I purchased a Sennheiser DW10 Office Cordless Headset (Refurbished) from Best4Headset. The headset arrived very quickly and was well packaged. Unfortunately, I hadn't properly read the descrip... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
My third pair , I’ve an expensive habit of loosing them when out shooting The delivery Wes next day 😊 Googled the price and it was comparable with the best available 😊 Next time I loose a pair... See more
Company replied
Brilliant set of earphones - delivered quickly and work really well. I liked them so much that I ordered another pair for our team and may get some more as our business grows!!!!
Company replied
Rang for advice about a headset I was interested in - was helped by someone who was very knowledgeable. The headset turned up very quickly - and was just what we needed. Thanks!
Company replied
Company details
Written by the company
Online secure retailer - authorised dealers of 3M Peltor, EPOS |Sennheiser, Poly, Jabra and Avalle headsets for large office, small business and home use.
Written by the company
- Telephone Support
- We have a team of people at the end of the line if you require any help or advice with your purchase. Simply call us on 0844 854 6850 and we will be happy to help.
- Professional Service
- Trading since 1995, we have gained a wealth of experience and knowledge in the telecommunications sector, enabling us to become one of the foremost telecoms equipment supply companies in the UK.
- 14 day return
- If you are not happy with your purchase, you can return to us within 14 days of receipt. Simply contact us and we will send you a returns number. All we ask is that you return it in the same condition we sent it to you, and that you don't write or put tape on the original packaging, as this will affect the resale.
Contact info
Unit B, Easting Business Estate, Easting Close, BN14 8HQ, Worthing, United Kingdom
- 0844 854 6850
- info@best4headsets.co.uk
- best4headsets.co.uk
4.7
Excellent
441 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Quick follow up
Quick phone call after order made , told me that it’s backorder and the estimated delivery date instead of letting customers wait and wonder if they have processed your order!
21 October 2024
Reply from Best4Headsets
Many thanks for your review. It is always appreciated.
Great customer service
Great customer service over the phone and fantastic follow through for a brilliant product
17 October 2024
Reply from Best4Headsets
Thank you very much for your review. It is much appreciated.
Great Service
Great Service! The headset I purchased had dropped out of stock but they called to explain the situation and sent a slightly better model out, to ensure I still received them.
16 October 2024
Reply from Best4Headsets
Thank you for your review. Very glad to hear we were able to upgrade you successfully.
Reply from Best4Headsets
Thank you very much for your kind review
Excellent service could not fault it
4 October 2024
Arrived ahead of when predicted
Arrived ahead of when predicted. Good product & service
3 October 2024
Reply from Best4Headsets
Thank you for your review.
Received kit and it didn't work
30 September 2024
Reply from Best4Headsets
Thank you for your review, however i regret I am unable to investigate this case due to the lack of information provided. I can find no return request received recently stating equipment received does not work, in which case I am unsure why a review would be made without any initial request for us to investigate and resolve. Please can you contact our customer service team and we will ensure we deal with this matter for you asap.
We have now located the order and I have emailed you with a returns form. I can assure you that once the item is confirmed as faulty (rather than incompatible for your requirements) I will process a full refund.
Great service
Great service. The product I ordered was not on offer anymore, as the manufacturer stopped supply. Customer service called me to propose alternatives, including a return of the product I wanted, at a discount. I chose that option and within 2 days all was delivered and the discount refunded. Great!
24 September 2024
Reply from Best4Headsets
Great to know our customer service is operating correctly. Thank you for the review.
Would definitely use this company again…
Would definitely use this company again more then impressed with there service
23 September 2024
Reply from Best4Headsets
Thanks for the review. That's great to hear.
Good 👍 for price and easily ordered
Good 👍 for price and easily ordered.
Peltor is very good for this price.
19 September 2024
Reply from Best4Headsets
Many thanks for taking the time to leave your positive review.
Reply from Best4Headsets
Many thanks for taking the time to leave your positive review. It is much appreciated.
Good customer service
I bought a Jabra headset and it arrived the next day. Unfortunately it was the USB-A version, not the USB-C version I had ordered. I let Best4Headsets know via their website and got a reply within an hour offering to dispatch the correct version immediately and collect the wrong one the next day. Within 24 hours I had the correct version which works brilliantly.
1 August 2024
Reply from Best4Headsets
Many thanks for your kind review and it's good to know our customer service is up to the standards we strive for.
Great experience
Great experience, order and delivery went without any problems.
Will be back for future headset needs.
11 September 2023
Unprompted review
Super easy, quick and great service.
I ordered around 15:30 on Wednesday and 10:30 the next day I was using the new headset. What a great company to deal with and great service.
24 August 2023
Unprompted review
Honestly
Honestly, this company is fantastic! Ordered item at noon on 23rd Dec and it arrived 11:30 on Xmas eve having paid a little extra for speedy delivery and phoned to check it was possible. Spoke to a helpful person who answered phone quickly. A hassle free transaction. Thanks!
27 December 2021
Product arrived on time as promised
Product arrived on time as promised. The package hasn't been opened yet.
20 December 2021
Great product ,had to wait for a while…
Great product ,had to wait for a while though !.
10 December 2021
Reply from Best4Headsets
Thank you for the kind review. We're glad you're pleased with the product and apologise for the delay.
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