Second year purchasing these for 14 little cousins. Always a hit & the photos are fantastic. Shipping always makes me a bit nervous as they are coming from China so order early. And tracking shipments... See more
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Review summary
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Reviews shaping this summary
Ordered some Christmas pajamas for my family. Super cute and super unique. While the pajamas were slightly pricey compared to other Christmas pajamas, still ordered them... in November, the day after... See more
Company replied
The designs were really cute, but for the price, the quality was not quite there. The baby outfit is beginning to unravel at the seams after just one wear. I found the sizing ran quite long. So we wer... See more
Company replied
⭐️⭐️⭐️⭐️⭐️ We absolutely love these pajamas! The shirt is great quality and feels well-made, while the bottoms are incredibly soft and comfortable. They fit perfectly and are so cozy to wear. Deliver... See more
Company replied
Company details
Written by the company
Designed with love, designed for newborns, kids, toddlers & family Members, Beepumpkin focuses on personalized tees, matching pajamas, hats, accessories, and more gifts for any family. Shop now to discover your family's new favorite wardrobe essentials and sentimental gifts that keep your bonds strong and memories alive.
Contact info
United States
- beepumpkin.com
3.8
Great
546 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great Product That was Easy to Order!
Ordering was quick and easy. The Star Wars design my family chose is adorable! The order arrived quickly, and each family members' PJ set fits perfectly. PLUS, the material that the set is made of is SO soft and comfortable!
18 October 2025
Unprompted review
Reply from Beepumpkin
Dear customer,
Thank you for your wonderful feedback!
I'm thrilled to hear that the ordering process was smooth and that you and your family are enjoying the adorable Star Wars design. It's great that the PJ sets fit perfectly and that you're pleased with the softness and comfort of the material.
If you have any more feedback or need assistance in the future, don't hesitate to reach out.
Enjoy your cozy new PJs!
Beepumkin Customer Service Team
Reply from Beepumpkin
Dear customer,
Thank you for your feedback!
I'm glad to hear that you're satisfied with the fabric quality and that the product matches the pictures. It's also great to know that you found the shopping experience easy.
If you have any other comments or need assistance, feel free to reach out. Happy shopping!
Beepumkin Customer Service Team
Super cute
Really cute shirts. Lots of options. The color green isn’t quite as expected, I was expecting more of a hunter/christmassy green. It’s much lighter. The quality is good. Shirts are thick and feel comparable to comfort colors. Sizing seems accurate.
5 November 2025
Unprompted review
Reply from Beepumpkin
Dear customer,
Thanks so much for your thoughtful feedback! 🖤 We’re glad you love the quality and fit — and we appreciate the note about the green shade. We’ll share that with our design team for future reference!
Warm regards,
Beepumkin Customer Service Team
Received a prompt reply from Anne.
Received a prompt reply from Anne.
3 November 2025
Unprompted review
Reply from Beepumpkin
Dear customer,
So glad Anne was able to help you quickly! 🖤 Thanks for letting us know — we appreciate your kind words!
Warm regards,😍
Beepumkin Customer Service Team
Ordering was easy
Ordering was easy. Excellent inventory-styles, colors. Pricing was fair in comparison to Kohls and Macy's.
1 November 2025
Unprompted review
Reply from Beepumpkin
Dear customer,
So glad you found ordering easy and loved our styles, colors, and fair pricing! 🖤 Thanks for the kind comparison — we truly appreciate it!
Warm regards,🥰
Beepumkin Customer Service Team
Easy ordering and fast delivery
Easy ordering and fast delivery
Sizes run big, men's XL is HUGE
Haven't washed them yet but fabric is soft and not too heavy
28 October 2025
Unprompted review
Reply from Beepumpkin
Dear customer,
Thanks for the feedback! 🖤 Glad you found ordering easy and delivery fast. Appreciate the note on sizing — we’ll keep that in mind. Hope you love the soft fabric even after washes!
Warm regards,(●'◡'●)
Beepumkin Customer Service Team
Overpriced, Cheaply Made and Deceitful
The way the items are advertised, it appears that you are purchasing matching pajamas or at least a long sleeve shirt $22.90. However, you only receive and overpriced T-shirt. This forces you to spend another $15-20 each, on pajama bottoms. I bought 16 “matching tops” for my large family. Now, I am forced to spend another $250-$300 on pajama bottoms. Most importantly, the t-shirts are not of good quality. Very disappointed!
12 October 2025
Unprompted review
Reply from Beepumpkin
Dear Customer ,
Thank you for sharing your feedback. We sincerely apologize for the issue you encountered.
We are very sorry that the way the product was displayed caused you to misunderstand the included items. The product description clearly states that only the top is included (excluding matching pants). We understand that you may not have noticed this immediately during the shopping process, and we deeply regret that you felt misled. Your feedback is very important to us, and we will improve the way product combinations and individual items are displayed to enhance clarity in the future.
