Benchdog Tools Reviews 

807
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their precision, robust build, and innovative design. Many people appreciate the outstanding customer service, noting prompt responses, helpful staff, and a willingness to go above and beyond. The delivery service is also frequently commended for its speed and the careful, secure packaging that ensures items arrive in perfect condition. Reviewers often describe the overall service as top-notch, with many expressing satisfaction and a strong intent to make future purchases. However, some customers also noted minor issues with delivery times, which occasionally led to a less than perfect experience.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, precision, and... See more

Quality

Customers consistently note positive experiences with quality, praising the products as outstanding,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team for their... See more

Delivery service

Consumers generally report positive experiences with delivery service, often highlighting fast shipping and... See more

Service

Customers had positive experiences with service, consistently describing it as outstanding and exemplary,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got to say Ralph and Steven are great guys , was passing thru London and wanted to order something Steven made sure i got it the next day before my flight, my Fence bundle is top qualiry and there cus... See more

Rated 5 out of 5 stars

Modifying a Metabo bench to accommodate both a router lift and quad dog track saw, to this end purchased the new MB100 quad dog mounts (5 min fit perfect) then been loading with Ralph and his team... See more

Rated 5 out of 5 stars

Picked up a set of parallel guides from Benchdogs UK and they’ve genuinely transformed the way I work. The build quality is outstanding – solid, precise, and clearly made by people who actually un... See more

Rated 5 out of 5 stars

Great from start to finish. Received a prompt response from customer service and shipping was nice and quick. Everything was packaged securely and thoughtfully so it all arrived in perfect condition.... See more


Company details

  1. Tool Store
  2. Manufacturer
  3. Woodworking Supply Store

Written by the company

Welcome to Benchdogs, the forefront of woodworking tool innovation located in Taunton, Somerset, UK. Since our establishment in 2019, we have dedicated ourselves to crafting precision woodworking tools that bear the prestigious Our Made In Britain logo. Despite our relatively young age, Benchdogs has rapidly gained a stellar reputation worldwide for delivering unrivalled precision, impeccable accuracy, and exceptional customer service. Our commitment to quality craftsmanship has resonated with woodworkers and enthusiasts worldwide, earning us the trust of thousands of customers. Whether you're a seasoned professional or a hobbyist, Benchdogs provides tools that meet the highest performance and reliability standards. Join our community of satisfied customers who rely on Benchdogs for superior woodworking tools that elevate their craft. Explore our range and experience the precision and dedication that define Benchdogs. Discover why discerning craftsmen choose Benchdogs for tools that meet and exceed expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

807 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(807)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Hi I am from Switzerland🙋‍♀️🇨🇭.

Hi I am from Switzerland🙋‍♀️🇨🇭.
I bougt a Festool Tablesaw sys 50.
I love how exactly it works.

And the Benchdog tool fits perfect.
I am so happy. It is genious, fantastic and the top of the mountains 😍🏔️🏆.

I make a mistake myself. I forgot to order the distance mini plate 🙈.
That must be the ultimative 100%. Use it.
Enjoy it 👍👍👍

8 April 2024
Unprompted review
Rated 5 out of 5 stars

Highest quality tools

The triangle delivered is of the highest quality. I would sincerely recommend to anyone looking for quality tools to buy them from BenchDogs.

19 February 2024
Rated 5 out of 5 stars

CSC Fence & adaptor Plate 625 & 330 fences

Beautiful extrusions and parts, very well packaged, everything arrived in great condition. Parts are well made, everything fits. There is even an extra connector in case the Festool part isn't long enough. Shipping is pricey but arrived from UK to USA in 3 days.

7 March 2024
Unprompted review
Rated 5 out of 5 stars

Fence System Bundle 1200mm with regular Fence Dogs

This fence is very nice. It came well packaged, was easy to setup and use, and the shipping was pretty fast(5 days all the way to LA).

