UPDATE:....Got the app sorted....user error...and I'm putting down to age 🤣 Very easy process when phoning to arrange diagnostic tests. Staff were amazing and very empathetic. It reduces the stress... See more
Company replied
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Received an appointment fairly quickly to see ENT consultant who recommended me for a head MRI being claustrophobic I was not looking forward to. I had nothing to worry about as staff were very suppor... See more
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Great service. Filling the gaps in the NHS. Simple straightforward and quick to use. Expert advice almost immediately. Quick and easy follow up. I was quite sick and got immediate advice and help over... See more
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After being sent left and right by the NHS with insane waiting times i thought all hope was lost, but contacted Benenden just incase they could help with this situation. I was seen by ine of their app... See more
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Company details
About Benenden Health
Written by the company
At Benenden Health, we're not-for-profit and proud of it. What really makes us different is that we're run for our members, and everything we do is for our member community. We're on a mission to make private healthcare accessible to all, with affordable private healthcare services for less than £16 per person, per month.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Contact info
Holgate Park Drive, YO26 4GG, York, United Kingdom
- 0800 414 8004
- benenden.co.uk
4.7
Excellent
9K reviews
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Reply from Benenden Health
Hi Linda, thank you for your feedback. We’re really pleased to hear everything felt easy to use and that you had a great experience from start to finish - that’s exactly what we aim for.
Best wishes,
Benenden Health
Reply from Benenden Health
Hi Karen, thank you for your feedback. We’re so pleased to hear you’ve had such a positive experience and feel your membership offers good value.
Best wishes,
Benenden Health
Most amazing health insurance.From the first phone call to Benenden…
From the first phone call to Benenden health on the Thursday till 2 wks later I had my operation done . That included blood tests , consultation and pre-op. I was on route home at 2.30pm with operation done that Thursday morning . I also got 2 appointments after operation to make sure everything was ok. You r all truly amazing . I have recommended you to so many people
5 February 2026
Reply from Benenden Health
Hi there, thank you so much for taking the time to share such wonderful feedback. We’re delighted to hear how quickly everything moved for you and that you felt well supported throughout, from your initial call through to your follow-up appointments.
It’s great to know everything went smoothly and that you felt looked after every step of the way. While we’re not an insurance product, we do aim to offer an affordable way to access private healthcare when it’s needed. Thank you for recommending us to others — that really does mean a lot to us.
Best wishes,
Benenden Health
Simple procedure and prompt arrangements
20 February 2026
Reply from Benenden Health
Hi Peter, thank you for your feedback. We’re so pleased to hear you had a positive experience and that everything felt easy and quick.
Best wishes,
Benenden Health
Reply from Benenden Health
Hi Angie, thank you for your feedback. We're so pleased to hear you had a positive experience with our services and team.
Best wishes,
Benenden Health
A health service second to none.
Providing you contact Benenden prior to appointments, diagnostics, surgery, physiotherapy and keep them in the picture of your progress for a small monthly cost the benefits are tremendous, they can cut waiting times and allow you access to private healthcare, for a whole host of requirements. The team are well trained and when explained understand you problems, needs and concerns. We have been recommending them to our friends and relatives for a long time. A company that lives up to its promises paying for the treatments you receive.
20 May 2026
Reply from Benenden Health
Hi there, thank you so much for taking the time to share your feedback. We’re really pleased to hear you’ve found value in your membership and that our team has been able to support you when you’ve needed us.
It’s great to know you’ve felt listened to and understood, and that having access to care when it matters has made a difference. Thank you for recommending us to friends and family over the years. We’re very grateful for your continued support and trust.
Best wishes,
Benenden Health
Cannot recommend Benenden Health…
Cannot recommend Benenden Health enough, it’s an insurance you hope you never need but wow are you glad you have it when you do find yourself in need! The price is minimal each month and no more than a couple of coffees so for what you have access to it’s worth the most expensive Latte! The App gives you access to a range of services and the medical diagnostics is second to none. Don’t get me wrong, the NHS is amazing but when you need help, Benenden can fill that void and get you back on your feet. Cannot recommend joining to everyone highly enough, they really have been amazing, from start to finish, GP appointments, physiotherapy, medical diagnostics and the specialist Consultants who are the best in their field- all the staff who work there are amazing and the care you show is second to none!
