Behavet Reviews 612

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 235 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, clear explanations, and supportive approach, making them feel at ease and confident in managing their pets' behavior. The service is frequently described as excellent, with many appreciating the individualized plans, compassionate feedback, and the positive impact on their dogs' behavior. Reviewers highlight the effectiveness of the strategies provided, leading to noticeable improvements and a better understanding of their pets. However, some customers mentioned that initial consultations did not always provide new information or practical advice immediately, and some wished for in-person assessments. A few other people also felt that the online-only format limited the ability to individualize advice and that some recommendations were vague or contradictory. There were also instances where customers felt unsupported during urgent situations, experiencing delays in responses, and some noted that their dogs' behavior worsened despite following the advice.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their patience, reassurance, and expertise. Reviewers... See more

Service

Users describe positive interactions with service, highlighting it as a five-star experience that made a huge... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the exceptional support,... See more

User experience

People report positive experiences with user experience, finding it valuable and professional, with clear... See more

Product

Reviewers highlight positive aspects of the product, noting significant improvements in their dogs' behavior,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Dr Marta. Spending several hours with us, Dr Marta went through all the reasons our dog was behaving like he is. She broke it down and gave step by step advise and guidance. Simple things... See more

Rated 5 out of 5 stars

I run a rescue charity in NE England and use Behavet for the dogs in my care (and a few cats too). I have used the services of Behavet for around 8 years now - the latest consultation was on the 10th... See more

Rated 5 out of 5 stars

I have two dogs both with different struggles, we have worked with Behavet for a while and my boys are so different with there help, there struggles are now small things that we are tweaking so that t... See more

Rated 5 out of 5 stars

Dr Bridget made us feel completely at ease. She asked us a comprehensive list of questions about Alfie and his behavioural problems. We were very impressed with the support and information we were giv... See more


Company details

  1. Veterinarian
  2. Dog Trainer
  3. Pet Trainer

About Behavet

Written by the company

The Home of Real-Life Behaviour Results for You & Your Pets.

Behavet is the remote Veterinary Behaviour practice founded by Dr. Tom Mitchell to demystify dog and cat behaviour and improve communication between pets and owners.

Behavet works with clients across the world to offer both one-to-one Behaviour improvement support as well as providing a referral service for a network of Veterinary practices.

Get in touch with the team

Or, send us an email to: hello@beha.vet, and let our experienced team know what your pet is struggling with

Alternatively, book a call with our experienced Client Success team and find out how you could get booked in with our Behaviourists for as little as £25 out-of-pocket.

Book a success call

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

612 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Targeted guidance, great support, & real progress.

Excellent!
I have been working with Dr. Anita for my 3 dogs who struggle with multi-dog and individual issues.

It has taken time and effort on my part and Dr. Anita's keen insight, skills, and support to effectively guide us each step of the way.

We are making steady progress with tough challenges, and I can't thank Dr. Anita enough for all she has done to help us.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Very easy to book an app and not long…

Very easy to book an app and not long to wait which is nice when you feel you are struggling with something with your dog. The booking process was easy but the automated emails keep being sent out even after I had booked the app?! Poss glitch in the system!

2 October 2025
Rated 5 out of 5 stars

We were delighted with our first…

We were delighted with our first consultation with Dr Hannah. She listened very carefully to our description of Luna and the concerns we had with her behaviour. She then provided helpful suggestions about how to manage her behaviour.

2 October 2025
Rated 5 out of 5 stars

2 sessions in and the changes have been immense!

I wanted to wait a bit to see how things were going before leaving a review and now feel happy in doing so. I have owned several dogs previously and thought I knew what I was doing but I have learned so much.
We have just had our second session with Dr Bridget and I am so pleased to say that in just 1 month the changes with Ollie have been huge.
I did have reservations on how well an online behaviourist session could work but its been insane.
A month ago I was having so many problems with Ollie becoming overwhelmed and reacting to other dogs. He was a stressed out, unhappy dog and within a week of implementing some small changes recommended by Dr Bridget I saw the difference.

Now he is a calmer dog and happier dog we are enjoying walking again and he is able to make better decisions when he does meet dogs so he actually has friends! Because he is more relaxed, we are now able to work on some other training as he is not overwhelmed.

I am going to continue my sessions with Dr Bridget and I have already recommended Behavet to a few other people.

Thanks so much Dr Bridget - this was exactly what we needed!

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful

We had a wonderful experience with Dr. Victoria. She took the time to really listen to our concerns and provided thoughtful, personalised advice that made us feel heard and supported. Her compassionate and professional approach gave us confidence, and we’re very grateful for her guidance.

27 September 2025
Rated 5 out of 5 stars

Very helpful and understanding

Very helpful and understanding. Made sense of my dogs issues. Lots of good information and training suggestions. Only had one consultation so far but it has made me very hopeful that I can make changes that will help my little dog. Would recommend to anyone having problems with their dog.

24 September 2025
Rated 5 out of 5 stars

Excellent first consultation

Have been really pleased with my first consultation. They really listened about the problems I have with my dog and spent a long time asking questions about her behaviour so they could understand more than just the initial problem I contacted them about. The vet really helped explain what was going on and helped me understand how my dog thinks and have given me some simple steps to try and improve her behaviour. I felt really understood and not judged.

22 September 2025
Rated 1 out of 5 stars

At £400/hr sessions behavet's whole…

At £400/hr sessions behavet's whole business model is extracting the full amount of your insurance's annual limit for behavioural cover. Don't be fooled if you have lifetime cover the insurer will 100% claw this back from you - for us it led to a £600 increase in premium for the following year. This increase was confirmed to be due to these claims and we have no other claims last year. Their response is that claiming doesn't affect your premium - this is frankly not true unless you are with agria who are the only ones that don't do that. There are many behaviourists out there that will give you the exact same advice at a much lower price. The sessions are fairly basic.

20 September 2025
Unprompted review
Behavet logo

Reply from Behavet

Hi Olivia! Thank you for taking the time to leave a review.

I'm so sorry that you have had trouble with your insurer. Many of the insurers we work with guarantee not to increase premiums based on their clients claiming on their insurance policy, so I am sorry to hear that they appear to have increased your premium. It's certainly not the experience of our other clients who are insured with your insurer.

Behavet's clinicians are Veterinarian Behaviourists, which means that they hold Veterinary qualifications in addition to numerous postgraduate awards and qualifications in animal behaviour - PgCert, Masters Degrees and Diplomas to name a few. Amongst the specialist field of Veterinarian Behaviour, our services are accessible, being lower in price than many of our direct competitors.

If you would like me to give you a call to help explain this in more detail, please don't hesitate to let me know! I can be reached on our customer service email address: hello@beha.vet

Many thanks,
Madeleine

Rated 5 out of 5 stars

A brilliant service from all at…

A brilliant service from all at Behavet. The on line support is just so good with sound advice and help throughout. It has helped us no end in dealing with reactivity and how to help ease our dogs over full Bucket.
Thank you so much for all your help.

19 September 2025

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