I purchased a Sennheiser DW10 Office Cordless Headset (Refurbished) from Best4Headset. The headset arrived very quickly and was well packaged. Unfortunately, I hadn't properly read the descrip... See more
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Review summary
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My third pair , I’ve an expensive habit of loosing them when out shooting The delivery Wes next day 😊 Googled the price and it was comparable with the best available 😊 Next time I loose a pair... See more
Company replied
Brilliant set of earphones - delivered quickly and work really well. I liked them so much that I ordered another pair for our team and may get some more as our business grows!!!!
Company replied
Rang for advice about a headset I was interested in - was helped by someone who was very knowledgeable. The headset turned up very quickly - and was just what we needed. Thanks!
Company replied
Company details
Written by the company
Online secure retailer - authorised dealers of 3M Peltor, EPOS |Sennheiser, Poly, Jabra and Avalle headsets for large office, small business and home use.
Written by the company
- Telephone Support
- We have a team of people at the end of the line if you require any help or advice with your purchase. Simply call us on 0844 854 6850 and we will be happy to help.
- Professional Service
- Trading since 1995, we have gained a wealth of experience and knowledge in the telecommunications sector, enabling us to become one of the foremost telecoms equipment supply companies in the UK.
- 14 day return
- If you are not happy with your purchase, you can return to us within 14 days of receipt. Simply contact us and we will send you a returns number. All we ask is that you return it in the same condition we sent it to you, and that you don't write or put tape on the original packaging, as this will affect the resale.
Contact info
Unit B, Easting Business Estate, Easting Close, BN14 8HQ, Worthing, United Kingdom
- 0844 854 6850
- info@best4headsets.co.uk
- best4headsets.co.uk
4.7
Excellent
441 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Straightforward deal at decent price.
20 January 2025
Reply from Best4Headsets
Thank you for taking the time to leave us a great review!
Extremely helpful
There was an error on the websitewhich led to me to order the wrong headset. Upon contacting Best4Headsets they accepted the issue was their fault and offered an alternative item and a full refund on the return of the previous item. The headset is exceptional and I am pleased I went for the replacement option although slightly more expensive. Quality and Clasrity on call is fantastic
16 January 2025
Reply from Best4Headsets
Hi Malcom, Thank you for taking the time to share your experience and leave us a great review. We're glad to hear your happy with your purchase!
First class
First class
Ordered on a Tuesday and delivered on the Wednesday. Kept up to date via email the whole time. Cant ask for more than that.
14 January 2025
Reply from Best4Headsets
Hi Mike, great to hear you're happy with our service. Thank you for taking the time to leave us a review!
Scammers?
After having placed an order for just £7.50 my bank notified me of 2 payments, one for £16.19 and another for £9.0. I paid using PayPal. The prices they quoted for the item and postage do not include VAT! Hence the £16.19 and £9.00. Because of their error I decided to call them to notify them. The call lasted 7 minutes. I then had a charge of £5.33 from O2 because the number they give is a premium number! So one item that was 7.50 cost me £16.19 + £9.00 + £5.33!!!
I have sent an email complaining but guess what? No reply. Is this just a scam or what…
20 January 2025
Unprompted review
Great price and super quick delivery!
8 January 2025
Reply from Best4Headsets
Thank you, David, for taking the time to leave us a review!
Excellent customer service
Despite being out of stock, communication with excellent and everything happened when I was told it would. Fantastic customer service. Would recommend as a company to deal with. First rate
18 December 2024
Reply from Best4Headsets
Thank you for your fantastic review!
Excellent customer service
Really helped me when I had an issue A**** would recommend
8 January 2025
Unprompted review
Reply from Best4Headsets
Hi Raymond, we appreciate your feedback and are delighted to hear that you were satisfied with our customer service. Thank you for recommending us!
Impressive service
My original order was not available and I was informed straight away. Helpful advice was given on a substitute product and the difference in price was immediately refunded. The order was then processed very quickly and delivered without delay. Very impressive.
11 December 2024
Reply from Best4Headsets
Thank you for your kind words and feedback! We're delighted to hear that our team could assist you with finding a suitable substitute and ensure a smooth ordering experience. If there's anything else we can do for you in the future, don't hesitate to reach out.
Fantastic
Great range of products. I was contacted about my order and the person I spoke to wad extremely helpful. Would definitely recommend.
6 December 2024
Reply from Best4Headsets
Thank you for taking the time to share your experience! It's great to hear our customer service was helpful.
Headset didn’t work with 3 of our…
Headset didn’t work with 3 of our radios . Support was appalling. Told to by another set if we didn’t want to send it back and wait for there engineers to check. Had a rush job on a boat so didn’t have time to. As the headset was obviously faulty …
Just seen the reply from Best4Headsets… if there customer support system doesn’t record calls I can send them the date and time of the call I made and I was put through to 3M specialist team I am sure their call recording system if they have would be an interesting one for quality control of customer experience.
3 December 2024
Reply from Best4Headsets
Dear Tim
Thank you for taking the time to leave a review. I have checked your case and would offer our apologies for any misunderstanding but this order was processed as unwanted and a full refund has been issued. I am unaware of any support being sought but we do have a specialised team who can offer advice and recommendations if required. I can confirm that no fault was found with the headset so it would appear it was unfortunately a compatibility issue.
Order arrived earlier than expected…
Order arrived earlier than expected which was great.
4 December 2024
Reply from Best4Headsets
Thank you for sharing your feedback! We're glad to know your order arrived promptly.
Reply from Best4Headsets
Thank you for your review!
Reply from Best4Headsets
Thank you for taking the time to leave us a 5-star review!
Great Customer Service
Great Customer Service.
Very prompt response and excellent communication.
12 November 2024
Reply from Best4Headsets
Thank you very much for your positive review!
I had a mixed experience with…
I had a mixed experience with Best4Headsets on best4headsets.co.uk. Customer service was helpful when the product I ordered was no longer available and offered a discounted alternative, which was delivered quickly. However, I encountered issues as the kit I received initially didn't work. Overall, an average experience but there are some positives to note.
6 October 2024
Unprompted review
Reply from Best4Headsets
Thank you for your review and sharing your experience with us. We're glad to hear that our customer service team was helpful and that the alternative arrived quickly. However, we're sorry to learn that the initial kit didn’t work as expected, and we apologise for any inconvenience this may have caused.
If there's anything we can do to further address your concerns or assist you, please don't hesitate to reach out to us directly. We're here to help and ensure your experience with us is nothing short of excellent!
Best Wishes
Best4Systems
Reply from Best4Headsets
Thank you for the great review!
First class company
Great price, excellent communication and fast delivery.
Thank you guys. 🙌
29 October 2024
Reply from Best4Headsets
Thank you for the great review - We're glad our service is up to scratch!
Does what it says on the tin
Does what it says on the tin. Really good quality ear defenders which fit well and allow you to hear conversation/instruction whilst protecting your ears from shotgun blast on a driven day. Excellent product, highly recommend.
28 October 2024
Reply from Best4Headsets
Thank you for the 5-star review! We're glad you're happy with the ear defenders
Great experience
Great experience. Good prices, quick delivery & responsive customer services team.
23 October 2024
Reply from Best4Headsets
Many thank for the glowing review. It is much appreciated.
headphones arrived sooner than expected.
22 October 2024
Reply from Best4Headsets
Thank you for your positive review. It is much appreciated.
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