Bespoke Gazebos Ltd Reviews 

63
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I would highly recommend Bespoke Gazebos. Richard and his team were professional with great attention to detail. Our gazebo is even better than expected.

Company replied

Rated 5 out of 5 stars

We were very impressed from start to finish with the quality of service and build we received. Lynn was our first point of call, a very professional interaction that gave us confidence to select the f... See more

Company replied

Rated 4 out of 5 stars

Brilliant, excellent lads did a fine job, good quality, we’re really pleased. We paid price quoted (approx 4.5 thousand pounds) before work began, then we had an email for another payment on day work... See more

Company replied

Rated 5 out of 5 stars

Very good service. Good advice given pre installation. Installers were very quick and efficient despite having to cut through limestone patio and scalping and concrete below that. Strong posts and nic... See more

Company replied

Company details

  1. Gazebo Builder

Written by the company

Our gazebos have a substantial choice of timber posts to choose from All of which make a great garden focal point. Our Halica Open Gazebo is perfect for creating a sheltered area within your garden. Offering shade from the sun and protection from the summer rain, our gazebos are suitable for sheltering your garden furniture set to create an outdoor dining area. Featuring six inch posts, along with our unique roof construction to support the stunning pyramid style roof with a flat line top to ensure no planning permission required. For the perfect finishing touch, each gazebo is supplied with stunning coloured felt shingles - are available in black, red or green Manufactured using the highest quality timber, pressure treated pine for longevity.  WHY CHOOSE US No Planning Permission Required Full Installation at no extra cost, not flat pack Roofing Shingles included, Unlike some competitors Torch on felt, no unsightly nails holding up felt Stylish TG & V cladding roof instead of plain boarding Robust 6 inch posts, other competitors offer 4 inch Pressure treated Spruce Ten year guarantee


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(63)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing just amazing

May 22 I used Bespoke Gazebos having found them via Google. They offered the best price for the gazebo I wanted which included installation. Lyn kept me up dated on the date and price of my order. When the guys arrived they were amazing, polite and so very hard working. It was lovely to watch their banter with each other as they worked. The quality of the wood is brilliant and I so happy with the results. I would not hesitate to recommend Bespoke Gazebos who have been fabulous from start to finish. AMAZING

15 May 2022
Bespoke Gazebos Ltd logo

Reply from Bespoke Gazebos Ltd

Angela, thank you for such a positive review, we pride our business on our competitive pricing & high standard workmanship & it is always appreciated when this is noticed. Thank you & we hope you enjoy your new gazebo

Rated 5 out of 5 stars

A thoroughly superb experience.

From our very first contact through to after-sales, I cannot fault Bespoke Gazebos for excellent customer service, excellent value for money, and excellent craftsmanship.
We approached Bespoke Gazebos seeking a non-regular shaped gazebo and they took on the task. Nothing was too much trouble and we have ended up with "just what we wanted".
Lynn in the office was a pleasure to deal with. Very patient with all the questions and always happy to help. Carl and his installation team were superb. Respectful, polite, so fast and good spirited too. We had other landscapers working in the garden at the same time as the installation but nothing was too much trouble and they all just "got on with it".
All-in-all, I have nothing but praise for Bespoke Gazebos and have no hesitation in recommending them to anyone seeking their own perfect gazebo.

12 May 2022
Bespoke Gazebos Ltd logo

Reply from Bespoke Gazebos Ltd

Robert, Thank you for this review, it means so much to us all to receive such a positive review. It was a pleasure to design & install your beautiful gazebo. We are all looking forward to seeing the end result of your landscaped garden. Enjoy!

Rated 5 out of 5 stars

I am so pleased I found this company

I am so pleased I found this company! Professional installation, do not compromise on the quality of installation, great product at a competitive price, flexible and customer oriented attitude- thank you a job ( in fact two jobs as I ordered another gazebo after having the first installed) well done! Very strongly recommend this company!

11 May 2022
Bespoke Gazebos Ltd logo

Reply from Bespoke Gazebos Ltd

We are pleased you found us too....
How nice it is to receive yet another positive review. As a family run business it is so important for us to please our customers. Enjoy your new gazebo

Rated 4 out of 5 stars

Very good company.

A very positive experience despite the ongoing challenges of COVID-19. The personal design service and advice was very much appreciated and provided options that I had not previously considered.

I would readily recommend this company based on my recent interactions.

10 May 2022
Bespoke Gazebos Ltd logo

Reply from Bespoke Gazebos Ltd

Thank you for your positive review, positive reaction from customers is always welcoming

Rated 5 out of 5 stars

Fantastic product fantastic service…

Fantastic product fantastic service can’t be beaten

10 May 2022
Bespoke Gazebos Ltd logo

Reply from Bespoke Gazebos Ltd

Thank you Andrew for such a positive review. We constantly aim for 100% & customer satisfaction. Enjoy your new gazebo it looks great

Rated 5 out of 5 stars

the product the service is excellent…

the product the service is excellent from start to finish i would recommend to anyone to use this company they are professional from the moment of contact to installation i could not fault anything top marks 10 out of 10 well done and thank you.paul sumner windsor.

