Easy ordering process, reasonable price. However I would prefer a better quality and more durable garment - button holes have loose threads, cheap buttons instead of snaps, material is rather thi... See more
Company replied
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Review summary
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Based on these reviews
Customer service ia good, delivery was fast and the item arrived in good condition. I ordered a gravel shirt. The design pattern is very nice but I agree with other reviews stating that some de... See more
Company replied
I purchased two shirts and 1 pair of socks. The craftsmanship of the long sleave gravel jersey was sub par. The back pocket has a misplaced stich where it caught the pocket incorrectly on t... See more
Company replied
4 star, it should be 5 star. The 1 star is bec. of the local delivery(pls review your Malaysia last mile delivery) the tracking language is not accurate, which I don't understand and can't fo... See more
Company replied
4.0
Great
176 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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The items took way to long to get me.
The items took way to long to get me. And when they finally arrived they are too small. I need size XL's not L's. I'm not paying for something that does not fit. Will not tolerate the runaround I am receiving right now. OR25393 is my order #.
18 April 2026
Unprompted review
Well made clothing with great styles
Well made clothing with great styles. Our items arrived timely and are very comfortable for cycling or just hanging out. Women's sizes run a little small, however, if you are large chested!
1 April 2026
Unprompted review
Reply from Orionride
Dear customer,
Thank you so much for your fantastic review 🥰 We’re over the moon to hear you love the quality, styles and timely delivery of our pieces, and that they’re perfect for cycling and everyday wear ✨ We really appreciate your helpful sizing tip for our larger-chested customers—this feedback is so valuable to us and other shoppers! Can’t wait to welcome you back for more great finds 🛍️
Best regards,
Orionride Customer Service Team
Correct sizing
Correct sizing. I was pleased to see that I had ordered the correct size - one never knows anymore. The top is adorable and fits well. The padded bike shorts were a good price compared to everyone else on the 'net. Shipping takes a little longer than expected. I believe the tops must be a print-when-ordered product, and they ship internationally.
13 April 2026
Unprompted review
Reply from Orionride
Dear customer,
Thank you so much! 😊
So glad the sizing was spot-on and you’re loving the top and bike shorts — and thanks for your patience with shipping! You’re absolutely right: our tops are made-to-order, which does add a little time, but ensures fresh quality for every international order.
Really appreciate your support! 🌍✨
Orionride Customer Service Team
Nice products, great customer support
Orionride has nicely made clothing, uniquely styled. Their customer service is excellent, a problem with one of my orders was quickly resolved by Anne with courtesy and efficiency.
10 April 2026
Unprompted review
Reply from Orionride
Dear customer,
Thank you so much! 😊
We’re thrilled you love the unique style and quality—and we’ll be sure to pass your kind words on to Anne! 💛👕✨
Orionride Customer Service Team
Made a order mistake
Made a order last night and didn't notice I had ordered 2 of the same shirt. Emailed customer service and they took care of the problem and issued a refund for the second shirt. Very impressed with the speed that this was taken care of. Thanks!
8 April 2026
Unprompted review
Reply from Orionride
Dear customer,
Thank you so much for your kind review!We’re really glad we could quickly help fix the duplicate order and process your refund smoothly.Your satisfaction means a lot to us, and we hope you love your shirt once it arrives! 😊
Orionride Customer Service Team
Just received my shirt here in New…
Just received my shirt here in New Zealand, fast delivery, sizing was spot on and material is nice and soft and light.
9 April 2026
Unprompted review
Reply from Orionride
Dear customer,
Awesome! 😊
So glad your shirt arrived quickly, fit perfectly, and feels soft & light—enjoy! 💛👕🇳🇿✨
Orionride Customer Service Team
Reply from Orionride
Dear customer,
That’s great to hear! 😊
Thanks for trusting us with your orders—so glad you’re happy with your shirts! 💛👕✨
Orionride Customer Service Team
Customer service at Orionride were great
Customer service at Orionride were super helpful in helping me tracking my package and getting it to me right away. Shirt came exactly as described, looks great on and the fit is perfect.
2 April 2026
Unprompted review
Reply from Orionride
Dear customer,
Thank you so much! 😊
So glad our team could help get your package to you quickly—and that the shirt fits perfectly and looks great! 💛👕
We really appreciate your kind words!
Orionride Customer Service Team
Quality Product, Fast Delivery, Excellent Service
Onionride products are top notch biking clothing that look and feel great. I was very impressed on how fast from order to delivery I got them, and Eric and the customer service team provide spot on updates along the way. Very good experience from start through follow up. Highly recommend them.
2 April 2026
Unprompted review
Reply from Orionride
Dear customer,
Thank you so much! 😊
We’re thrilled you love the quality, speed, and service—and we’ll be sure to pass your kind words on to Eric and the team!
Ride safe and thanks for the high-five! 🚴♂️💛✨
Orionride Customer Service Team
The Fabric Print Was The Only Good Thing.
I really liked the print on the shirt I bought. But that was the only thing.
The fabric is cheap, but stretchy. I guess I had a fantasy of it being marginally technical, but it is clammy feeling like lycra jerseys from the 80s. The cut is very poor for being in a riding position as the sleeves bunch up in the armpits. The finishing of the seams is sloppy. To top it off, it took forever to receive, long enough that I assumed it was being drop shipped (and based on other comments, it was). When I questioned where the shirt was nearly a month after ordering, they replied with a standard, "we got slammed with orders and are trying to catch up."
Like I said, I like the print, as does my wife. But that is it.
9 March 2026
Unprompted review
Reply from Orionride
Dear customer,
Thank you for your honest feedback—we truly appreciate you taking the time to share your experience.
We’re glad you love the design, but sincerely apologize that the fabric, fit, and finish didn’t meet expectations—especially for a riding-focused garment.