Regarding the fabric, while many customers like the feel, we also realize that it may not meet everyone's expectations for the thickness of traditional "pajamas." Therefore, we recommend that customers carefully read the full product details before placing an order.
We value your honesty, and we sincerely apologize for failing to meet your expectations this time. Please send your order number to our customer service email: support@beepumpkin.com, and we will resolve the issue for you.
Warm regards,
Beepumkin Customer Service Team
Poor fabric choice
The purchase process was easy—but the material used is terrible. Cheap and thin—not at all what I want for winter pajamas.
17 October 2025
Unprompted review
Reply from Beepumpkin
Dear Customer ,
Thank you for your feedback. We sincerely apologize that the fabric did not meet your expectations.
We are very sorry to learn that you felt the fabric was too thin or felt cheap, especially for winter wear. Although the product description contains detailed information about the fabric composition, we understand that the texture and weight of the fabric are difficult to show through online pictures. We apologize that this product did not meet your needs.
We are always committed to improving our products to better meet customer expectations. Our customer service team has contacted you via email; please check and reply to us.
If you have any further questions or concerns, please feel free to contact us. We are happy to assist you.
Warm regards,
Beepumkin Customer Service Team
Nice sweaters
The sweaters are great and true to size. They are warm and although a little scratchy, they are still comfortable. The only complaint is they came smelling like cigarettes, but the smell washed out.
29 October 2025
Unprompted review
Reply from Beepumpkin
Dear Customer ,
Thank you so much for your thoughtful feedback.
We're delighted to hear that you're happy with the quality, warmth, and fit of the sweaters—and that they are true to size. We appreciate your honest note about the slight scratchiness; we aim for cozy comfort and value your perspective.
We sincerely apologize for the unpleasant cigarette smell upon arrival. This is certainly not our standard, and we deeply regret that it affected your experience. We’re investigating our packaging and handling processes to ensure this does not happen again.
We’re so glad the smell washed out and that you’re still enjoying the sweaters. Thank you for your understanding, your kind words, and for choosing our brand. We truly appreciate your support and look forward to serving you again.
Warm regards,
Beepumkin Customer Service Team
Customer service response
Response was quick and explained how to improve my order.
P.S. Correct thespelling of the word CHOOSE in your rating .
27 October 2025
Unprompted review
Reply from Beepumpkin
Dear customer,
Thank you so much for your kind feedback — we’re glad we could help and that you found our response clear and helpful! 🖤
And thank you for pointing out the spelling of "CHOOSE" — we truly appreciate you helping us improve!
We’re here whenever you’re ready for your next order.
Warm regards,🤗
Beepumkin Customer Service Team
Terrible customer service
Terrible customer service - they shipped my product than it got returned to them due to a postal strike which i do not understand why they would try shipping with a strike happening with that carrier. It took forever to refund me my money after I requested this numerous times, they kepted pushing it off. They kepted telling me they would check into it and after 1 1/2 weeks I finally got a refund by threatening to call my credit card company. You had my parcel but yet refused to honor a refund when it was returned. No one reads emails so constantly repeating myself. My 2nd package did get delivered, however because my first package was returned which I required, I did not need my 2nd package that only had 2 items where the first package had 7 of the items - and they wanted me to pay for shipping to return, told me I would not get my refund until it was returned to China even though their refund policy does not state this says refund within a week. I have ordered before and never again from them - so beware of their lack of customer service - their customer support completely sucks... and their refund policy is false how they advertise it Fast refund: We will refund your original payment method within a week. If there is nothing wrong with the package and to me there was lot wrong with missing 7 items you are responsible for the return all the way to china. They did offer me first 30% refund on my second package , then 50% refund which I accepted and kepted the two items we don’t need
18 October 2025
Unprompted review
Reply from Beepumpkin
Dear customer,
We’re truly sorry for the frustration and delays you experienced .
For your first order, we did refund for you before and for the second order, we did send to your address and you had gotten it before and we also refund for your second order without sending it back and we will do better.
Thank you for your honest feedback. We’re sorry we lost your trust, and we’ll work hard to improve.
Warm regards,
Beepumkin Customer Service Team
Satisfied Customer
The website was simple to navigate, the selection of items for which I was searching (matching family Christmas pajamas) was ample, and I love the feature of monogramming names on the PJs. Also, I got a 20% discount, which is nice. One question…the site says free shipping on orders over $100, but I was charged for shipping. Hmmm. Overall, love this site as a first time user.
26 October 2025
Unprompted review
Reply from Beepumpkin
Dear customer,
So glad you enjoyed the site, the selection, and the monogramming — perfect for family Christmas PJs! Thanks for the kind words as a first-time shopper.We’re sorry about the shipping fee — that shouldn’t have happened with your $100+ order. We’ll look into it right away and make it right.Thanks for letting us know, and welcome to Beepumkin ! We’re thrilled you’re here.
