BeMoto Bike Insurance Reviews 8,686

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,453 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and professional attitude, making interactions pleasant and efficient. Many people highlight the excellent customer service, appreciating the clear communication and the ease with which their inquiries and policy adjustments are handled. The service is frequently described as straightforward and quick, with many consumers noting the competitive pricing and the value offered, especially with subscription benefits like no mid-term fees. However, some customers also noted issues with the company's system, such as difficulties sending emails or matching credit card details. A few people experienced unexpected price increases after an initial quote or felt that the company was unwilling to compensate for their mistakes, leading to dissatisfaction with the customer service in those specific instances.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers consistently mention positive feedback about the service. Customers frequently praise the... See more

Customer service

Customers had positive experiences with customer service. Reviewers frequently praise the helpfulness and... See more

Price

Users describe positive interactions with price, frequently highlighting competitive pricing and good value... See more

Subscription

Reviewers highlight positive aspects of subscription renewals. Customers frequently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A follow-up contact by me (already had a specimen quote, now did the real thing) . As I've always found with BeMoto, a bright and cheerful agent (Isabella)dealt with my policy amendment. I've used... See more

Rated 5 out of 5 stars

Unfortunately I called at a very busy time and it took ages before I got through to an advisor - However there was an option to receive a call-back which I didn't opt for so it's my own fault. Once I... See more

Rated 5 out of 5 stars

Have used BeMoto several times for my bike insurance .Talking to a very helpful , chirpy guy called Manny who was very thorough and helpful with my enquiry . All sorted in short while and a friendly... See more

Rated 5 out of 5 stars

I received an e mail today about a potential problem with my insurance and as per usual a 5 minute phone call to them and a very helpful lady [ sorry i forgot her name ] it was sorted . I have been w... See more


Company details

  1. Motorcycle Insurance Agency
  2. Insurance Agency
  3. Insurance Broker
  4. Insurance Company

Written by the company

BeMoto Bike Insurance for any Motorcycle: Multibike, Modified, Classic, Modern Classic, SORN, Track Bikes, Dirt Bike, Quads and Trikes


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Renewing after renewal rejected

The advisor was more than helpful , explaining the only reason my automatic renewal had not worked was because I had been issued a new bank card , details were taken and renewal went through immediately , The advisor was professional , courteous and very helpful , I have been with BeMoto for a good few years and see no reason whatsoever to change , so once gain Thank you

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Updated motorcycle policy

Spoke to Isabelle to add a bike to my insurance .
The phone was answered promptly and she was friendly and knowledgeable and added my bike with no problems.
Very happy with the service

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Insuring my motorbike from BeMoto for a few years now. Great customer service, Isabella was very helpful on my latest renewal.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. After over 40 years or riding motorbikes and dealing with insurance company’s, BeMoto has been by far the best.
Great prices, great service, easy to deal with.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, I’ve been with them a few years now and always very helpful. This year I delt with Isabella very pleasant and bubbly advisor keep up the good work

4 April 2026
Unprompted review
Rated 5 out of 5 stars

How it should be done

Very efficient service, great price and Manny was a pleasure to speak to. Been using this company for many years and intend to keep doing so.

31 March 2026
Unprompted review
Rated 2 out of 5 stars

Spend well over a decade with this…

Spend many years with this company no claims or accidents , I have just cancelled my renewal within the 14 days and they charged me a £70 admin fee on a £220 policy That’s a bit grabby in my opinion for a few computer key strokes .i know it’s in the terms but
Leaves a bad taste after all these years of loyalty and money

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Manny was exceptional

Manny was hands down the nicest insurance person I've ever spoken to on the phone. He spoke very clear and precise, I would happily deal with Manny everytime I needed to deal with someone for insurance. Great asset to the team. Thanks manny

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Pleasure to deal with

Very cheery call with Manny who helpfully updated my address on my policy. They may not always be the absolute cheapest quote on a comparison site, but helpful staff, great extras with their Titanium policy and no mid-term fees for making adjustments mean I'll be staying with them for years to come!

30 March 2026
Unprompted review

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