Jesse and Logan came to fix a broken pipe, and what started as one issue quickly turned into a series of problems. Despite the challenges, both of them were absolutely amazing! They were professional,... See more
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Work that was done was very good. However, prices were absurdly high. I could've hired other professional plumbers at a substantial savings. Plus I had to argue to prove that a defective ball valve/sh... See more
After multiple visits, $1400, cameras being run into vents and no answers we decided we would just replace duct system under house as air not reaching back of house. No clogs or obstacles were seen ho... See more
These people are fabulous! I have never had quite the experience with another vendor that I've had with Best. They are on the job immediately with whatever request I have made immediately, or at lea... See more
Company replied
Company details
- Plumber
- Air Conditioning Repair Service
- Furnace Repair Service
- Hot Water System Supplier
- HVAC Contractor
- Septic System Service
Written by the company
Family owned and operated, Best Plumbing, Heating and Cooling understands the importance of maintaining a good home with proper HVAC and plumbing systems. With over 30 years of experience Best Plumbing, Heating and Cooling can resolve any of these issues to help provide a welcoming home for any of our customers.
Contact info
2104 Illinois Street, 69162, Sidney, United States
- 3082542378
- ccarey@bestplumbingandhvac.com
- bestplumbingandhvac.com
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The work they do is very good they are…
The work they do is very good they are just getting really pricey for it.
Great service
Great service, knowledgeable and very nice technician, work done in a timely and efficient manner. We are a totally satisfied customer!
Best Plumbing always stands behind…
Best Plumbing always stands behind their work! I highly recommend them!
Expensive.
We own our own high liability business & are not naive to costs. However, we will not call BEST again after the charges incurred for a very simple service.
Best Plumbing was very responsive and…
Best Plumbing was very responsive and able to fix an air conditioning problem on a very hot day.
Was not impressed with the whole…
Was not impressed with the whole process. Felt like it could have been handled better.
After multiple visits
After multiple visits, $1400, cameras being run into vents and no answers we decided we would just replace duct system under house as air not reaching back of house. No clogs or obstacles were seen however we do have several vents taped up to stay in place. We were told 2 weeks we would have estimate. It has now been months and no estimate, no reply back, no answers and winter is knocking at the door. Used to be a top notch company so very disappointed and not quite sure why unable to get an estimate to replace duct work.
Work that was done was very good
Work that was done was very good. However, prices were absurdly high. I could've hired other professional plumbers at a substantial savings. Plus I had to argue to prove that a defective ball valve/shut off valve was actually from previous work you had done less than six months earlier.
Awesome service 😀
They were very knowledgeable and…
They were very knowledgeable and helpful with everything. I requested that they come out to service my A/C unit. It's an old A/C unit but works well. Additionally, they gave me a quote on a new A//C unit and heater system. It's not cheap but they did show me several payment options. My only issue is the fact that they charge a service call charge, then the A/C unit service charge and then a charge for driving to my house which is 19 miles from their office in Sydney. The total charge to service my A/C was $347. After calling a few other companies, two of which were in Scottsbluff, NE. Which is much further away and their quotes were less. And they don't charge to drive out.

Reply from Best Plumbing Heating and Cooling LLC
The worker knew right away where all…
The worker knew right away where all the problems were. He seemed very knowledgeable and efficient.

Reply from Best Plumbing Heating and Cooling LLC

Reply from Best Plumbing Heating and Cooling LLC

Reply from Best Plumbing Heating and Cooling LLC
Quick response always
Quick response always. Friendly, knowledgeable employees, customer service telephone people, plumbing and hvac expertise! We've used Best 3 times recently and will continue to do so!!!

Reply from Best Plumbing Heating and Cooling LLC

Reply from Best Plumbing Heating and Cooling LLC
Qualified and professional technicians
Qualified and professional technicians. Good company communications. Quality and timely service.

Reply from Best Plumbing Heating and Cooling LLC
These people are fabulous
These people are fabulous! I have never had quite the experience with another vendor that I've had with Best. They are on the job immediately with whatever request I have made immediately, or at least as soon after, as humanly possible. They are, without doubt, the most courteous, helpful and willing professionals I've dealt with. Their work is timely, calls are returned right away and the work they have done for me is impeccable.

Reply from Best Plumbing Heating and Cooling LLC
Best is the BEST!
Fred was very professional and knowledgeable about our AC unit. He was able to provide same day repairs. We highly recommend Best Plumbing and Cooling.

Reply from Best Plumbing Heating and Cooling LLC

Reply from Best Plumbing Heating and Cooling LLC
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