Warm regards,😗
Beepumkin Customer Service Team
The customer service at this company is…
The customer service at this company is exceptional. They took the time to read my previous review about my leggings and not only responded promptly but also went above and beyond by sending me a replacement item — completely unprompted. Their commitment to customer satisfaction truly impressed me, and I will definitely be a returning customer.
26 October 2025
Unprompted review
Reply from Beepumpkin
Dear customer,
Thank you so much for your kind words — they mean the world to us! 🖤 We’re so happy we could make things right, and truly appreciate your trust.
We’re thrilled to have you as a returning customer. See you soon!
Warm regards,🤗
Beepumkin Customer Service Team
Everything was pretty typical
Everything was pretty typical. The quality was ok. The biggest disappointment was in the larger sizes. The 3xl was very wide but also very short, which makes the fit awkward. The 2xl pants were a nice fit, but the 2xl shorts ran small. Given the prices I would hope for a better quality of clothes.
3 October 2025
Unprompted review
Reply from Beepumpkin
Dear customer,
Thank you for your honest feedback — we truly appreciate you sharing your experience.
We’re sorry to hear the fit wasn’t consistent, especially with the 3XL being shorter than expected and the 2XL shorts running small. We understand how important accurate sizing is, particularly in extended sizes, and we’ll be reviewing our cut and fit guidelines to ensure better proportioning moving forward.
We also hear your concern about quality relative to price — that’s something we’re continuously working to improve, and your input helps us do better.
Thank you for giving us your thoughts. Please reply us via: support@beepumpkin.com. We hope to earn back your confidence with future updates.
Warm regards,
Beepumkin Customer Service Team
Matching PJs
Matching PJs I purchase these every year for my grandkids - Beepumpkin had some of the best prices. My kids don't really like jammies, but thought since these with shorts it would be acceptable to them. T-shirts are nice, but shorts were expected to be flannel material - are more of a polyester fabric. For the purpose of purchase, they should be ok.
23 October 2025
Unprompted review
Reply from Beepumpkin
Dear Customer ,
We’re so happy to hear you’ve chosen Beepumpkin again this year for your grandkids’ matching PJs—thank you for your continued trust!
We appreciate your feedback about the shorts fabric. While they are made of a soft polyester blend (not flannel), we’re glad they still work well for your kids, especially with the shorter style. We’ll share your thoughts with our team as we continue improving our products.
Thank you for your kind words about the T-shirts and pricing—we’re honored to be part of your family tradition!
Warm regards,
Beepumkin Customer Service Team
Love the quality of the pajamas and…
Love the quality of the pajamas and they are adorable.
Love seeing my family match through the holidays!!!
23 October 2025
Unprompted review
Reply from Beepumpkin
Dear Customer ,
We’re absolutely thrilled to hear you love the quality and adorable design of the pajamas—and we love knowing your family is matching in style this holiday season!
Thank you so much for sharing your joy with us. It means the world to us that we can be part of your special moments.
Warmest wishes,
Beepumkin Customer Service Team
Perfect
Quick delivery, very cute, good quality fabric and the fact you can personalise it is great!
17 October 2025
Unprompted review
Reply from Beepumpkin
Dear Customer ,
We’re so happy you love the design, quality, and personalization! Thank you for your kind words and for choosing us—your support means a lot.
Warm regards,
Beepumkin Customer Service Team💕
The overall process was simple enough
The overall process was simple enough, but I would say that it was a bit confusing to select the different message on the shirts. People may not know you need to select “customize “ in order to place the number for their shirt saying. The shirts are very cute and the colors are true to what you see online.
15 October 2025
Unprompted review
Reply from Beepumpkin
Dear Customer,
Thank you for your feedback! We're glad you like the shirts and that the colors matched what you saw online. We appreciate your note about the customization step—we’ll look into ways to make that clearer. Thanks for letting us know!
Sincerely,
Beepumkin Customer Service Team
Reply from Beepumpkin
Dear Customer,
We’re so sorry to hear that your order hasn’t arrived. We understand how concerning this must be.
According to the tracking information, the package was marked as delivered. We recommend checking with your household members, neighbors, or local post office, as sometimes packages are left in unexpected places or held for pickup.
In the meantime, we’ve contacted the carrier to launch an investigation. We will keep you updated every step of the way and resolve this as quickly as possible—whether through a reshipment or refund, as appropriate.
We truly value your patience and trust. Please don’t hesitate to reply to this email with any additional details—we’re here to help.
Sincerely,
Beepumkin Customer Service Team
Absolutely love and adore the outfit!
Absolutely love and adore the outfit, perfect for any and all Halloween and fall events.
18 October 2025
Unprompted review
Reply from Beepumpkin
Dear Customer ,
We’re thrilled you absolutely love the outfit and that it’s perfect for all your Halloween and fall events!
Thank you for your support—we truly appreciate it!
Warm regards,
Beepumkin Customer Service Team💕
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