The dual scale is wonderful. The imperial markings are quite legible and easy to setup to 32nds. The metric looks just as good. Installed with the right side support on my 5 foot mft table it has 2 inches of overhang either side. Length calibration is quick and dead on using just a 1x2x3 setup block between the under-rail support and the right-side support fence. And I'd say going with the regular fence dogs like I have is good enough in most circumstances. The dogholes in the table where a fence is likely to attach probably don't get used as often so may be in good condition. The fence mounts very solidly.

I'm not certain why but on my table I had to use a straight 20mm tube as the under-rail support in order to get exact right angles which seemed odd. Yet having done that I'm able to get within 1/50th of an inch after a 15 inch long 5-cut check for square on either side of the rail.

The fence makes repetitive cuts a dream. The two stops they provide can be used on either fence so you're able to make quick work of a sheet of plywood and come out with perfectly matched pieces. The fence with stops is definitely the way to go.

2 March 2024
Unprompted review
Rated 3 out of 5 stars

Good quality, pay attention to real costs

Product quality is at the expected level.
Shipping and tax costs are not announced properly and big surprise occur. Benchdog should give you a fair estimate of these costs before to finalise the order.

26 February 2024
Unprompted review
Benchdog Tools logo

Reply from Benchdog Tools

Apologies that you are upset about the extra fees incurred, but we do state at checkout that this will be an extra expense. Each country has a different cost and VAT / Tax rate; we also have a website where you can get an estimate for EU orders. The Tick box at checkout explains this, as well as the link. Every country will charge some sort of VAT, we do not charge this if the order is leaving the UK, so you will need to pay these taxes when the items arrive in your country.

Rated 5 out of 5 stars

Simply 1st class …

Perfect ordered the parallel guide arrived when stated a couple of nice free gifts included will be using again perfect company brilliant tools

24 February 2024
Unprompted review
Rated 5 out of 5 stars

5 stars - thumbs up.

Exactly what I expected. Arrived on time, in good condition and assembly was reasonably straight forward. Verified cut quality and all is square. Would have been nice if product description stated the need to purchase additional necessary hardware for mounting to extrusion, but still 5 stars/thumbs up. Great quality, definitely worth the price.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Received my order from the UK to the…

Received my order from the UK to the States in an amazing short time. Packaging was extremely nice and the quality of what I got was very good quality as well! Currently making my own MFT so haven’t got it all together as of now. Although I live in the States I found Peter Millard’s 10 minute workshop videos and Bench Dog came highly recommended. So glad I found BD and will be doing more business in the near future.
Thanks!!

29 January 2024
Unprompted review
Rated 4 out of 5 stars

Benchdog "clip kit"…

Thanks to Benchdog for the "clip kit" upgrade and drawing which my local machine shop appreciated. There were however only 2 of the 4 needed screws in the kit for the install so had to outsource two additional screws. Once installed the guide is exactly 90 degrees so mission accomplished.

18 January 2024
Rated 3 out of 5 stars

I have both BD and TSO Guide Rail…

I have both BD and TSO Guide Rail Squares and find I always reach for the TSO. I find the twist knobs on the BD difficult to use and the new Clasp not nearly as good as the TSO. I can’t say how consistently accurate the BD square is because I rarely use it.

18 January 2024
Rated 5 out of 5 stars

1000x700mm router template

Received my 1000x700mm router template jig on time and well packed and am very impressed. Superb finish and will be getting a lot of use. It has a far more “solid” feel than others used previously with no movement when assembled. I checked it for square and it’s spot on. The extrusion joining method with the anti-rotation pins is really good and the anti-tilt puck is a nice extra. The one very minor improvement I would suggest is marking the top face of the stainless steel bushings to save going around two or three times before hitting the right orientation to allow insertion, I should mention I have fingers like large parsnips on a cold and frosty morning so found it a little fiddly. I’ve marked mine and it does save time and frustration if you’re disassembling for storage.
Overall a very satisfied customer.

5 February 2024
Unprompted review

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