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Review summary

Created with AI, based on recent reviews

Looking at 252 reviews, reviewers had a great experience with this company. Customers frequently express satisfaction with the ease of use and the substantial savings they accumulate through cashback, often describing it as Many appreciate the quick payout process and the variety of convenient payment methods available, including options that offer bonuses. People are particularly happy with the competitive rewards and the smooth functionality of the website and browser extension, making it a preferred choice over other similar services. However, some reviewers were not happy with issues related to cashback not being recorded or being reversed without clear explanations. A few other people also felt that the process for requesting specific payout amounts was unclear, and some experienced problems with account cancellations or difficulties in getting their cashback properly investigated.

What people talk about most

Payment

People report ambiguous experiences with payment, with many customers praising the fast and easy payout... See more

Website

Customers had ambiguous experiences with the website, with many praising its ease of use, smooth operation,... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy to use and navigate,... See more

Refund

Users describe ambiguous interactions with refund, with some customers reporting positive experiences, such... See more

Discount

Reviewers highlight positive aspects of discount, with many customers appreciating the extra cash gained for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love using BeFrugal most of the time, but here have been times when I know for a fact the shopping trip was activated and I made purchases and never got cash back. I would like an explanation as to... See more

Company replied

Rated 4 out of 5 stars

I've been using it for a few years now and for the most part-it's awesome. Doesn't take long at all to get your payout. I just figured out the points cash back part-Duh! Never did it before. I work 3r... See more

Rated 4 out of 5 stars

I thought it was skeptical at first because how long it took to get cash-back, but I was able to get it. Very trustworthy and reliable to claim cash back on many products and from many stores. It's 4-... See more

Rated 5 out of 5 stars

I gave 5 stars - because you are basically getting a cashback bonus for purchasing items you had already planned on buying. It's a no-brainer. This is on top of the rewards you might also get, depen... See more


Company details

  1. Cashback Provider
  2. Coupon Service

Written by the company

BeFrugal is a free Cash Back, coupon, and deal platform where you can earn up to 40% Cash Back at over 5,000 online stores. Getting started is simple: sign up for a free account, then use the BeFrugal website, mobile app, or highly-rated browser extension to find your favorite stores. From there, you’ll be redirected to the store’s site, where you can shop as usual. After you make a purchase, BeFrugal automatically tracks it, and Cash Back is added to your BeFrugal account, typically within a day. Once your Cash Back is ready, you can choose from multiple payout options like PayPal, direct deposit, Zelle, Venmo, check, Visa gift cards, or gift cards to stores like Amazon and Walmart. Plus, there’s no minimum payout, all gift card payouts receive an extra bonus, and you don’t have to wait for months between payouts. At BeFrugal, we’re committed to delivering the best Cash Back experience, with the highest Cash Back rates, a $10 welcome bonus, fast payouts, exclusive deals, and more. Learn more or join for free to claim your $10 bonus at www.befrugal.com.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Cashback from 2022 never investigated…

Cashback from 2022 never investigated properly for me. I lost over $50 cash back because of it. This type of company is supposed to look after it's customer's interests and it clearly did not
UPDATE: The company did the right thing and although all of my purchases (Hotel Stays) were not addressed, they did credit my account for one of the two stays. At this point is is more than I could have asked for after 4 years of waiting.

4 January 2026
Unprompted review
BeFrugal logo

Reply from BeFrugal

Hi Richard,

We’re sorry to hear about your experience and understand how disappointing it can be when expected Cash Back doesn’t credit as anticipated. When Cash Back is missing or under review, we rely on confirmation from the retailer, and in some cases, especially with older transactions, retailers are no longer able to investigate or provide validation after a certain time period.

Please know that we always advocate on behalf of our members, but we can only credit Cash Back that a retailer confirms and pays for. We regret that this wasn’t resolved to your satisfaction and appreciate you taking the time to share your feedback.

If you have any additional questions or would like us to review your account details again, please reach out to us directly at customercare@befrugal.com and someone from our Customer Care team would be happy to help.

— The BeFrugal Team

Rated 5 out of 5 stars

It works

It works. It is a easy process and the perks are awesome. I love the variety of items available. The deals are great.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Great App

Great App.
Automatically finds best coupons and accumulates cash back. Requesting payout is easy.

27 December 2025
Unprompted review
Rated 1 out of 5 stars

This is clearly a scam.

I don’t know how many of these positive reviews are real. This is clearly a scam. They canceled my account and cashback without any prior notice. When I contacted them by email, they only replied that I had “violated policy,” without giving any explanation at all. This is completely unacceptable and extremely suspicious.

26 December 2025
Unprompted review
BeFrugal logo

Reply from BeFrugal

Hi Edwin,

We’re sorry to hear about your experience and understand why this would feel frustrating. Account cancellations only occur when activity is identified that violates our Terms and Conditions or retailer requirements, and these decisions are not made lightly. For security and privacy reasons, we’re not able to share specific internal detection details publicly.

Please know that BeFrugal does not cancel accounts arbitrarily — these actions are taken solely to protect the integrity of our platform and ensure fairness for both members and retail partners.

If you believe this action was taken in error, you can contact our Customer Care team at customercare@befrugal.com where we can review the account directly and confirm whether reinstatement is possible.

— The BeFrugal Team

Rated 5 out of 5 stars

Using BeFrugal is like getting free…

Using BeFrugal is like getting free money. Well, it is actually getting free money. I just shop as usual, connect my trip with BeFrugal, and the payout adds up. It's magic. I don't do anything but shop and I get free money. It's amazing.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use, and easy to get your payout. BeFrugal always has the best cash back. I use them every time I order something.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Much better than MyPoints

Much better than MyPoints which had so many restrictions or required too much follow up on missing points making it too frustrating to bother with.

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with BeFrugal

Very happy with BeFrugal. Before any online purchase, I search for 'cashback' for that website and BeFrugal comes out on top almost every time. I have ordered via BeFrugal at least 20 times now, and they always deliver in the sense that I always get back the money that they promise. And payout is easy---I use Venmo. Just today, I requested a payout of $70.

11 December 2025
Unprompted review
Rated 4 out of 5 stars

I've been using it for a few years now…

I've been using it for a few years now and for the most part-it's awesome. Doesn't take long at all to get your payout. I just figured out the points cash back part-Duh! Never did it before. I work 3rd shift at 74, so almost always tired when ordering Wally. The only complaints I have are when activating it when checking out, it doesn't show orange in toolbar,but,when I check,it's recorded the trip-so all good. The other 1 is it doesn't hardly ever cover Amazon, on what I order there. But-over all-it's a useful and good app for free. Can't really complain at all.

11 December 2025
Unprompted review

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