Best of Wines Reviews 

1,166
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As a wine collector, I have purchased bottles from many of the European leading wine merchants. I can honestly say that Best of Wines ranks among the very best. Every order has been handled profession... See more

Rated 5 out of 5 stars

Excellent service! I feel like this is run by people that care. They even check and reach out in case it's advisable to hold back delivery a couple of days due to heatwave/high temps during transpor... See more

Rated 5 out of 5 stars

Bought 2 Japanese Yoichi whiskies. Both came with original boxes. Fast shipping and best carton packaging until now. I have bought from other online stores in Europe, but the amount of care taken to... See more

Company replied

Rated 5 out of 5 stars

This is my 7th purchase from 'Best of Wines'. Highly recommend this site for your wine purchase. 1. realtime display of item availability. no need to double check if item is actually availabl... See more

Company details

  1. Wine Store

Information provided by various external sources

Best of Wines owns one of the largest collections of exclusive wines and whiskies in West-Europe. This treasure is added to daily by renowned wine estates and private collectors. We store our wines and whiskies in climate-controlled and secured conditions. This allows us to deliver all wines and whiskies within 24 hours and guarantees superb quality. With Best of Wines, you obtain wines straight from the source, at a competitive price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,166)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Company good but let down by the Courier!!!

The variety is great and I was happy to find but they used FedEx and were stung by the crazy bill after receiving the goods in the UK, which to be honest, I wouldn't have bought if I had known up front! Change your courier and try to be more transparent on full shipping costs.

17 August 2022
Unprompted review
Best of Wines logo

Reply from Best of Wines

Dear Brendon,
Sorry to see that you were confronted with unexpected charges. Could these have been customs charges such as taxes and duties? By default, these are charged to the recipient at the destination. We do have a notice up on our website when placing the order, but we will definitely look into making this a little clearer. Let me know if you need anything further.

Rated 5 out of 5 stars

Great shop

Literally the "Best of Wines" can be found here. Easy to order, quick delivery. All good. Cheers ;-)

28 June 2022
Best of Wines logo

Reply from Best of Wines

Hello Ralph, great to hear it! Thanks for the kind words. Enjoy your wines!

Team Best of Wines

Rated 5 out of 5 stars

I ordered two great bottles of whiskey

I ordered two great bottles of whiskey. They were sent very well packed and arrived in perfect shape two days later. I can recommand Best of Wines to anyone who likes a good bottle of wine or whiskey.

16 June 2022
Best of Wines logo

Reply from Best of Wines

Thank you for your kind words! We hope you are enjoying your whiskeys. Until the next time!

Team Best of Wines

Rated 3 out of 5 stars

The wine was supposed to arrived on…

The wine was supposed to arrived on Tuesday afternoon but they could not deliver it on time.
I received it next day.

16 June 2022
Best of Wines logo

Reply from Best of Wines

Dear Francesc,

Thank you for letting us know about the delayed delivery. Apologies for the inconvenience! Feel free to contact us when you place your next order so we can offer you some compensation.

We hope the wine was to your satisfaction. Until next time!

Team Best of Wines

Rated 5 out of 5 stars

Flawless

Professional, good communication, fast delivery - excellent!

3 June 2022
Best of Wines logo

Reply from Best of Wines

Thank you for your very kind words. Enjoy and hopefully until next time!

Rated 5 out of 5 stars

Great service

Great service. Caring about best delivery.

3 June 2022
Best of Wines logo

Reply from Best of Wines

Many thanks. It's been our pleasure

Rated 5 out of 5 stars

Excellent wine seller!

Excellent wine seller! speedy, good response. wines in good condition.

3 June 2022
Best of Wines logo

Reply from Best of Wines

Thank you for your kind words, Mr Lee. Enjoy your wines! Hopefully until next time

Team Best of Wines

Rated 4 out of 5 stars

The delivery of the ordered items was…

The delivery of the ordered items was perfectly. Concerning the invoice, the VAT was first missed and came later in a second invoice - strange behavior; but - neverless - I would order again wines from "best of wines" because they have an extraordinary assortement

3 June 2022
Best of Wines logo

Reply from Best of Wines

Hello Thomas, thank you for taking the time to share your experience. Regarding the VAT: this was due to a setting in one of our servers, which has now been fixed. Apologies for the unusual invoicing method this time. Enjoy your wines and we look forward to your next purchase!

