I have to say a really excellent service, no hassle, no fuss, plenty of access, plenty of space and all of the necessary equipment for helping move items around easily. Staff 100% friendly, helpful an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Located off the M2 in the Docks area makes Belfast Self Storage an ideal place for simple, safe, secure and affordable storage. Easy access via personal codes, provides a no fuss approach to sto... See more
Company replied
Shean and Rhys provided me with an excellent customer service experience at the Belfast branch and have gone above and beyond in regard to their duty. The facility is sparkling clean, warm and dry. T... See more
Company replied
Stored house stuff for the last 6months with no issues. Staff were helpful and professional, referring moving van companies, helpful deals and storage boxes. Storage was ready to go when we decided t... See more
Company replied
Company details
Information provided by various external sources
Belfast Self Storage Offers Cost-Effective & Secure Household Storage, Commercial Storage and Document Storage. Storage Units Available in Various Sizes.
Contact info
Duncrue Street 100, BT3 9AR, Belfast, United Kingdom
- 028 90351313
- info@belfastselfstorage.co.uk
- belfastselfstorage.co.uk
4.9
Excellent
411 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Belfast Self Storage
Thank you for the great review! We're happy to hear you had a smooth check-in and that our staff are helpful. We hope to welcome you back soon!
The Belfast Self Storage Team
Reply from Belfast Self Storage
Hi Clare, Thank you so much for the fantastic review! We're thrilled to hear you enjoyed the space and found our staff helpful. We look forward to welcoming you back soon!
The Belfast Self Storage Team
Very easy process
Very easy process, friendly helpful staff, good range of trolleys to help loading stuff into storage
5 March 2025
Unprompted review
Reply from Belfast Self Storage
Allan,
Thank you for the kind words! We're so glad to hear that you had an easy experience and that our staff and trolleys helped make your move-in smooth. We truly appreciate your feedback and look forward to assisting you again in the future!
The Belfast Self Storage Team
Very professional facility and staff.
28 February 2025
Unprompted review
Reply from Belfast Self Storage
Peter, it was a pleasure assisting you, and I really appreciate your 5-star review! I’m glad to hear you found both our facility and team professional. We always strive to provide a seamless experience, and it’s great to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out!
Best regards,
Rhys
Belfast Self Storage Team
Excellent service all round.
Very friendly, helpful and efficient staff. The unit was safe and secure with easy access. Excellent service all round and I will certainly use them again if needed.
27 November 2024
Unprompted review
Reply from Belfast Self Storage
Gary, we really appreciate you taking the time to share your experience! It’s great to hear that our team’s friendliness and efficiency stood out and that you found the unit safe, secure, and easy to access. Providing excellent service is always our goal, so knowing you’d use us again means a lot. Thank you for your 5-star review!
Best regards,
Rhys
Belfast Self Storage Team
A very positive experience
A very positive experience, well managed and a pleasure to deal with.
28 February 2025
Unprompted review
Reply from Belfast Self Storage
Jenny, it’s fantastic to hear you had such a positive experience at our Kennedy Way facility! Knowing that you found everything well-managed and hassle-free means a lot to us. We always aim to make the storage process as smooth as possible. Thank you for your 5-star review—we truly appreciate it. If you ever need anything else from us, Jenny - please do not hesitate to reach out.
Best regards,
Rhys
Belfast Self Storage Team
Always helpful & friendly stuff
Always helpful & friendly stuff , safe storage
10 January 2025
Unprompted review
Reply from Belfast Self Storage
Thank you, Yasemin, for your 5-star review! We truly appreciate your continued trust in us for your commercial storage needs. It’s great to hear that our team has consistently been helpful and friendly, ensuring a smooth experience for you. If there’s anything else we can do to support your business, we’re always happy to help!
Best regards,
Rhys
Belfast Self Storage Team
https://www.belfastselfstorage.co.uk/prices-kennedy/#/unit/listing
10 out of 10
From the moment I arrived onsite Rees was on hand to advise and explain in a very friendly and knowledgeable manner. The facility itself is very impressive and I’m very happy and confident in the company and the process as a result of Rees’s professionalism and dedication to his facility. Heartily recommend
22 February 2025
Unprompted review
Reply from Belfast Self Storage
Stephen, it was a pleasure assisting you at our fantastic Kennedy Way branch. I really appreciate your kind words! I’m so glad I could help make everything clear and straightforward for you, and that you found the facility impressive. Ensuring you feel confident in the process is always my priority, so it’s great to know you had such a positive experience. Your recommendation truly means a lot—if you ever need anything, don’t hesitate to reach out!
Best regards,
Rhys
Belfast Self Storage Team
Great To Deal With
The guys, Declan and Rhys were great to deal with, always very helpful with any queries regarding the lock-up. We have had a great experience and would definitely recommend Belfast Self Storage.
18 February 2025
Unprompted review
Reply from Belfast Self Storage
Thank you for the smashing review Jacky.
The Belfast Self Storage Team
Straight forward and explained well by…
Straight forward and explained well by the staff. Friendly environment, highly recommend.
14 February 2025
Unprompted review
Reply from Belfast Self Storage
Michael, thank you for your 5-star review! It’s great to hear that everything was straightforward and clearly explained by our team. We’re glad you found the environment friendly and welcoming. Your recommendation means a lot to us—if you ever need anything, we’re here to help!
