Belledivino Reviews 

606
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers had a great experience with this company. Regular shoppers and new buyers frequently mention that the items ordered are truly beautiful, exceptionally well-made, and arrive very quickly right to their homes. Many people are also extremely happy with the careful packaging, lovely selection of goods, and helpful communication provided throughout the entire shopping journey. However, some customers also noted frustrating challenges regarding customer support and very slow response times when attempting to resolve problems. A few reviewers experienced unexpected delivery delays or complicated issues with their specific orders, making returns and getting timely refunds difficult.

What people talk about most

Product

People report positive experiences with product, expressing great satisfaction with the high quality, unique... See more

Delivery service

Clients share positive opinions on delivery_service, noting that orders generally arrive promptly and in... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a significant split in... See more

Quality

Users describe satisfaction with quality, highlighting that items are well made, beautiful, and match... See more

Response time

Reviewers express deep frustration and negative feedback regarding response time. Consumers consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have absolutely nothing to complain about. Ordering was easy, delivery abroad too the time it usually takes and the gods lives up to expectations.

Rated 5 out of 5 stars

Order process was straight forward, and shoes arrived quickly. I ordered shoes for my wedding day, and they were beautiful and were exactly as pictured. The shoes feel well made and fit like a glove.... See more

Rated 5 out of 5 stars

The boots that I ordered arrived the next day in beautiful packaging. They were obviously packed with care. The boots themselves are gorgeous and of a high quality.

Rated 5 out of 5 stars

I could not be happier with the quality of shoes and the shipping times considering in another country. Their response time to my questions was prompt and I appreciate it. Thank you for the beautiful... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

606 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.0

All reviews

(606)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The goods are fabulous However

The goods are fabulous However, having despatched them on Monday 14th, they did not arrive till Sat 19th at 1230, by which time we had left for the wedding!!!!!!!

13 August 2023
Rated 3 out of 5 stars

The service was fine but the shoes…

The service was fine but the shoes themselves had clearly been in the box fir a long time theyve contracted and I'm having the wear them in. My other Ruby shoos were wearable from the moment they arrived, these ones are not, I bought them specifically because I needed a smart pair of comfortable shoes these are anything but. I think if you're selling old stock that has sat in the box for a long time you should say somewhere to warn customers not just sell them as new

29 July 2023
Rated 5 out of 5 stars

Items exactly as viewed

Items exactly as viewed, only issue was Royal Mail tracker was useless, even when delivered almost a week after ordered, still saying it would only be updated when they tried to deliver it

9 July 2023
Rated 5 out of 5 stars

Perfect

Beautiful shoes and bag. Colour is exactly as shown. Very reasonable price. Perfect completion of my Mother of the Bride outfit. We'll packaged and good delivery time.

28 June 2023
Rated 4 out of 5 stars

Would use again

Easy to order, good prices.

Royal Mail once again lets companies down with very slow delivery - it took 7 days to arrive despite the 48hr signed for label.

1 July 2023

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