All the services were delivered on time. Transfers from BCN to hotel Occidental Barcelona 1929 was on time. The driver was courteous and helpful. The hotel is in the perfect location. Great customer... See more
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Bedsonline is the most powerful B2B booking engine for retail travel agents. With over 40 years of experience in the travel trade, we've curated an expansive portfolio of travel products, including 300k+ hotels, 18k+ experiences, and global transfer route coverage in more than 200 countries - giving you access to the perfect products, no matter your clients' needs.
Contact info
Carrier Drive 5422, 32819, Orlando, Spain
- bedsonline.com
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Hasn’t replied to negative reviews
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Overall
Overall, I am pleased with the user friendly platform of the software. I am pleased with the properties that delivered the amenities i requested for my clients, making their stay a delightful and memorable experience. However, there is a transfer service that extremely affected my clients with the driver delivering a negative customer service - asking my clients why arriving during an extremely busy city activities, dropped the luggage in the parking lot refusing to bring them to the correct site. Deeply disappointing.
The Portfolio is very easy to use and…
The Portfolio is very easy to use and the bookings are very perfect, non of my clients has ever complained about bad services offered at any cost.
IT IS EASY TO FIND WHAT WE ARE LOOKING…
IT IS EASY TO FIND WHAT WE ARE LOOKING FOR, THE PRICES ARE VERY COMPETITIVE AND THERE ARE A LOT OF HOTELS, AND TOURS TO OFFER.
Excellent Customer Services
Bedsonline always respond fast ; taking care of any concern in a very responsible way.
Customer services at their best.
Thank you BEDSONLINE
Vendor Warning
Vendor Warning
!!! Another Rant about Beds On Line !!!
May 1, 2026 | Stolen Commission
BOL Cheats Agents every chance they get.
Agent books clients on an A.I. package.
Client wants to reduce by 1 day as they
need to be home for personal reasons.
BOL, you cannot rebook as one of the
days are sold out.
Agent called support just to reduce
the package by one. BOL support,
we'll work on it.
Nothing for days
Nothing for days
Nothing for days
Agent calls Resort, no problem to
reduce by 1 day we just need BOL
to submit the request.
BOL finally responds that the
resort denied the change.
Agent explains she is on the
phone with the resort and BOL
has never requested the reduction.
What BOL lied to T/A's again?
BOL we'll get back to you....yeah right!
After many calls initiated by our
agent to BOL, never BOL to our office,
the reservation finally gets sorted out.
NOW, bol says we do not get our
commission! What? they said
we canceled the booking and
rebooked at a non-commissionable
rate. NOTHING BUT LIARS AT BOL!
That was never discussed or relayed
to our office by BOL.
Our rep, LL has just ignored my
questions on a different situation
like I would forget.
I sent pictures showing that the
vehicle I requested would not
hold 6 adults and luggage. Pics
supplied by passengers.
LL and BOL's response is always,
"Case Closed" with absolutely
no explanation, no support on
why it is closed. They just
close the case...........
I think they are looking ripe
for a class-action law suit
by the travel industry.
We are actively trying to avoid
them, but sometimes we are forced
to use them.
responsive to our request and resolved…
responsive to our request and resolved the issue successfully.
Super easy to search and book
Super easy to search and book. Works great for building customers trips.
EXCELLENT STAYS - HOLIDAY PACKAGING
The dynamic pricing and booking efficiency.
A & C Travel Services LLC loves Bedsonline
⭐️⭐️⭐️⭐️⭐️
Excellent Partner – Highly Recommended!
A & C Travel Services LLC has had a great experience working with Bedsonline. Their platform is user-friendly, offers competitive pricing, and provides a wide selection of hotels worldwide—making it easy for us to find the best options for our clients.
We especially appreciate the reliable booking process, strong customer support, and consistent availability. Bedsonline helps us deliver high-quality travel experiences while maintaining great value.
We look forward to continuing our partnership!
— A & C Travel Services LLC 🌍✈️
BEDS ONLINE IS VERY EASY TO BOOK HOTELS…
BEDS ONLINE IS VERY EASY TO BOOK HOTELS AND THE CUSTOMER SERVICE IS GREAT
Scammed
Very poor. Booked a partner deal via Booking.com. On arrival we were put in a different (inferior) hotel. Now we can’t resolve it. Booking.com won’t help as they say it’s down to Bedsoline, but we cannot contact them. Feel like we have been scammed!
User friendly platformI found what I wanted very quickly
I found what I wanted very quickly
Good experience
i'm beginning work with this server good prices and very simple using
Consistently the best rates
I consistently find the most competitive rates on this platform. As a Travel Professional, it’s essential for me to offer my clients excellent pricing without compromising on quality. I’m intentional about selecting hotels that meet my standards and align with the level of service I promise. My goal is always to provide my clients with the best options available in the market.
Easy to complete so far
Very prompt and to the point response
Love using their portal
Love using their portal. So easy for us Travel advisors.
Always Helpful
I love Bedsonline! They are my number one go to for hotels abroad. They have excellent customer service available by chat and I find that very convenient.
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