12 February 2026
Reply from Benenden Health
Hi Sue, thank you so much for taking the time to share such wonderful feedback. We’re delighted to hear how positive your experience has been and that we could be there for you when you needed support.
We’re really pleased we were able to make a difference for you and that you’ve found value in your membership. Thank you for your recommendation — it means a lot to us.
Best wishes,
Benenden Health
Benenden gives an excellent service and…
Benenden gives an excellent service and peace of mind at the end of the phone I have been with them for many years
15 March 2026
Reply from Benenden Health
Hi Fiona, thank you so much for taking the time to share your feedback. We’re really pleased to hear you’ve been a member for many years, and we’re so grateful for the continued support of long‑standing members like you. Bringing real value to our members is important to us, so it’s great to hear we’ve been able to support you when you’ve needed us.
Best wishes,
Benenden Health
Benenden is great value for money
Benenden is great value for money and I have used their services several times and recommended them to friends who have also been very happy with them
3 April 2026
Reply from Benenden Health
Hi Georgina, thank you so much for your feedback. We’re really pleased to hear you’ve found your membership good value and that we’ve been able to support you when you’ve needed us. It’s also lovely to know you’ve recommended us to friends and that they’ve had positive experiences too.
Keeping things affordable for our members matters to us, so it’s great to hear you feel you’re getting real value from your membership.
Best wishes,
Benenden Health
Easy to use efficient service
I found the provider easy to use, response to queries was fast and a good choice of consultants, mine was excellent
5 April 2026
Reply from Benenden Health
Hi Margaret, thank you for leaving your feedback. We’re really pleased you found everything easy to use and that you received quick responses when you got in touch. It’s great to know you were happy with the choice of consultants, and even better to hear the one you saw was excellent.
Best wishes,
Benenden Health
Straight forward and helpful process…
Straight forward and helpful process allowing you to access the care you need when you need it.
13 April 2026
Reply from Benenden Health
Hi there, thank you for your feedback. It’s great to hear things were straightforward and that you were able to get the care you needed when it mattered.
Best wishes,
Benenden Health
No need to wait long for an appointment
No need to wait long to be seen or to have surgery staff are friendly and very polite
21 April 2026
Reply from Benenden Health
Hi Sicilia, thank you for your feedback. Helping our members get back to feeling their best quickly is important to us, so it’s great to hear you didn’t have to wait long to be seen and that you had a positive experience with our team.
Best wishes,
Benenden Health
Benenden is highly recommended by us
Benenden is highly recommended by us. Very polite and professional.
18 September 2025
Reply from Benenden Health
Hi Cooper, thank you for sharing your feedback and for recommending us. We’re so pleased to hear you had such a positive experience with our team and found the service valuable.
Best wishes,
Benenden Health
Reply from Benenden Health
Hi Andrew, thank you for taking the time to leave your feedback. It's great to hear you had a positive experience with our team and services.
Best wishes,
Benenden Health
Reply from Benenden Health
Hi Mary, thank you for your feedback. Making sure things are kept simple for our members is important to us, so we’re pleased to hear you found the service quick and easy to use, and that everything was clear and easy to follow.
Best wishes,
Benenden Health
Excellent service and well organised…
Excellent service and well organised and easy to discuss your issue
8 May 2026
Reply from Benenden Health
Hi Lindsey, thank you for your feedback. We’re really pleased to hear you found the service well organised and felt able to talk things through easily. It’s great to know you had a positive experience.
Best wishes,
Benenden Health
Reply from Benenden Health
Hi Patricia, thank you for your positive feedback. We’re really pleased to hear you had a good experience and that our team made you feel well looked after.
Best wishes,
Benenden Health
Reply from Benenden Health
Hi there, thank you for your feedback. We’re really pleased to hear your appointment was easy to arrange and that everything moved quickly for you. We wish you all the very best in your recovery following your operation.
Best wishes,
Benenden Health
Reply from Benenden Health
Hi Tina, thank you for your feedback. We’re really glad to hear you had a quick and positive experience with our service.
Best wishes,
Benenden Health
Excellent in every aspect
Excellent in every aspect. Cannot fault the customer service or process in any way. Very good experience and definitely recommended.
4 March 2026
Reply from Benenden Health
Hi Glenn, thank you for your feedback. We’re really glad to hear everything went so well and that you had such a good experience. Thanks so much for recommending us.
Best wishes,
Benenden Health.
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