BetterCV Reviews 

Total scam.
I tried to delete my account and cancel my subscription, but they kept charging me repeatedly. It is not possible to delete my CV or remove my personal information because the website does not allow me to do it.
Do not create a CV on this website. Once you enter your information, you may not be able to delete it or stop the charges easily.

I had a very bad experience with BetterCV. They charged my card without making the subscription terms clear. I feel like they took my money unfairly. Their customer support was not helpful, and resolving the issue has been very difficult.
I would not recommend BetterCV to anyone. Please be careful before entering your payment details or subscribing. Read all the terms carefully, as my experience was extremely disappointing.

This website uses highly misleading practices though it does help us to create resume .I signed up thinking i was being charged just $1 as advertised on this page.However, without any clear warning or upfront breakdown, they immediately charged my card 3,528PKR (which is roughly equivalent to $12.50 to $13 USD after cross border fees and conversion).
When I checked my account setting,I found out they had automatically put me on a premium monthly plan of 24.95 pound plan, hiding it behind confusing discounts, i request humbly and kindly for my refund .

After updating my CV here I started getting more replies. Not sure if it’s the tool or timing, but feels connected.

TOTAL SCAM... AVOID IT AT ALL COSTS!
I build a CV, wanted to download it and they prompted: "14 day access" or "Yearly access". No word of subscription was mentioned. I purchased the 14 day access thinking that was it, symbolic charge for a download. Then after 14 days I'm been charged full month fee out of nowhere...
Asked for a refund - auto-reply mentioned that it's not refundable...
When I tried to double-check what I missed, I found it mentioned, that after 14 days you'll be charged 24 EUR, but it was in the most tiniest print, that on regular day you'll never notice.

The most dishonest company I've came across.
AVOID IT AT ALL COSTS!

Update:
They replied with NOTHING HELPFUL, clarifying that there is "in line with our Terms of Service". They obviously show no respect to customer, treating users like FOOLS. Getting cashflow in SCAM & HIDDEN PURCHASE & MISLEADING INTERFERENCE.

They hooked you with ONE AUD CV template without letting you know this is a monthly subscription.

What's more, I was attempting to cancel my subscription when this incident occurred. During the cancellation process, I was unexpectedly CHARGED AUD 13.95 TWICE without any clear warning or explicit confirmation that clicking would authorise a paid transaction.

At no point did I intend to purchase an additional service or continue my subscription. The interface was confusing and appeared to lead directly from the cancellation flow to a paid transaction, making it easy to trigger an unintended charge. I only discovered the payment after reviewing my account.

I am requesting a full refund because this was not an intentional purchase. I also hope the company reviews its cancellation process to ensure other customers are not placed in the same situation.

Discusting Scam. Charged me 9euros when i was trying to cancel the subscription that i didnt even need. For some "AI Assisted bot". I never received nor needed access to that. the cv is okay. but the website is the scam.

I had one of the worst experiences with BetterCV.

I paid SAR 7 because I believed it was a one-time purchase to generate and download my CV. I never intended to subscribe to a monthly plan.

Later, I was shocked to find an unexpected charge of SAR 93.99 through Apple Pay for a recurring subscription that I did not knowingly intend to sign up for.

I contacted customer support several times, but every response I received appeared to be an automated template. I was never able to communicate with a real person who actually reviewed my case.

Their refund policy is extremely disappointing. Even though I contacted them immediately after discovering the unexpected charge and asked for a refund, my request was rejected with the same standard response every time.

The subscription has now been cancelled, but they still refused to refund the unexpected charge.

I strongly believe BetterCV should improve the transparency of its subscription process, make recurring charges much clearer before payment, provide real human customer support, and treat refund requests more fairly.

Unfortunately, based on my experience, I cannot recommend this service.

BetterCV uses highly unethical billing practices. The auto-renewal system is designed to trap users. They do not send a reminder before charging your card for the premium subscription, and they immediately deny refunds by hiding behind their policy. This is not a professional service; it’s a scam designed to drain your bank account. Do yourself a favor and use standard Google Docs or free builders instead.

Editing felt slightly clunky in a few places, like moving sections. Not a big deal, just something I noticed

Scammed again, automatically activating a renewal package that I’ve never even seen before. Last time it was just $17, but this time it’s $30. I only went in to adjust my CV, I didn’t click on any service, and suddenly I was charged $30 today without any prior notice and without even receiving a subscription confirmation email. If something can be done about this company, I think it should be carried out immediately. I already sent an email, but it’s just a bunch of scammers. If from the beginning the renewal fee cannot be refunded, then there should at least be an email notification or some kind of communication to the customer

Scam....Just a huge scam. Please be aware. They charged me 7100¥ just after a week, which i thought was a one time pay ment. As soon as I found out, I quickly unsubscribed it, I didnt even realized I was subscribed. I was also charged an extra 1600¥, which I dont even know the reason. I cant believe people can make a living out of scaming people. I bet this company and website will not last long with all those scamming. I already called the billing service twice, for a refund, they said they will email me and they haven't.