We’re actively reviewing our materials and patterns with cycling in mind, and your notes on sleeve bunching and seam quality will help us improve. We also recognize our communication during delays fell short, and we’re working to be more transparent.
Thanks again for holding us accountable. We hope to earn back your trust one day.
Orionride Customer Service Team
Amazing jersey
Amazing jersey. Really nice fit, material is great and the design is fantastic.
27 March 2026
Unprompted review
Reply from Orionride
Dear customer,
Thank you so much for your fantastic review! 🎉 We’re over the moon to hear you love the jersey—thrilled that the fit is perfect, the material is great and the design is fantastic for you! This feedback means the world to our team. We truly appreciate your support and hope to welcome you back for more amazing finds soon!
Orionride Customer Service Team
It's always nice to deal with one…
It's always nice to deal with one person and Wesley was super helpful. He gave me options for my inquiry and I even ended up purchasing more clothing because of his help.
19 March 2026
Unprompted review
Reply from Orionride
Dear Customer,
That’s wonderful—thank you! 😊
We’ll be sure to pass your praise on to Wesley; we’re so glad his help led to even more pieces you love! 💛
Orionride Customer Service Team
The thing that made my experience great…
The thing that made my experience great was Eric tracking my shipment and keeping me updated. It made all the difference.
19 March 2026
Unprompted review
Reply from Orionride
Dear customer,
Thank you so much for your fantastic review 😊 We’re absolutely thrilled to hear that Eric’s attentive support—tracking your shipment and keeping you updated every step of the way—made such a great difference for your shopping experience!
We’ll be sure to pass on your kind words to Eric, this will definitely make his day 🥳 Your support means a lot to us, and we can’t wait to welcome you back for another amazing shopping experience soon 🛒
Best regards,
Orionride Customer Service Team
Love my shirts
Love my shirts! I have four.
I’m 5’6 43” chest and I’m in an XL
Packs great and is easy wash and wear.
Can’t wait to try the Polo style.
6 January 2026
Unprompted review
Reply from Orionride
Dear Customer,
So glad you’re loving your shirts—and that XL fit! 😊
Can’t wait for you to try the Polo style too—thanks for being part of the crew! 💛
Orionride Customer Service Team
Customer Service Effective. Fabric Weight & Sizing Off.
Sizing was off as in my garment was larger than expected. I mountain bike, so I'm accustomed to loose fitting garments.
I found their customer service a bit cumbersome but ultimately effective. I liked that. Return policy is very far from Amazon's practice.
Their garments are made to order, ie they don't have a warehouse. Hong Kong, I think. So it takes a while to receive an order.
I don't care for the material, but their design and construction was as expected. The fabric was ok, but it is a heavier weight material than I'm accustomed to with Club Ride jerseys. Can't comment on durability. Based on my experience, once was enough.
1 January 2026
Unprompted review
Reply from Orionride
Dear Customer,
Thanks for your honest feedback—we appreciate you taking the time to share your experience. We’re glad the design and construction met expectations, and we’ll keep working to improve fit consistency and communication. and we sent email for you, hope to hear from you soon.
Safe rides! 🚵
Orionride Customer Service Team
Fun shirts
Fun shirts, fit well, need to be washed regularly. I get lots of great feedback about my fun shirts. Never had a problem with my orders.
14 March 2026
Unprompted review
Reply from Orionride
Dear Customer,
So glad you’re loving your shirts—and that they’re turning heads! Thanks for your continued support! 😊
Orionride Customer Service Team
I ordered a lovely yellow printed…
I ordered a lovely yellow printed sweater to my home in Dallas. Shipping was pretty quick, and the sweater got several compliments when i wore it...even though my kids say they hate it.
I was completely satisfied. Thanks, Orion!
1 February 2026
Unprompted review
Reply from Orionride
Dear Customer,
So glad you (and everyone except your kids! 😄) loved the sweater—thanks for the sweet note, Orion! 💛
Orionride Customer Service Team
Good delivery and customer service. Good overall quality but some details feel cheap.
Customer service ia good, delivery was fast and the item arrived in good condition. I ordered a gravel shirt.
The design pattern is very nice but I agree with other reviews stating that some details like the buttons, collar and stitching looks and feels cheap for the price the shirt was sold for.
The shirt is very comfortable though and the sizing is okay. I felt fresh after the ride. The fabric doesn’t feel too durable but time will tell.
14 March 2026
Unprompted review
Reply from Orionride
Dear Customer,
Thanks for your honest feedback! We’re glad you’re happy with the fit, comfort, and design—and we truly appreciate the note about the buttons, collar, and stitching. We’ll share this with our production team to keep improving quality. Ride safe and stay fresh! 🚴♂️💛
Orionride Customer Service Team
Prices reasonable but padding materiel…
Prices reasonable but Padding materiel in women shorts left something to be desired. I bit scratchy and bunched up when riding.
Upon reaching out i was sent a new pair of shorts that was more comfortable
4 February 2026
Unprompted review
Reply from Orionride
Dear Customer,
Thanks for your feedback—we’re sorry the padding in the women’s shorts didn’t meet your comfort expectations. We’ll share this with our product team to help improve future designs.and we sent email for you, hope to hear from you soon.
Ride safe! 🚴♀️
Orionride Customer Service Team
I ordered it because come by the…
I ordered it because come by the advertisement. And I liked the picture of the T-shirt. The T-shirt material is good quality and I have received it in good condition.
Thank you CiCi and the Guidingcross and Orionride team.
14 March 2026
Unprompted review
Reply from Orionride
Dear Customer,
So glad you love your tee—and thank you for the kind shoutout to CiCi and the team! 😊
Orionride Customer Service Team
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