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2.9
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Bought a fitting bracket in June which has still yet to be dispatched. Upon contacting them they state this is a problem with their courier but offer no updates on shipping. Very quick to take your money but very slow to give you what you’ve paid for. Very disappointing as I cannot use my BBQ without this bracket.
I have a Beefeater BBQ 1200 series with 5 burners.
We haven’t used it much at all but on the last May bank holiday we did. While we were eating we heard a massive bang and the glass in the lid had shattered.
I contacted Beefeater Europe to purchase a replacement part. They came back to me with “ we are out of stock for the rest of the year”. It’s only the beginning of the BBQ season so that means I can’t use it again!
I have tried lots of other BBQ shops and garden centres but no one has any.
Very disappointed with Beefeater. I bought that brand because I thought it was good. Next time I shan’t buy a lid with glass in it!
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