Best Plumbing Heating and Cooling LLC Reviews 

111
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Jesse and Logan came to fix a broken pipe, and what started as one issue quickly turned into a series of problems. Despite the challenges, both of them were absolutely amazing! They were professional,... See more

Rated 2 out of 5 stars

Work that was done was very good. However, prices were absurdly high. I could've hired other professional plumbers at a substantial savings. Plus I had to argue to prove that a defective ball valve/sh... See more

Rated 2 out of 5 stars

After multiple visits, $1400, cameras being run into vents and no answers we decided we would just replace duct system under house as air not reaching back of house. No clogs or obstacles were seen ho... See more

Rated 5 out of 5 stars

These people are fabulous! I have never had quite the experience with another vendor that I've had with Best. They are on the job immediately with whatever request I have made immediately, or at lea... See more

Company replied

Company details

  1. Plumber
  2. Air Conditioning Repair Service
  3. Furnace Repair Service
  4. Hot Water System Supplier
  5. HVAC Contractor
  6. Septic System Service

Written by the company

Family owned and operated, Best Plumbing, Heating and Cooling understands the importance of maintaining a good home with proper HVAC and plumbing systems. With over 30 years of experience Best Plumbing, Heating and Cooling can resolve any of these issues to help provide a welcoming home for any of our customers.


Contact info

4.2

Great

TrustScore 4 out of 5

111 reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(111)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They do what they say

They do what they say, give options, and follow through

30 June 2023
Best Plumbing Heating and Cooling LLC logo

Reply from Best Plumbing Heating and Cooling LLC

The follow through is everything, right? Thank you for your review these mean a lot to us.

Rated 5 out of 5 stars

Great Service

Thank you for helping us out in the emergency.

28 April 2023
Best Plumbing Heating and Cooling LLC logo

Reply from Best Plumbing Heating and Cooling LLC

You are very welcome! So happy we could be there for you ! Thank you for your review!

Rated 1 out of 5 stars

Broke more than they repaired

While fixing an on/off handle in my sprinkler system they broke the pipe attached to the new handle. Them wanted to charge me $800 to get that pipe fixed. The original work was less than half that price.

28 April 2023
Rated 5 out of 5 stars

The new part was faulty - I was really disappointed

Well, it worked fine the first winter after installation of the thermostat. My complaint is that. While it took me 2 years to pay off my bill (which I really appreciate), the new thermostat only worked for the first winter after installation, so this past (second year) winter I froze until I could save enough money to buy a room-size stand-a-lone space heater to heat my room.

12 April 2023
Rated 5 out of 5 stars

Fast Response

I got a fast and courteous response to my problem even considering the terrible weather. The repair was made quickly, and accurately and the service techs were very courteous and neat. No mess left behind.

21 February 2023
Best Plumbing Heating and Cooling LLC logo

Reply from Best Plumbing Heating and Cooling LLC

Thank you for the wonderful review! Always glad to hear our techs are respecting our customers homes.

Rated 5 out of 5 stars

The professionalism of the Johnny and…

The professionalism of the Johnny and his crew. Could not be happier.

3 February 2023
Best Plumbing Heating and Cooling LLC logo

Reply from Best Plumbing Heating and Cooling LLC

Thank you Hilory! Johnny and his team work hard to bring a great experience to our customers.

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