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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality and stylish design of the products, noting their effectiveness and suitability for various weather conditions. Many people appreciate the user-friendly website, finding it easy to navigate and browse for items. The detailed product descriptions and images, including models wearing the clothing, are also frequently highlighted as helpful. However, some customers experienced issues with their orders, including receiving items that were not new or had discrepancies. There were also occasional concerns regarding sizing, with some finding that the products did not align with standard measurements, leading to returns. A few people also felt that certain product descriptions lacked sufficient detail, and some were dissatisfied with the quality of specific items.

What people talk about most

Product

Clients share positive opinions on product quality and style. Many reviewers express satisfaction with the... See more

Quality

People report positive experiences with quality. Many consumers are very satisfied with the quality and style... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the website's intuitive design... See more

Order

Consumers find order to be ambiguous. While some reviewers praise the exceptional ease and smoothness of the... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of navigation and intuitive... See more

Based on these reviews

Rated 4 out of 5 stars

The navigation is clear. However, when I added specific products to my Wish List, they were incorrect, so I could not simply move products from my Wish List to My Cart -- I had to repeat the steps to... See more

Rated 4 out of 5 stars

The order experience was generally fine and the product quality was good! However, i was rather unhappy with my last order, ORDER SPBUUS#104180 for item CozyFlow - Women's Relaxed Fleece Jacket × 1 B... See more

Rated 3 out of 5 stars

I like the color choices. Some suggestions: I wish you have matched colors for top and bottom. Links to other pieces models in pictures wearing. Consistent color with names -- it's unclear if the c... See more

Rated 5 out of 5 stars

Beneunder always keeps a good quality and very stylish also improved the size range so that can fit more person. The delivery never cause any issue but I haven't try the return yet, hope it won'... See more


Company details

  1. Clothing Store

Written by the company

Beneunder is a global specialty retailer offering high-quality, on-trend clothing, and accessories at affordable prices. We offer a selection of all-season items while remaining our values to the core. We take the simple steps of combining simple style, modern comfort, and renovated functions.


Contact info

3.9

Great

TrustScore 4 out of 5

220 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Room for improvement

Room for improvement - Please consider more eco-friendly packaging.

The sleeves came in a plastic bag, and then another plastic bag outside of it. Did it need to be double bagged?

Like-wise the whole package came in a messy tapped up bag. Can you consider an envelop and a clean tape? (Maybe it was messy-tapped because of inspections. If so, maybe there are ways to work with the customs inspection so the package doesn't arrive all battered and ugly. Thanks.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Great quality and good fabric

I like the quality of the product. In the past, I dislike the tee of most brands of sportswear. Most of them are skin unbreathable, heat trapped inside.
Once I brought one sports outwear at shop . The color is light blue as the light colors are sold out .
When I wear it inside the mall, the fabric is comfortable. As I walk outside, the temperature is high, it’s non sticky to the skin, still feeling well under the sun. The color and cutting are also great . Size is exactly what I expected.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

So far so good

Haven’t gotten my purchases yet but so far the overall experience shopping at Beneunder was great! Easy to navigate and checkout. The products, specifically the sunglasses, were so cute and easy to browse.

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely Amazing Brand

I’ve ordered from Beneunder numerous times, and I have had nothing but positive experiences each time. The quality, protection, and design of the products are all flawless. You truly can’t get anything like this anywhere else. My only wish is that they had more products!

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Quality of the clothes are great

Quality of the clothes are great! Items ate as pictured. Sizes can run a bit small when compared with standard western sizes. But that’s why you use the size chart! I’ve had nothing but a positive experience with Beneunder.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Great stuff!

Ordering online was seamless, dispatch of the item was very fast too which exceeded my expectation, thought there will be a delay because of their sale, overwhelming of packing and dispatch and all, but nope, it was dispatched within 24 hours after my purchase. The tracking of the item was also very easy. Item was packed in a very tight manner, displaying sincerity even when packing to ensure item will not be damage during transit. So happy with the item received, so compact, lightweight and looking forward to using it. Highly recommended!

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Great website. Try it out

So I have been seeing the ad on FB for a while now and I’m interested in how they presented it. I wish they offer more selling points or discount. Anyway the site is user friendly.. easy and safe to navigate. Can’t wait to receive my order

3 July 2024
Unprompted review
Rated 1 out of 5 stars

SCAM JUNK QUALITY

SCAM JUNK QUALITY - DONT BUY
Item arrived and it was crap. Flimsy made cheap already falling apart. Contact company immediately and BENEUNDER HAS ONLY GIVEN ATTITUDE AND A HARD TIME. MADE SOME BS EXCUSE THAT THEY CANNOT TAKE RETURN AS THEIR WAREHOUSE IS IN MOVING STAGES. DONT BUY.

18 June 2024
Unprompted review
Rated 1 out of 5 stars

Don’t buy. No refund for lost package.

Lesson learned from losing my entire order.
This Hong Kong based company lost my package and refused to refund or resend order. Its website claims to be not responsible for lost packages. What a one-sided policy that protects business but ignores customer rights. Beneunder violates customer protection law. I will never buy here.

3 June 2024
Unprompted review
Show reviews in all languages. (220 reviews)

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