Second time ordering from bed universe. Thanks to Tom and Kez for their great work during delivery. We couldn't be happier with the 'Alfonso Linear wide panel' bed. We didn't write a review when my so... See more
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Company details
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here we provide fantastic beds with great prices.
Contact info
United Kingdom
- info@beduniverse.co.uk
- beduniverse.co.uk
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Replied to 5% of negative reviews
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Thank you very much Bed Universe for…
Thank you very much Bed Universe for delivering a beautiful bed for my son's room.
The bed is simply stunning! The workmanship I'd second to none and it fits beautifully. Would definitely order again.
Wrong item delivered & no resolution
I ordered a footstool & whilst there were delays with delivery i'm not going to complain about that. The problem i have is that what was delivered is not what was ordered. Only the material is correct, its the wrong size, wrong button pattern & very poor quality. I have contacted them via email, phone messages & facebook, i get no reply at all, despite these being the same communication methods i used when ordering.
The above details are fact to date - The 1 star is due to wrong item, very poor quality & total lack of communication.
I ordered the Colorado bed in Grey…
I ordered the Colorado bed in Grey Naples Velvet and it's stunning!
Easy and quick delivery. Won't hesitate ordering from here again.
Had my bed delivered today and it is…
Had my bed delivered today and it is STUNNING!!
extremely impressed with the quality and delivery times. Wouldn't hesitate buying from them again.
I would highly recommend bed universe
I would highly recommend bed universe, I ordered two beautiful beds and the quality and Serv was second to none! Fast delivery, very helpful delivery chaps and top quality product. Couldn't fault them one bit.
Love my new bed!
Love my new bed!! The whole process from start to finish was great. The delivery was done within a week! Which is absolutely phenomenal. Quality of my bed is amazing, I can safely say better than all the beds I have ever owned considering they were nearly double the price. Can't recommend the guys at Bed Universe enough.
DO NOT BUY FROM BED UNIVERSE!
DO NOT BUY FROM BED UNIVERSE!
Possibly THE worse company I have ever dealt with. I ordered a bed, it came but was of VERY poor quality. I emailed them to which they did respond advising their unsure as to HOW such a bed could have got past their quality control. Anyway I asked for them to collect which they were extremely reluctant to do, they have now collected me the bed and issued a refund minus £150. Apparently even though it is AGAINST consumer rights even if your bed is faulty they’ll still charge YOU for the collection of THEIR poor quality bed. They will not answer the phone to any of my calls, only email back telling me ‘it’s their policy’ to basically go against consumer rights. So now I am still £589 down with no bed. I am also pregnant and now sleeping on a mattress on the floor thanks to this disgusting poor excuse of a company. DO NOT BECOME THEIR NEXT VICTIM!
Would highly recommend this company who…
Would highly recommend this company who provided an excellent service from placing order to delivery. Bed is absolutely beautiful and comfy mattress too.
My new superking size ottoman is…
My new superking size ottoman is amazing. The delivery was fairly quick and we got it assembled ourselves in no time. Absolutely recommend Bed Universe.
Absolutely fantastic product
Absolutely fantastic product. Well made and supper happy with my purchase, would highly recommend.
Can quicker than expected
Can quicker than expected, plenty of storage underneath. Absolutely love it!! I would highly recommend this company.
Effecient prompt and friendly service
Effecient prompt and friendly service. Order delivered with no delay and the bed looks amazing. It was really easy to assemble too. Will recommend to everyone.
I can honestly say from start to finish…
I can honestly say from start to finish it has been a great experience and I would not hesitate to recommend Bed Universe. The swatches were sent out promptly and my emails responded to quickly. Delivery was much quicker than expected and the bed is everything I wanted and more!
Beautiful bed.
Beautiful bed.
Speedy delivery. Excellent customer service and updates. Highly recommend.
We now have got two beds from bed…
We now have got two beds from bed universe. Quality and service is second to none. Both beds are made to the highest standards and are excellent quality. Well made and looks and feels lxurious.
The delivery was done by lovely delivery men. Bed came well packed. Would definitely be recommending them to others.
Quite impressed with my ottoman bed
Quite impressed with my ottoman bed. Ordering was easy and communication was excellent. Delivery was on time and delivery men really helpful and friendly. Took approx an hour to assemble the bed.
The quality is fantastic and the bed looks wonderful.
The bedroom now looks cozy and we are really pleased with our purchase.
I bought two beds from them and am…
I bought two beds from them and am extremely happy. Brilliant quality and service. Really polite and helpful delivery men. Easy to build, what more can one ask for! 5 stars 👍👍
Really pleased with this bed
Really pleased with this bed, it was exactly what I was looking for. Communication was amazing answering all my emails really quickly.
Delivery wise it didn't take long to come and was easy to put together. The quality of the bed is really good and it seems strong and sturdy. I would definitely buy from this company again. Thanks alot for my gorgeous bed.
Excellent service!
Ordered a double bed for my daughter. The bed arrived within the delivery time slot. The quality of the bed and mattress is great. Very sturdy and nicely built. Looks lovely and more expensive than it is. Definitely a statement piece for any room.
The bed was great value for money and I would highly recommend them to others.
Durable and sturdy bed
Durable and sturdy bed!
I was skeptical about purchasing such a big piece of furniture online but I need not be. Quite impressed by the bed's quality and fabric. Fits my farmhouse themed bedroom perfectly. Recommended.
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