The team at Canary Wharf are helpful, friendly, efficient and a credit to the company. Typically the best rate around - so I’ll keep coming back.
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Easy to order, handy location, only reason it's not 5 stars is they don't tell you exactly when the money will be ready (say it could be a few days) and then when it is ready you only have 1 day to co... See more
I have used BestForeignExchange for many years and always found them straight forward and easy to deal with. This time was the usual easy procedure and the man in the office was polite and friendly... See more
I ordered a couple of currencies online but was unable to make it on time to collect them that evening. The following day, both rates had changed favourably for me. Despite any order being kept for 24... See more
Company details
Written by the company
Best Foreign Exchange offers market-leading online foreign exchange rates across a wide range of currencies in London. Buy and sell foreign currency. Convenient store locations: pick up your order from your nearest Central London branch. We’re rated ‘Excellent’ on Trustpilot for rates and service.
Contact info
15 Galena Road, W6 0LT, Hammersmith, United Kingdom
- +44 3316 303 203
- CustomerServices@no1currency.com
- bestforeignexchange.com
4.7
Excellent
13K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff at the Putney high street…
The staff at the Putney high street branch is always kind and helpful & polite . He’s an asset to your company.Can’t praise him enough.
1 January 2026
Great place for FX
I’ve been using this exchange company for many years and the rates are usually very competitive. Most of the time, their exchange rate is slightly better than other places. The staff are always friendly and helpful. Highly recommended.
19 December 2025
great rates prompt courteous service
18 December 2025
Always use in Hammersmith prior to…
Always use in Hammersmith prior to going on holiday .
27 November 2025
Always competitive rates
Always competitive rates and staff always politre and helpful.
19 November 2025
Great exchange rates
I always use best for mainstream currencies - rates are usually very competitive and there are so many collection points, and orders are ready almost immediately.
23 October 2025
Outstanding customer service at the…
Outstanding customer service at the Cannon Street branch. Service was prompt, efficient and friendly.
15 October 2025
Unprompted review
Quick and easy to order online and…
Quick and easy to order online and collection was straightforward. In fairness it could have been dispensed by a machine. CS was ok.
18 September 2025
Well done. I will return
Well done. I will return
Great rate and wonderful people working there
25 September 2025
Great customer service easy and…
Great customer service easy and convenient for Canary Wharf and great rates!
20 May 2025
I ordered Euros and Czech korunas…
I ordered Euros and Czech korunas online to be collected today (Sunday) at Strand branch, I even got an email and text message confirming my order is ready to be collected and branch will be opened until 16:00, however, upon arrival at 13:00 to collect my currencies the branch was
closed with a notice on locked door saying store be closed until 13:25. I assume its for staff lunch break which is understandable, but the lunch break closing times could have been clearly mentioned in the email and Text message, which was not so I could have schedule my travel plans accordingly, but they never did, appalling.
20 April 2025
Unprompted review
On this particular occasion the payment…
On this particular occasion the payment system crashed and despite my waiting for a three attempt reboot, which took over 15 minutes, I still could not purchase my currency so a disappointing experience as missed 2 trains to commute home and still had to leave without my pre ordered currency.
24 March 2025
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