Team Best of Wines

Rated 5 out of 5 stars

I'm in Australia and the process of…

I'm in Australia and the process of dealing with Best of Wines was quick, easy and for a reasonable price. They shipped my wine very quickly and would highly reccomend them.

The unknow issue I ran into was Australian customs... I expected to pay duty and GST, but there is also a 29% wine tax added in based off the cost of sale.

That being said I bought something i wasn't able to get here and would use them again in the future.

2 June 2022
Best of Wines logo

Reply from Best of Wines

Hi Josh,

Thank you for sharing your experience with us. The wine tax can be an unpleasant surprise, I'm sure. We will certainly look into how we can better inform prospective customers in the future.

We are at your service should you have any further requests. Until the next time!

Team Best of Wines

Rated 5 out of 5 stars

Best of wines is best

I order 13 wines on Jan 2022,
Best of wines suggest to hold shipping because of cold weather in South Korea,
And then sometime in March, they propose to begin shipment due to the safe weather condition. I think it is a very kind and reasonable offer, thus best of wines is the best not only having fine wines but also considerable service to their customers

1 June 2022
Best of Wines logo

Reply from Best of Wines

Dear Sung Kyu Lee,

Many thanks for your kind words! It was our pleasure to look after your wines for you. Enjoy, and hopefully until very soon!

Team Best of Wines

Rated 5 out of 5 stars

Great selection

Great selection, personally service to the end and fast delivery. Highly recommendable

16 May 2022
Best of Wines logo

Reply from Best of Wines

Dear Kent,
Many thanks for your kind words! Team Best of Wines

Rated 5 out of 5 stars

Excellent website and service

Excellent website, easy ordering and ultra fast delivery. What else could one wish for… ? Well done!

13 May 2022
Best of Wines logo

Reply from Best of Wines

Dear Filip,
Thank you for your very nice words. Hope to see you again soon! Team Best of Wines

Rated 5 out of 5 stars

Raphael

Great responsiveness and quick delivery in 3 days!

7 April 2022
Best of Wines logo

Reply from Best of Wines

Dear Raphael,
Thank you for the very nice words. We hope you are enjoying your bottles! Until next time,
Team Best of Wines

Rated 5 out of 5 stars

Best of Wines, also best of customer service

I buy a lot of whisky, and when posted it comes in various packaging. Credit where it's due, I just wanted to take this opportunity to commend Best of Wines on their packaging. The whisky was extremely well protected, and the outer box was stout and it was well protected inside. Even the copy invoice and thank-you card were classy.
There was also what I thought was an issue, but in the end it was my own fault. BoW probably knew it was my fault, but still went to lengths to check their end. Once I owned up, they graciously accepted my apology.
I would recommend BoW highly and will not hesitate to use them again in the future.

6 April 2022
Best of Wines logo

Reply from Best of Wines

Hello 'Pinocchio'
This is the type of experience we aim for and I am very glad you have taken the time to write about it here. A mistake can always happen, and we are grateful for the way it was cleared up, with no hard feelings on either side. Enjoy your whisky and hopefully until the next time!

Team Best of Wines

Rated 5 out of 5 stars

Excellent vendor!

Bought 2 Japanese Yoichi whiskies. Both came with original boxes. Fast shipping and best carton packaging until now. I have bought from other online stores in Europe, but the amount of care taken to pack the bottles surpasses them all. Most professional vendor personally. Highly highly recommend.

24 March 2022
Best of Wines logo

Reply from Best of Wines

Hello HDD,
Many many thanks for this kind review. Hope your whiskies will give you great pleasure in the coming years. Enjoy!

Team Best of Wines

Rated 4 out of 5 stars

I want that you have the more burgundy…

I want that you have the more burgundy wimes, different kinds of domen.

Your delivery system is very good . But slightly expensive

23 March 2022
Best of Wines logo

Reply from Best of Wines

Hello Sanggi Lee,
We appreciate your honest feedback. At the moment, Burgundy is a challenge but we are proud to keep expanding our range. If you have any specific requests, please let us know!

All the best,
Team Best of Wines

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look