Belfast International Airport Reviews 

I had to wait in Cabin check in for an hour on my connecting bus. Why is there bodies lying everywhere? I am a young girl and there is no police or security, I felt intimidated as all these men’s eyes followed me. Awful feeling

Affectionately known as 'The Shed', this place is a throwback to something from eastern Europe in the 80's.
Security queues are joke, things that would take minutes in a modern airport take an age.
On landing one is greeted by a long wait at the back of the shed to get past passport control, only to find that the baggage still hasn't arrived. Meanwhile the aroma of urine gently wafts over the building during the wait.
The toilets don't flush and are coated with human filth, the floors a skating rink of stale urine.
I've been in dozens of airports around the world but this place is unique. Fevereiro International in Angola is cleaner and more efficient.

Awful airport, dirty tables, dirty toilets.
£2.50 to withdraw cash at the atm. What about people who need cash to pay for a bus or taxi and only have the right amount of money to pay for there travel, its absoulute robbery ive never seen anything like this in any other country. Then....to charge 70 pence for a bag, absolute cheek.
I live in London, embarresed to come through the international airport of my home country and to bring friends through it....MP'S need to wake up and sort it, its so embarressing

They made us wait 1 hour after after flight cancellation just to exit the airport!! unbelievable and no staff to help.

Six security gates and only two open resulting in excessive and unacceptable delays. Also false information displayed about boarding gate closed causing unnecessary stress and anxiety

My son was unwell on a flight from Faro to Belfast on Friday night. When we arrived at Belfast Alan & Ali were there to assist him from plane to medical centre. Both were so helpful in a very stressful situation. Ali even accomplished us to get car while Alan brought our son to the car on wheelchair. Both boys are to be highly commended for their great support to us. Thank you both so much for your great work and support
Josephine

Arrived into Belfast International Airport. Once again they never fail with their disgusting toilets that smells of pee (ladies). Have travelled to many countries and these are the poorest I have experienced.

Third world airport. Dirty tired and not at all welcoming. Go to Dublin

Walk to the shuttle bus was very, very long and extremely treacherous in the dark ,after the trek we waited for ages in the cold for the shuttle where the Grinch driver watched my wife and I (both pensioners) struggle to load our cases into the bus and then took off like Louis Hamilton (Vrooooom) before I was properly seated. Don't know why? he was in no hurry to lift us in the first place . Pay a couple of quid extra, save the hike and use the friendly set down service of McCausland's next door!

Belfast International as taken a clean 180 and I like it! Definitely the most enjoyable airport security experiences of my life. The security area has expanded not only outwards but upwards in terms of space. The new scanners are sexy AF and staff don’t look as angry as they used to which is HOT! No longer required to remove the oul liquids n laptops which is dreamy. I would usually direct visitors to George Best City Airport for the obvious reasons but after this delightful experience today, I would consider personally chauffeuring everyone and anyone to Aldergrove just so they can experience what I just did.

We have just returned from Greece 30/8/24. Outbound, credit where it’s due with a great new security process.

Inbound is a different experience altogether, and one which was extremely unpleasant having to spend 1hour 30minutes waiting for baggage.
I have raised my concerns with BFS directly and was really pleased to be met with a very quick, courteous and candid response. The matter actually falls to the handling agents who I will contact directly.
Although it doesn’t fix the situation, the customer service team were very good and I’m heartened that they take these matters seriously.
Previously 2stars. Now 4 for being responsive and honest with your customers!

Well security on the way out is now excellent, unfortunately waiting for bags to arrive on the conveyor still seems to happen by horse and cart via one solitary worker, please do these hard working staff a favour and employ more staff to help them as they are obviously short staffed?? Poor and so far behind every other Airport everywhere having to wait over 1 hour?? after a nearly 5hr flight at 0400 in the morning, they need to drop the 'International Airport' name and go with 'Regional' no wonder Dublin Airport is preferred by many over this local Aerodrome, having travelled through numerous Airports in the world, I have to also point out the total lack of transport to anywhere but Belfast, or from Belfast to the Airport, which is 20+ miles from the airport, and either a bus, or an over priced taxi fare.

Hey let’s walk up into the main shopping mall and turn a corner only to be greeted by a cheap mini Las Vegas on cheap opioids.. I mean really rave music on a Wednesday night !!Please management get real . There is no quiet space even if you move to the trendy named ‘Northern Qtr ‘.
Worst advertisement for Northern Ireland .. at least the “troubles tour” had a good ending .

me and my gang were trying to get our luggage into check-in, but the queue was disgustingly long. there was only one worker for the majority of the time and our flight was due in 15 minutes.
terrible customer service
me and my homies were very disappointed and angry as we were excited to go to Ireland for the first time but we were hugely let down. that airport is a complete utter disgrace.

Arrived at Belfast after three hour flight, I thought it would be an easy airport to get through so I could sit down and have a drink after security, I was so wrong. Followed signs to security, then realised I had to check in my bag but did not see a sign to check in so asked staff, told me where to go. We (my family and I) arrived at check in. ONE STAFF MEMBER AND A HUGE QUEUE. Eventually, someone else came but it was no good it took too long. Arrived at check in at 17:30, left about 18:30. We rushed to security and asked someone if we could skip because our gate was closing in 10 mins. They said no, should have arrived 2hrs before. WE DID. we asked people if we could skip because our gate was closing, and they were kind enough to let us skip. Long story short we got to our flight in time NO THANKS TO THE STAFF

Same s*** different day. Morning flight, arrived on time, as suggested by airline. Still managed to miss flight due to incompetent staff at baggage and security. There was clearly a problem at security on 16.08.24 and rather than do the right thing and call people forward in flight order, security staff stand around gormless and refusing passengers through who were trying to make their flight. I will be making an official complaint.

Don't use the scan code at the kitchen bar for food a gamezs app takes money of your bank card your bank then blocks your card,you have to ring your bank to unblock

Dump of the highest order. Check out the Business Lounge if you fell like a laugh!!!!!!

Firstly i have never written a review or felt the need to for an airport . I fully appreciate this will make no difference, but at least i have vented .
We have flown in and out of Belfast numerous times . The airport was filthy , bins over flowing (15.00hrs) the bin was stinking , floors / toilets a disgrace . A rather scruffy mitie man walking around taking pictures of the rubbish and then went off to get a poor girl to clean ( she was here when we arrived Friday, seemed the only person working) perhaps if he put his camera down and helped it would of been more beneficial.
I flown in and out of busier airports and they never look like today’s experience.
Not the airport directs fault but the most miserable easy jet staff . The Northern QTR needs to teach there staff to wipe tables not just clear
All in all a shambles . Wouldn’t stop me visiting NI aa we have family here .

Monday morning 8.20 - check in a complete shambles. No system. Queued until after 10am and then straight to gate for a flight to Stansted. Thankfully security was fast and flight was fine. Only three staff checking hoards of people in (1 was dealing with priority customers) and people were being called forward to skip the queue - in no particular order - so that ground staff could check travellers in in order of departure time. Not helpful when flights scheduled so closely together around 10.30am. People in the queue felt for the desk staff. A simple remedy would have been to double the staff at such a busy time. Family using this airport for 50 years - probably have to look elsewhere now for outgoing flights. Belfast City airport - from anecdotal evidence - appears to operate with much greater efficiency.