I emailed customer service to see whether a cup with a little more blue colouring could be sent in my order. They emailed back straight away to say they’d let the picking team know. The delivery then... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordering from Bennetts for the first time i wasn't too sure what to expect when it came to standard of service and delivery. I certainly didn't need to worry. Their website is user friendly and I rece... See more
Fabulous service. Very happy with the products. Ordered 3 window boxes on a Sunday evening, which were delivered to me in Belfast, by Tuesday afternoon, at a time when most suppliers are no longer tak... See more
Very efficient service, order placed and received within 24 hours. Excellent quality items as the old Bennetts used to sell and I shall definitely look for more items online in the future. I live in N... See more
Company details
Written by the company
Welcome to Bennetts of Derby. The Worlds Oldest Department Store. #withyousince1734
Contact info
Derby, United Kingdom
- 01332 344261
- customerservice@bennettsofderby.co.uk
- bennettsofderby.co.uk
Lovely kettle, great reliable company.
Quick delivery. Good quality and great looking kettle for our cottage kitchen.
2 February 2026
Brilliant customer service
I emailed customer service to see whether a cup with a little more blue colouring could be sent in my order. They emailed back straight away to say they’d let the picking team know. The delivery then arrived in just 2 days. The cup & ceramic spoon are fantastic. Sadly I dropped and broke the spoon after a couple of days.
22 January 2026
Beautiful Christmas baubles
Brought several Christmas baubles from this company, all carefully and individually wrapped perfectly, lovely baubles at such a great price thank you.
6 November 2025
Beautiful
very quick delivery, packaged well, really beautiful product, would definitely use them again
I purchased 3 x Robin Baubles, they were beautiful
14 November 2025
Radar tea lights Gorgeous, bird house perfect gift…
Great range of gifts,got just the item I had been looking for. Well packaged and arrived in 2 days.
29 October 2025
Beautiful wool throws
Absolutely excellent service and very pleased with the product - all British wool, beautiful colours and delivered very promptly. Wonderful!
15 October 2025
Excellent value
I made my selection of the item after a lengthy search for what I wanted from the view of quality design, material and value for money. After the making my choice I also found that the delivery via Royal Mail was perfect.
10 September 2025
Always excellence! Tried and true
Bennetts is well respected and has never failed. Long may it continue!
4 September 2025
My Mum was delighted
My Mum was delighted with the pillow. You should've seen her smile when it arrived, beautifully wrapped in tissue paper. Thank you for such a wonderful service xx
4 August 2025
Excellent!
No issues with ordering, received promptly, well & nicely packaged.
Thank you, recommend!
9 July 2025
Excellent service, great pricing and fast delivery
Excellent service, great pricing, quality product, and fast delivery as promised, couldn’t be happier.
8 May 2025
Great service
Very prompt acceptance of online order, well packaged and quick delivery, goods as described.
31 March 2025
Good experience
I got what I ordered with no problems. It was a smooth process and the product arrived promptly and well packed. It was competitively priced. It’s all you can ask for.
9 March 2025
Good arrived quickly and well packed
10 February 2025
Looking for a particular Robin design…
Looking for a particular Robin design Christmas tree decoration and Bennett’s even though ordered right on Christmas completed the order and arranged delivery before the end of the festive period. Fantastic customer service.
23 December 2024
Fast delivery very reasonable prices !
8 December 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.