better CV Support
help@bettercv.com or +44 808 502 0312

Rated 4 out of 5 stars

PERFECT WEBSITE

25 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello Ahmed,

Thank you for your review! We’re really glad to hear you had such a great experience with our website. Your feedback means a lot to us and motivates our team to keep delivering the best possible service.
If you ever have any questions or need assistance, feel free to reach out—we’re always here to help!

Best,
Anne Better CV Billing Support
help@bettercv.com or +44 808 502 0312

Rated 5 out of 5 stars

Good

Good and excellent

24 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello, Mobtaga!

Thank you for your feedback. Great to know your experience was both good and excellent. We focus on keeping everything clear and effective.

Appreciate you sharing this!

Best regards,
Anne, Better CV Support
help@bettercv.com or +1 877 355 7750

Rated 5 out of 5 stars

Polished results

My old resume looked homemade. This one looks polished and recruiter-ready, even though I didn’t do anything complicated. It made a strong first impression.

14 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello, Jessica!

That’s great to hear. We’re glad your CV now feels more polished and ready to share with recruiters. Making professional results accessible without extra effort is exactly what we aim for.

Thanks for your feedback!

Best regards,
Anne, Better CV Support
help@bettercv.com or +1 877 355 7750

Rated 1 out of 5 stars

DON'T PUT YOUR CREDIT CARD DETAILS.

DON'T PUT YOUR CREDIT CARD DETAILS.

Don’t trust this platform. Even after canceling, I was charged five times on my credit card within three days for different services I never purchased, a total of €139.80. On top of that, their support did not resolve my issue.

20 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello Talita,

Thank you for sharing your feedback. We understand why this situation would be alarming and would like to take a closer look at what happened.

Please provide the email address linked to your account along with any relevant details so our team can locate your profile and review the transactions you mentioned.

Best regards,
David, Better CV Support
billing@bettercv.com or +1 877 355 7750

Rated 1 out of 5 stars

DON'T PUT YOUR CREDIT CARD DETAILS.

DON'T PUT YOUR CREDIT CARD DETAILS.

Don’t trust this platform. Even after canceling, I was charged five times on my credit card within three days for different services I never purchased, a total of €139.80. On top of that, their support did not resolve my issue.

20 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello Talita,

Thank you for sharing your feedback. We understand why this situation would be very concerning and would like to review the details carefully.

Please send us the email address used during your registration along with any relevant information so our team can locate your account and check the transactions you mentioned.

Best regards,
David, Better CV Support
billing@bettercv.com or +1 877 355 7750

Rated 4 out of 5 stars

good and useful

24 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello Sasya,

Thank you for your feedback! We’re glad to hear you find our service good and useful. Your support means a lot to us, and we will continue working to make the experience even more helpful and smooth for all users.


Best regards,
Better CV Support

Rated 1 out of 5 stars

I have been scammed

I have been scammed. I got two charges on my account for services I didnt ask for and I fear they will charge me again. Absolutely horrible.

24 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello,
We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you.

Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns.

Best,
Better CV Support

Rated 5 out of 5 stars

Easy for beginners

If you’ve never built a CV properly before, this is a great starting point. The process is intuitive, and the platform gently guides you through each section. It’s hard to mess things up, even if you’re doing this for the first time.

19 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello Diane,

Thank you for your feedback! We’re glad to hear that you found the process intuitive and beginner friendly. It’s great to know our guidance helped you build your CV with confidence. We’ll keep working to make the experience even smoother for all users.


Best regards,
Better CV Support

Rated 1 out of 5 stars

It was paid automatically for 1month…

It was paid automatically for 1month without any notice. And I asked cancellation as soon as payment done but they did not provide any refund. And replied there would be no any further payment, and that's all.

24 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello,

We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you.

Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns.

Best,
Better CV Support

Rated 4 out of 5 stars

Good place

Ok, easy to use

24 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello Hadzamier,

Thank you for your feedback! We’re glad to hear you found our service easy to use and helpful. Your support means a lot, and we’re always working to make the experience even smoother and more convenient.

Best regards,
Better CV Support

Rated 5 out of 5 stars

Verry good website to create…

Verry good website to create profesional CV

24 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello,

Thank you for reaching out and providing us with valuable feedback!

It is always our pleasure to help you in any way we can.

Don't hesitate to contact us again if you have other questions or requests.

Best regards,
Better CV Customer Support

Rated 5 out of 5 stars

The app was very easy to use and is…

The app was very easy to use and is perfect for anyone looking for work abroad. Excellent experience!

23 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello, Džastina!

We’re glad to hear the process felt simple and that it supported your goals. It’s great to know the experience matched what you were looking for.

Thank you for sharing your thoughts!

Best regards,
Anne, Better CV Support
help@bettercv.com or +1 877 355 7750

Rated 3 out of 5 stars

BetterCV is a SCAM website trying to…

After sending them email they quickly reply and return my money back

24 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello Tu Uyen,

Thank you for sharing your feedback. We understand why this experience would be frustrating and would like to review the details of your account.

Please send us the email address used during your registration along with any relevant information so our team can locate your profile and check the transactions you mentioned.

Best regards,
David, Better CV Support
billing@bettercv.com or +1 877 355 7750

Rated 1 out of 5 stars

Scam

Don’t use this! I signed up for the 14 day trial for 1.99 and received a €40 charge during the night there’s no customer service or proof to send to my bank

23 March 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello,

We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you.

Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns.

Best,
Better CV Support
help@bettercv.com or +1 877 355 7750

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