Best regards,
Rhys
Belfast Self Storage Team
Reply from Belfast Self Storage
Asako, we really appreciate your 5-star review! It’s great to hear that our team delivered a quick, reliable, and flexible service. Making storage hassle-free is what we aim for, so we’re glad we could meet your expectations. If you ever need anything, just let us know!
Best regards,
Rhys
Belfast Self Storage Team
Great staff. Great service
The team at Belfast Self Storage made a stressful move a lot easier. It was so reassuring to show up at the facility with everything in order - thanks so much guys!
31 January 2025
Unprompted review
Reply from Belfast Self Storage
Moving can be stressful, so we're really glad we could help make the process easier for you, Niamh! It’s great to hear that everything was in order when you arrived, giving you that extra peace of mind. Thank you for your kind words and 5-star review—we truly appreciate it! If you ever need anything, don’t hesitate to reach out.
Best regards,
Rhys
Belfast Self Storage Team
Rhys was very friendly and answered all…
Rhys was very friendly and answered all our questions. He made us feel at ease and confident to book a unit.
2 February 2025
Unprompted review
Reply from Belfast Self Storage
Thank you, Alison, for your very kind 5-star review! It was a pleasure meeting you and your family on-site today, and I’m glad I could make you feel at ease and confident in booking a unit. Providing a friendly and supportive service is what we’re all about. Don’t forget to pop in if you ever need anything—our fantastic team is on hand 7- days a week to help!
Best regards,
Rhys
Belfast Self Storage Team
Changing home from England to Belfast
I was moving my house from England to NI and used Belfast self storage. I feel so good for taking that decision. They have good storage spaces and very good prices. Their team is very prompt and helpful. They helped me in collecting my boxes in my absence and storing it . They have trolleys and huge lifts to help move the storage. There are bus services to access this place as well. The nearest bus stop is @ 2 mins but the busses are less frequent. Another stop is 17 mins walk away. You can easily drive in or take an uber. One best thing I felt is they allow access on Sundays as well. I highly recommend this storage area 😊.
26 January 2025
Unprompted review
Reply from Belfast Self Storage
Thank you, Prajakta, for your wonderful 5-star review! We're thrilled to hear that our Duncrue facility met your storage needs during your move from England to Northern Ireland. It's great to know you found our storage spaces well-sized and reasonably priced, and that our team was prompt and helpful, especially in collecting and storing your boxes in your absence. We're glad the available trolleys and large lifts made moving your items easier, and that our Sunday access provided added convenience. Your detailed feedback is greatly appreciated, and we're here to assist you anytime you need us.
Best regards,
Belfast Self Storage
VERY HELPFUL AND FRIENDLY STAFF
30 January 2025
Unprompted review
Reply from Belfast Self Storage
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team.
The Belfast Self Storage Team
Staff polite and respectful to myself…
Staff polite and respectful to myself as well as patient with me as I had never used a self storage facility before. I have no negative comments to make about the service I received and would not hesitate to recommend Belfast self storage to anyone to anyone
23 January 2025
Unprompted review
Reply from Belfast Self Storage
Thank you, Bernie, for your 5-star review! We’re so pleased to hear that our team was polite, respectful, and patient while guiding you through your first self-storage experience. It’s great to know you were happy with our service and would recommend us to others. I hope you made great use of the packing supplies you purchased—if you ever need anything else, we’re always here to help!
Best regards,
Rhys
Belfast Self Storage Team
Superb very easy to deal with and a fab…
Superb very easy to deal with and a fab option when moving house or clearing out when you’re not sure what to keep. First sift what went to storage and second sift what went from storage back. So two large dumps completed.
22 January 2025
Unprompted review
Reply from Belfast Self Storage
Thank you for your fantastic 5-star review! We’re so pleased to hear you found our service easy to use and a great solution during your move. It’s wonderful to know our facility made the process of sorting and decluttering more manageable for you. If you need any further assistance, don’t hesitate to reach out—we’re always happy to help!
Best regards,
Rhys
Belfast Self Storage Team
Great service
Great experience with clean secure units, easy access, and staff who take trouble to explain things and make the whole experience straightforward. Highly recommend.
21 January 2025
Unprompted review
Reply from Belfast Self Storage
Thank you, Marilyn, for sharing your 5-star experience! We’re so pleased to hear you found our units clean, secure, and easy to access. It’s great to know our team took the time to explain everything and made the process simple for you. Your recommendation means a lot to us—thank you for choosing Belfast Self Storage!
Best regards,
Rhys
Belfast Self Storage Team
Kitchen stored
I found the staff yo be very friendly and nothing you asked was a problem and also very reasonable priced
30 October 2024
Unprompted review
Reply from Belfast Self Storage
Thank you, Sharon, for your fantastic 5-star review! We’re delighted we could help make storing your kitchen a smooth and hassle-free experience. It’s great to hear that our team was friendly and accommodating, and that you found our pricing reasonable. If you need further assistance or storage in the future, we’re here to help!
Best regards,
Rhys
Belfast Self Storage Team
Staff were clear and helpful in getting…
Staff were clear and helpful in getting us the right storage unit for our purposes.
19 January 2025
Unprompted review
Reply from Belfast Self Storage
Thank you for sharing your positive experience! We’re glad to hear that our staff were able to assist you in finding the right storage unit for your needs.
The Belfast Self Storage Team
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