The team at Canary Wharf are helpful, friendly, efficient and a credit to the company. Typically the best rate around - so I’ll keep coming back.
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Easy to order, handy location, only reason it's not 5 stars is they don't tell you exactly when the money will be ready (say it could be a few days) and then when it is ready you only have 1 day to co... See more
I have used BestForeignExchange for many years and always found them straight forward and easy to deal with. This time was the usual easy procedure and the man in the office was polite and friendly... See more
I ordered a couple of currencies online but was unable to make it on time to collect them that evening. The following day, both rates had changed favourably for me. Despite any order being kept for 24... See more
Company details
Written by the company
Best Foreign Exchange offers market-leading online foreign exchange rates across a wide range of currencies in London. Buy and sell foreign currency. Convenient store locations: pick up your order from your nearest Central London branch. We’re rated ‘Excellent’ on Trustpilot for rates and service.
Contact info
15 Galena Road, W6 0LT, Hammersmith, United Kingdom
- +44 3316 303 203
- CustomerServices@no1currency.com
- bestforeignexchange.com
4.7
Excellent
13K reviews
Hasn’t replied to negative reviews
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Shambolic
Shambolic. Even though I had the confirmation email / reference for my order, assistant couldn't find it on the system and told me I'd have to re order. Went to another FX provider.
21 March 2025
I have been using TGX for years as long…
I have been using TGX for years as long as you order on line best rates, Great service.
18 March 2025
They only hold your currency for 1 day
I used to always go to this place for my currency. But now they’ve gone downhill. They only hold your currency for one business day. I got an email Friday saying my currency was ready. So I went on Monday and they had already sent my currency back. Waste of time.
19 February 2025
I would have given 5*
I would have given 5* if I wasn't asked to pay for the extra envelope !!
I bought 2 different currencies as a gift for my grandchildren and was told I would have to pay for separate envelopes !!
22 February 2025
Holiday money
Orderedmy currency on line, was very easy. Arrived at the shop to a very pleasant young man. I was getting euros and asked for notes to the value of 20. This was not a problem. Great service and will go back. All I would say is to book on line rather than go straight to shop as you get a better rate on line
19 February 2025
Very smooth process
29 January 2025
Smooth process
It was easy to book the currency online and to withdraw once it arrived.
27 January 2025
Excellent service.
The service was excellent from beginning to end! I was kept informed as to when to collect my money. It arrived promptly and staff were very helpful and efficient.
19 December 2024
Friendly staff
27 November 2024
I've been using BFE for years now
I've been using BFE for years now. Always served quickly. Best rates. No hassle. Highly recommended.
27 November 2024
Easy to order online ordering
Easy to order online and smooth transaction. Friendly staff and good rates.
20 November 2024
good rate and cash was ready to collect…
good rate and cash was ready to collect when emailed same day.
18 November 2024
Good experience
I have used BestForeignExchange for many years and always found them straight forward and easy to deal with.
This time was the usual easy procedure and the man in the office was polite and friendly unlike, sadly, a previous time in Sept this year when the person was surly and rude.
I have to say only once did I find the person behind the desk unhelpful and it seems this man has been replaced.
18 November 2024
Sad not to be able to give you your usual 5 stars!!
I have used your service very happily for years but Im sad to say my last transaction with you was spoiled by an arrogant and rude member of your counter staff.
This is very disappointing as all my previous dealings with your company have been very satisfactory and I have recommended you to many people.
18 September 2024
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