Scam , i was billed on subscription i did not make . And I cancelled it after seeing the amount. The debited *3 the amount that they debited last month even after cancellation of subscription. Im so disappointed.

They don’t mention that they charge 24,95 dollars after the paid trial( they make you think that its only a one dollar fee per month and then after a week they take 24,95 dollars, iam really unsatisfied.

Before I always hesitated to send my CV. Now it looks more professional so I don’t think twice anymore

I signed up for what I believed was a 7-day trial for 190 JPY. After the trial period, I was unexpectedly charged 7,100 JPY for an annual subscription.

The main issue is that the automatic renewal terms and cancellation process were not sufficiently clear. After noticing the charge, I searched the website for a way to cancel but could not easily find a cancellation button or clear account management options.

I contacted customer support immediately and requested a refund. Although my subscription was eventually canceled, my refund request was denied.

I only intended to try the service for 190 JPY and had no intention of purchasing an annual plan. After researching the issue, I found that other users have reported similar concerns regarding unexpected renewal charges and difficulties obtaining refunds.

I hope BetterCV will improve the transparency of its subscription terms, renewal notices, and cancellation procedures to prevent other customers from experiencing the same problem.

190円の履歴書作成を利用したところ、サブスクリプションの契約を知らないうちにされて気がつけば4ヶ月も7100円を払っていた。
即刻キャンセルしようとしてもサイトを見ても自分ではキャンセルすることができない。アカウントページが存在しないのでどんな方法で支払ったかも確認できない。

サイトにはキャンセルするための連絡方法はメールのみとの提示。

やり取りは、英語だけ。

このサイトの口コミもそうだが、企業の担当者の返信はいかにも要望に対応しますという低姿勢に見えるが、実際は丁寧な体裁だけは整えて全く何も対応していない。

挙句連絡が途絶えた。
企業としてこんな対応は、あり得ない。
こちらがどのメールで、どんな支払い方法をしたか把握していないので、やり取りの出口が全く見えず、メールがfailure deliveryで企業とやり取りができなくなった。

キャンセルするすべがなくなったので、3万円近くが返金されなくなり、カード会社に不正利用の手続きをして再発行となった。

消費者センターに連絡して対応を協議する予定。

他の人が言うように、絶対利用してはならないサービスだ。

I used a resume creation service that advertised a price of only ¥190. However, without my knowledge or clear consent, I was enrolled in a subscription plan. By the time I discovered this, I had already been charged for four months, totaling approximately ¥7,100.

As soon as I became aware of the subscription, I attempted to cancel it. However, the website does not provide an account management page where users can view their subscription details, payment method, or account information. As a result, I was unable to verify how I had signed up or how the payments were being processed.

The website states that the only way to request cancellation is by email, and all communication is conducted in English.

Although I repeatedly contacted customer support, their responses appeared polite and professional on the surface, but they did not provide any meaningful assistance or resolution. Eventually, communication stopped entirely. My emails began returning “Failure Delivery” messages, leaving me with no way to contact the company.

Because I could not determine which email address was associated with the account or which payment method was being charged, there was no practical way for me to cancel the subscription.

As a result, I lost any opportunity to stop the charges or request a refund. To prevent further unauthorized payments, I had no choice but to contact my credit card company, dispute the transactions, and request a replacement card.

I am now planning to consult the Consumer Affairs Center regarding this matter.

Based on my experience, as well as many similar reviews from other users, I strongly advise people not to use this service. The combination of a low-cost introductory offer, automatic subscription charges, and the inability to easily cancel creates a highly concerning customer experience. Anyone considering this service should proceed with extreme caution.

the payment system is an absolute scam. The subscription terms are buried where most people won't see them, making it easy to believe you're paying a one-time fee when you're actually signing up for recurring charges.
I even tried to log in, I couldn’t. They removed a whole 12,000 naira, when I initially subscribed with less than 2,000 naira. That's not customer-friendly; it's deceptive. A company that genuinely believes in its product shouldn't need to hide critical billing information behind confusing terms and fine print.

I paid $1 to download my CV, and was later charged approximately $50 without clear consent or awareness of a subscription. I do not even have an account with this service. After checking reviews, I found multiple users reporting the same issue, which suggests a repeated billing pattern. I have contacted support requesting immediate cancellation and a full refund. If this is not resolved promptly, I will escalate this to my bank for a formal charge dispute.