Brilliant customer service. Placed an order which was lost by courier, sent an email to best4balls and they responded almost immediately with the next steps. Problem was sorted very fast. Have used a... See more
Company replied
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See what reviewers are saying
We have just used Best4Balls for a massive golf event we are holding. Daryl from Best4Balls couldn't have been more helpful or supportive. Everything clearly explained with proofs sent through pro... See more
What shame this company has taken to leaving spam links in our forum pages. Not only is it the height of bad manners trying to piggyback on other peoples success (would you think it OK for Tesco to gi... See more
Fantastic service and even better product. I ordered bespoke golf balls as a last minute order for a stag do due to another company letting us down. I ordered the balls on Sunday afternoon and... See more
Company replied
Company details
Information provided by various external sources
For all your personalised golfing and sports balls needs. Printed golf balls, sports balls and equipment for corporate and retail customers.
Contact info
Unit 18 Vanalloys Business Park, Stoke Row, rg9 5qw, Henley on Thames, United Kingdom
- 01491 526107
- contact@best4balls.com
- best4balls.com
4.2
Great
212 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Best4balls
Thank you for taking the time to leave us a review. We're very happy you were pleased with our service and delivery.
Where are my balls?
I ordered monogrammed golf balls for a Christmas present on 5th December, it's now the 29th December and, despite several phone calls/emails/promises, I'm still waiting. They've taken my money and now don't seem to care, it's all the Royal Mail's fault apparently. I will not deal with this company again.
29 December 2018
Unprompted review
Reply from Best4balls
Your order was shipped on the 7th December with Royal Mail, and they have confirmed today that the parcel has been lost.
We sent you the tracking details by email, and soon after contacted Royal Mail to investigate the whereabouts of the parcel.
If a parcel has been lost we will offer a full refund or a re-print (usually same day).
Unfortunately we did not have time to re-print as we received your email on 5pm Friday 21st December.
Royal Mail are usually excellent for all our small parcels, but we have been let down on this occasion.
We closed for a few days over Christmas but we have made the full refund, and we apologise for the inconvenience.
flexible & very friendly service…
flexible & very friendly service combined with efficiency & a good product (in my case customised printing 15 individual player names on a batch of hockey balls). no hesitation in recommending.
13 December 2018
Unprompted review
Reply from Best4balls
Thank you for taking the time to leave a review. We're pleased you are happy with your hockey balls, we strive to offer the best service for bespoke orders.
Five star service
Fantastic service, and great communication from the staff. After a little mix up with an order, it was dealt with immediately and was no problem at all. Five star service!
3 December 2018
Unprompted review
Reply from Best4balls
Thank you for taking the time to leave us a review. We're glad you are happy with our service despite the mix up!
Helpful
Helpful, friendly and professional service throughout the entire buying process. I had not used this company before but would highly recommend them and will certainly use them again.
7 November 2018
Unprompted review
Reply from Best4balls
Hi Holly, thank you for taking the time to leave us a positive review. We're so pleased you are happy with your golf balls and look forward to dealing with you in the future.
After an excellent service and great…
After an excellent service and great quality product the team went above and beyond to find the invoice and resend it after I misplaced the first. Thank you so much! We will no doubt look to use your services again.
16 October 2018
Unprompted review
Reply from Best4balls
Hi Anya, thank you for taking the time to leave us a review. We're pleased we could help with locating your invoice and that you are happy with the product which you ordered.
I ordered some golf balls with a…
I ordered some golf balls with a picture & printed wording as a joke for a friend. The wording was a swear word. The balls arrived with an asterisk in the middle of the word. I would not have proceeded with the order had they told me this. A simple email saying "we are are not able to print your order without amending it" would have sufficed. So I have to say I'm disappointed, and no resolution was offered by customer services other than highlighting the small print in the terms & conditions.
Just be aware their t's & c's give them the right to change your order. My suggestion to them would be to contact the customer before doing so.
4 October 2018
Unprompted review
Reply from Best4balls
This is not just a swear word and is very offensive. It is a personalised item and you cannot expect best4balls or any other company to print this word.
It’s important for us to print and fulfil orders quickly and professionally, which is why we added the asterix to side two. The print declaration is on the item and the personalised page.
Excellent service
Excellent service - everything promised was done when it was supposed to be. Very quick turn around.
29 August 2018
Unprompted review
Reply from Best4balls
Thank you for taking the time to leave us a positive review, we pleased we were able to get your order to you so quickly.
Quick delivery and great quality balls
Quick delivery and great quality balls. Would definitely use again.
15 August 2018
Unprompted review
Reply from Best4balls
Thank you for taking the time to leave us a positive review. We're pleased to have been able to offer such a speedy service for you.
Excellent balls and even better service
Third time ordering from B4B. Balls came out excellent as ever, only exceeded by the super-quick turnaround (ordered Fri, arrived on Sat AM) which enabled me to be in time with a birthday present despite my lack of organisation! Many thanks.