5 May 2022
Bespoke Gazebos Ltd logo

Reply from Bespoke Gazebos Ltd

Thank you Paul for such a positive review & for 10 out of 10 Enjoy your new gazebo

Rated 5 out of 5 stars

Very pleased, would recommend

Very pleased. Nice, guys, good job, very Professional.

19 April 2022
Bespoke Gazebos Ltd logo

Reply from Bespoke Gazebos Ltd

Thank you Dom for taking the time to write a review & for giving a 5 star rating. We hope you & your wife enjoy your new addition to your garden

Rated 5 out of 5 stars

Gazebo Installation

Our neighbours had a gazebo installed last year and have been so impressed with it that we decided to have one too. The ordering process was simple with a 50% deposit taken at the time of booking. The guys turned up at 9.00 on the agreed installation date and by 1.30 it was all up and finished. Very impressive. Very efficient and tidy workers and we are delighted with the finished product.
We can highly recommend Bespoke Gazebos

19 April 2022
Bespoke Gazebos Ltd logo

Reply from Bespoke Gazebos Ltd

Thank you Tom for taking the time to review us, we are very pleased you are happy with your new gazebo. Enjoy!

Rated 5 out of 5 stars

We are very happy with our gazebo and…

We are very happy with our gazebo and the service from the team. Great quality product and service including communication from start to finish. Thank you!

5 April 2022
Bespoke Gazebos Ltd logo

Reply from Bespoke Gazebos Ltd

Thank you Lisa for your positive comments, we hope you enjoy your new gazebo

Rated 5 out of 5 stars

Great service.

On time, very friendly an very good workers. The guys were polite and more than helpful. Would recommend this company to anyone looking for a gazebo. Very happy with everything.

2 April 2022
Bespoke Gazebos Ltd logo

Reply from Bespoke Gazebos Ltd

Thank you Gary for your 5 star rating & happy you are pleased with your new gazebo...Enjoy

Rated 5 out of 5 stars

Bespoke Gazebos did a fantastic job of…

Bespoke Gazebos did a fantastic job of erecting our gazebo. My wife and I are thrilled to bits with it. I would highly recommend them, they were through, helpful and an eye for detail. Thanks guys

29 March 2022
Bespoke Gazebos Ltd logo

Reply from Bespoke Gazebos Ltd

Thank you Paul for taking the time to review us & for your 5 star rating. We hope you both enjoy your new gazebo

Rated 5 out of 5 stars

Great product

Great product. delivered & installed on time by a great team. Thanks

28 March 2022
Bespoke Gazebos Ltd logo

Reply from Bespoke Gazebos Ltd

Thank you Neville for the 5 star rating, enjoy your new gazebo

Rated 5 out of 5 stars

Amazing results

Amazing results. Brilliant communication- I would highly recommend

26 March 2022
Bespoke Gazebos Ltd logo

Reply from Bespoke Gazebos Ltd

Thank you Paul for your 5 star rating. Very much appreciated

Rated 5 out of 5 stars

Exactly what we needed

NO Issues what so far.

Very efficient and arrived on time, erected to a very good standard and left site tidy

Great company and staff

Jason

20 February 2022
Bespoke Gazebos Ltd logo

Reply from Bespoke Gazebos Ltd

Thank you Jason for taking the time to write a review. We are all really pleased you are happy with you new gazebo & the service you received

Rated 5 out of 5 stars

Extremely happy with the service…

Extremely happy with the service provided and quality of our finished gazebo. Area was left very tidy and work was completed quickly. Thanks very much!

17 February 2022
Bespoke Gazebos Ltd logo

Reply from Bespoke Gazebos Ltd

Thank you Amanda, for taking the time to write a review for us. We hope you enjoy your new gazebo

Rated 5 out of 5 stars

Very pleased with both the experience…

Very pleased with both the experience and the result.
The installation was very efficient, minimal mess and the installers were always polite and respectful that it was my home.

8 February 2022
Bespoke Gazebos Ltd logo

Reply from Bespoke Gazebos Ltd

Thank you Paul for taking the time to leave a review & such a positive one too. We hope you enjoy your new gazebo

Rated 5 out of 5 stars

Delighted with the gazebo ,the fitters…

Delighted with the gazebo ,the fitters were great, knowledgeable Efficient & cleaned up as they went,What more can be said ,Thankyou

18 January 2022
Bespoke Gazebos Ltd logo

Reply from Bespoke Gazebos Ltd

Thank you Graham for your positive rating, we are happy you are happy & thank you for choosing Bespoke Gazebos

Rated 5 out of 5 stars

Absolutely delighted with our new Gazebo!

We are absolutely delighted with our new Bespoke Gazebo. We are pleased that we selected this company to supply and install our Gazebo, they have a busy order book but really worth waiting for them to fit us in.
Richard, Lynn and their team were professional throughout, easy to deal with, responsive and professional. Great Job!

30 July 2021
Unprompted review
Bespoke Gazebos Ltd logo

Reply from Bespoke Gazebos Ltd

Thank you Bob for your positive rating, We are so pleased you are happy with your experience with us & thank you for choosing Bespoke Gazebos

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look