Bespoke Plates Reviews 1,672

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their smart appearance and durability. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the quick turnaround times and timely arrivals. People also commend the excellent service, describing it as professional, personal, and very helpful, making the overall experience smooth and pleasant. However, some customers also noted issues with their orders, including delayed deliveries and problems with the quality of certain products, such as lettering coming off or laminate peeling. There were also mentions of difficulties with communication, such as unreturned emails and messages, and concerns about the process of providing necessary documentation.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising the high quality and appearance of... See more

Delivery service

People report positive experiences with delivery service, often praising the quick turnaround times and... See more

Service

Consumers find service to be positive, with many reviewers praising the fantastic and excellent service,... See more

Quality

Reviewers frequently express satisfaction with the quality of the plates, often describing them as "good... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers praising the quick processing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb new registration plates for my wife’s business… Bespoke Plates customer service was second to none & would strongly recommend them to anybody. Will definitely be ordering some for my car no... See more

Rated 5 out of 5 stars

Bespoke Plates produced a set of 3-D plates for my father-in-law‘s birthday. They really looked smart.. real quality. Since it was a surprise, we really appreciated them arriving exactly when Bespoke... See more

Rated 5 out of 5 stars

Excellent service! Plates arrived within a week. Not sure about some other bad reviews regarding this company but I can only go with my experience and it was 5 star. I little annoying having to s... See more

Rated 5 out of 5 stars

I rarely write reviews for anything, but I felt the need to for bespoke plates. I always get my plates made here and their customer service is top notch, delivery is quick as well and I've never had a... See more


Company details

  1. Auto Tag Agency
  2. Car Accessories Store
  3. Driver and Vehicle Licensing Agency

Written by the company

At Bespoke Plates, we’ve been at the forefront of the number plate industry for over 7 years, delivering premium 3D and 4D plates to car enthusiasts across the UK. With a reputation built on quality, precision, and exceptional customer service, we’re proud to have supplied 100,000+ plates and counting. Our commitment to excellence is what sets us apart. Every plate is handcrafted to meet the highest standards of quality and compliance, ensuring your plates not only look stunning but are fully DVLA-approved. Whether it’s for your daily driver or your showpiece car, we design plates that elevate your vehicle’s style. Rated ‘Excellent’ on Trustpilot, we strive to exceed expectations with every order. From our seamless ordering process to our attentive customer support, we’re here to make sure your experience with us is nothing short of exceptional. Join the thousands of happy customers who trust Bespoke Plates for their custom plates. We’re here to bring your vision to life!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

What a quick service wow

What a quick service wow! Documents were securely sent and securely recieved back. Very grateful for the service I recieved, during a bank holiday period as well!

8 May 2025
Unprompted review
Rated 5 out of 5 stars

No Dramas

Everything they say is spot on. No dramas, and the product is second to none.

Many thanks guys, I have no hesitation of recommending you to others.

3 May 2025
Unprompted review
Rated 5 out of 5 stars

Very Good Service

There was a small issue with my order. This was resolved really quickly and my plates were with me the next day. Great service. Plates look really good also.

20 March 2025
Unprompted review
Rated 1 out of 5 stars

Not clear that you have to send all…

Not clear that you have to send all original documents and driving license until you’ve paid! That’s not acceptable and very misleading. No phone number emails don’t get answered. Moved premises supposedly but all mail going to old address contacted old address where the guy was clearly connected to them got my order sorted out. Sadly i would not use this company again.Plates were nice when they finally arrived but too much hassle trying to get my order.

18 March 2025
Unprompted review
Rated 1 out of 5 stars

Do not use!!!

Do not use! From start to finish the whole process was awful. I paid and sent documents which were verified on the Tuesday. I specifically asked for the items to be delivered by Friday/Saturday as I was travelling Saturday evening and needed the plates. I was told by Adam that my order would be a priority and delivered by Saturday (today) 3 days with no reply from Adam. No contact number, just an email and no reply. An awful waste of time company. I will be requesting a full refund via my credit card company. Has not kept to their delivery term and conditions!

25 February 2025
Unprompted review
Rated 2 out of 5 stars

Poor quality

Plates arrived today, was sent out quite quick put quality on them is quite poor, faded line across on of my letters so don’t look great considering how much I paid for them

27 February 2025
Unprompted review
Rated 1 out of 5 stars

Wish I could give 0

Wish I could give 0. Would not recommend. First I was told my order would be dispatched and I would received my order within 2 days. I waited 4 days and there was no sign so I sent an email and received a reply saying they apologise and due to backlog my order has not been dispatched but it is now in production I will receive it within 2 days. I waited 2 days and emailed again and was then told that it was now finally in production and the reason it was not out yet was due to backlog and the Royal Mail. I would suggest using another company. I understand it can be busy and hectic at times but to lie to customers on multiple occasions is wrong.

26 February 2025
Unprompted review

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