Received a very speedy response (within 2 hours via email ) with an enquiry. Also recommended that I should look at the product page for further information. Very useful and helpful.
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Never received my items, stated delivered but nothing there can't get a straight answer from these or vanity bathroom world avoid
Great bathroom cabinet. Well made. Instructions to construct could have been a bit better, although diagrams were accurate. The front is flat and not bevelled as seen in other review pictures.... See more
UPDATE - Change of review. Following contact with Customer Services and a full quality check of stock, Belofay ended up refunding my money and also sending out a replacement part. Excellent Custom... See more
Company replied
Company details
Written by the company
At Belofay, we believe every home deserves beautifully designed, high-quality products that combine style, practicality, and lasting value. Since 2010, we've helped thousands of customers transform their bathrooms and living spaces with carefully selected products that are built to perform and designed to impress. Our range includes bathroom vanity units, mirrors, lighting, basins, taps, accessories, splashbacks, and other home essentials, all chosen to deliver exceptional quality at competitive prices. Whether you're completing a full renovation or making a simple upgrade, we're committed to helping you create a space you'll love. Customer satisfaction is at the heart of everything we do. From secure ordering and fast dispatch to responsive UK-based customer support, we aim to provide a seamless shopping experience from start to finish. Every order is backed by our quality guarantee, with hassle-free returns and warranties available across our product range for complete peace of mind. We're proud to be a trusted retailer with over 100,000 customer reviews across our products and to have our products featured on leading marketplaces including Amazon and B&Q. Our reputation has been built on delivering reliable products, excellent service, and outstanding value. When you shop with Belofay, you're choosing a company that values quality, trust, and long-term customer relationships. Thank you for making us part of your home improvement journey.
Contact info
United Kingdom
- belofay.co.uk
4.2
Great
51 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Just completed a kitchen replacement…
Just completed a kitchen replacement and this splashback has put the icing and the cherry on it. Very pleased with quality and price and very fast delivery.
2 December 2025
Received a badly damaged product…
Received a badly damaged product (unusable). Customer service were un-responsive and kept asking the same questions with long wait time between communication. Still waiting for them resolve the issue a week after receiving the damaged product.
Very poor customer service
20 November 2025
Unprompted review
Great product ! Delighted with my purchase.
Great product, service and fast delivery.
4 November 2025
Reply from Belofay
Thank you! we hope to see you again :)
Very easy to purchase
Very easy to purchase, delivery was swift, and email response to my issue was very good
5 November 2025
Great Customer Service when needed
UPDATE - Change of review. Following contact with Customer Services and a full quality check of stock, Belofay ended up refunding my money and also sending out a replacement part. Excellent Customer Service.
The vanity I purchased came in damaged boxes and the delivery man just said oh well not my problem. When I went to put it together the front bottom piece did not line up on one side where the holes for the dowels and screw bit goes. Emailed the customer services and have received nothing back except a reminder to put a review on. So here it is.
14 October 2025
Reply from Belofay
We're deeply sorry for the initial delay. We are glad to see you had a postive experience in the end. Hope to see you again :)
Great price and product
Great price and product , kept updated with delivery and tracking, would certainly buy from this company again without hesitation.
13 October 2025
I am extremely pleased with my Tiffany…
I am extremely pleased with my Tiffany style lights.They arrived very quickly and were well wrapped to protect the glass.I would recommend this company.
25 September 2025
Reply from Belofay
Thank you for your recommendation! We always appreciate a happy customer :)
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