9 August 2018
Unprompted review
Reply from Best4balls
Thank you for taking the time to leave us a positive review. We're happy to have been able to help with your order.
Outstanding service and printing…
Outstanding service and printing quality on the (Taylor Made) balls
5 August 2018
Unprompted review
Reply from Best4balls
Thank you for taking the time to leave us a review, we are very happy you are pleased with the results.
Fab!
These are really fab! Paid extra and they were literally delivered the next day and look amazing.
10 July 2018
Unprompted review
Reply from Best4balls
Thank you for taking the time to leave us a review, we're please we could get your order to you so quickly and that you are happy with the end product.
First Class
Telephone call to make sure I had all the information I needed, very helpful on phone. Product ordered online same day and delivered as promised two days later.
28 June 2018
Unprompted review
Reply from Best4balls
Thank you for taking the time to leave us a positive review. We are very pleased you are happy with the service you have provided.
The logos were not clear and were not…
The logos were not clear and were not consistent. Also started to come off after 5mins of play. Pretty embarrassing when we give them to clients.
27 June 2018
Unprompted review
Reply from Best4balls
Thank you for taking the time to leave us a review, all reviews both positive and negative are valuable to us.
The personalised printing service whilst fairly durable is only a semi-permanent print. Our team have tested the durability of the print, and we were happy with the results. The printing will wear faster in very dry conditions, which is due to the harder ground which can be more abrasive, unfortunately this is something which we are unable to predict when printing individual orders.
We print personalised golf balls digitally to keep the costs down, and offer faster lead times to our customers. There are no setup costs, which there would be if we were to spot colour print (logo service).
We do offer a permanent print for our corporate logo customers (logo golf balls) but the minimum order is 12 dozen.
Our Customer Services team will be emailing you regarding your comments about the unclear and inconsistent print of your logo.
Very Poor Quality Personalisation
Bought 4 dozen balls, personalised with a logo on one side and initials on the other. The order arrived very quickly and the quality appeared excellent. Having used them, however, the personalisation comes off very quickly - after only 3 holes the initials could not be read and the logo had virtually disappeared. I pointed this out to Best4Balls and their customer service responded “Our personalised service is a semi-permanent print, and will wear off during play. The durability is down to the playing conditions and also the ball cover. At the moment the golf courses are very dry, which can result in the personalisation being removed quicker than in softer conditions”. In other words, the personalisation is a complete waste of time and money. Rest assured, I will not be ordering from them again!
25 June 2018
Unprompted review
Reply from Best4balls
Thank you for taking the time to leave us a review, all reviews both positive and negative are valuable to us.
As our customer service team have confirmed, the personalised printing service whilst fairly durable is only a semi-permanent print. Our team have tested the durability of the print, and we were happy with the results. The printing will wear faster in very dry conditions, which is due to the harder ground which can be more abrasive, unfortunately this is something which we are unable to predict when printing individual orders.
We print personalised golf balls digitally to keep the costs down, and offer faster lead times to our customers. There are no setup costs, which there would be if we were to spot colour print (logo service).
We do offer a permanent print for our corporate logo customers (logo golf balls) but the minimum order is 12 dozen. We are looking into introducing a permanent print to smaller quantity order later in the year, these will be limited to a one colour print and will also be subject to a set up fee.
Reply from Best4balls
Thank you for taking the time to leave us a review, we very pleased you are happy with you order.
Excellent!
I ordered twice from the best4balls website, both for special occasions and birthdays. Once I made a mistake while ordering and had immediate feedback from the customer service asking me further details. Impeccable service and very quick answers back. Furthermore, the balls had the printing done and were shipped the same day and I had them delivered to my office next day. Very fine quality and very nice printing. I will definitely recommend this company to anyone wanting to give a special golf gift to someone special. Keep up the great work!
20 June 2018
Unprompted review
Reply from Best4balls
Thank you for taking the time to leave us such a positive review, we're so pleased you are happy with your order and the service you received from us.
I spent £15 on my golf card scorer…
I spent £15 on my golf card scorer holder only to get a cheap rubbery thing. What is more it was not even the same as what it was in the picture and the personalized steel marker had many scratches.VERY DISAPPOINTED. WILL NOT BE BUYING AGAIN.
15 June 2018
Unprompted review
Reply from Best4balls
Thank you for leaving us a review. Unfortunately I am unable to find you on our system so cannot comment on your individual order. If you would like to contact our Customer Services team on contact@best4balls.com we will be happy to help resolve any issues you have.
Fantastic Service
7 June 2018
Unprompted review
Reply from Best4balls
Thank you for taking the time to leave us a review.
The name says its all!
The name says its all!
Best 4 balls are exactly that, they cant be beaten on price, quality nor service.
We've used this company now for 3 years running and will long continue to do so.
Very reliable very good communication and great value, we could literally ask for no more.
1 June 2018
Unprompted review
Reply from Best4balls
Thank you for taking the time to leave us a positive review, we're so pleased you are happy with your orders from us and would like to thank you for your custom.
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