The quality of their products and…
The quality of their products and customer service is very poor. I advise everyone against buying swimming pools from Bestway. They are only suitable as toys for children. They simply cannot handle larger swimming pools.
Reply from Bestway - Customer Service Spain
Dear Steiner,
We are sorry to read that you are dissatisfied with both our products and our service. We understand your frustration and appreciate you taking the time to share your feedback.
At Bestway, we strive to provide quality products and support to all our customers. We take comments such as yours seriously, as they help us identify areas where we can improve. While many customers successfully enjoy our pools of various sizes, we recognize that your experience did not meet your expectations.
If there is an unresolved issue with your pool or with the assistance you received, we would welcome the opportunity to review the case and see whether we can offer further support. Kind regards, Bestway Spain.