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3.7

Average

TrustScore 3.5 out of 5

1 review

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Rated 5 out of 5 stars

Better.Energy simply is what it is!

I switched to Better Energy back in April 2017, I am on their prepayment 7 plan. Switching was hassle free, one online form and they took care of the rest and took over my supply from British Gas and sent me out a new payment top up card.

They are far far cheaper than any other company and for what seems like exactly what I had before, but much cheaper!

Would recommend anyone to leave the big 6 and come to Better Energy!

18 July 2018
Unprompted review

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