Avoid This Company at All Costs! If I could give zero stars, I would. I ordered a wardrobe from this company, and it arrived with multiple faults. I tried contacting customer service, but appa... See more
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I purchased the Milan sliding mirrored wardrobe in the large size and it was great really sturdy huge mirrors made the room look big I loved it so much I bought another one for another room! Great v... See more
Company replied
The wardrobes we purchased are nice! But when we looked at the mirrored doors after the driver checked for damage we noticed the sliding doors were bent due to moisture in the boxes! The doors still s... See more
Company replied
Bought a modern double mirror sliding wardrobe. The delivery came early which was great. Items were well packed and all in good order the delivery drivers checked the mirror doors with me to show me t... See more
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Company details
Written by the company
BedsClick - Delivering best quality furniture at your door step with unbeatable prices and delivery time!
Contact info
Balmoral Trading Estate, 115 River Road, IG11 0EG, London, United Kingdom
- 07418749993
- contact@Interwoodfurniture.co.uk
- bedsclick.co.uk
2.4
Poor
134 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Still waiting for my money.
Still waiting for my money.
Trying to contact the company each day, but they ignoring me.
12 January 2024
Unprompted review
Reply from bedsclick.co.uk
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.
Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.
Thank you for giving us the opportunity to make things right.
Best regards,
BedsClick
Would not buy again!
Wardrobe had lots of damaged, dirty parts, instruction Just useless.
Customer service solve problem with smashed mirrored door, but still waiting for my refund for the other parts. Claim was made before Christmas, money still not on the acc.
Need to remind about myself Again.
It is April and the company still ignoring me. No refund.
7 January 2024
Unprompted review
Reply from bedsclick.co.uk
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.
Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.
Thank you for giving us the opportunity to make things right.
Best regards,
BedsClick
Disgrace of a company
Disgrace of a company. Wrong parts and instructions. The wardrobe was different to what was advertised - to which i was told to customize it myself to match the wardrobe i actually wanted. I was also sent a YouTube video for a completely different wardrobe and told to follow the instructions in the video.
Customer service was rude and highly unprofessional - literally arguing with me. They didn't want to send a delivery company to collect the wardrobe and issue a refund instead they wanted to offer me a £30 refund...
I spoke to a "manager" that finally agreed to send out a company to collect the wardrobe but then said he didn't have time to send me a confirmation email because he had other things to do... till today that email never came.
After kicking a fuss they finally sent someone to my house to manually assemble and "customize" the wardrobe for me. The wardrobe quality is not good, and the although there was resolution in the end, it was an awful experience. I was only able to reach a resolution because i spoke to one person that seemed understanding and was very helpful. He arranged everything and seemed more professional than the "manager".
1 January 2024
Unprompted review
Reply from bedsclick.co.uk
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.
Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.
Thank you for giving us the opportunity to make things right.
Best regards,
BedsClick
Rubbish company!!
The wardrobe came with the instructions that did not match the parts, most of the numbers for the panels were missing, so it was a complete guessing game, more like a jigsaw! One of the handles was damaged but because it was assembled a week after the delivery we were told that the company policy is any damaged items need to be reported within 24 hours after receiving the item! How is this possible due to how long it actually took to assemble?? Will not be buying from this company again that is for sure
11 December 2023
Unprompted review
Reply from bedsclick.co.uk
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.
Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.
Thank you for giving us the opportunity to make things right.
Best regards,
BedsClick
Absolute joke of a company my son…
Absolute joke of a company my son purchased a sofa it came damaged as they use a company to deliver that doesn’t unpack the items they didn’t know it was damaged until they unpacked it. Now in an argument because the company are saying they will not replace as it has been sat on! What are you supposed to do? Sit on the floor until they arrange a replacement? The first offer was £30 it will cost far more than that to repair the damage. Next stop trading standards also checked them out on companies house which didn’t fill be with any confidence either nor did the warning on this page about reviews being removed. Genuinely avoid
25 December 2023
Unprompted review
Reply from bedsclick.co.uk
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.
Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.
Thank you for giving us the opportunity to make things right.
Best regards,
BedsClick
Please be careful
I would give zero but you can’t. Absolutely appalling service. Still waiting for my sofa after a month. calls saying it will be delivery at 11.30 at night then 12.30 to then not be delivered cause they are going to a hotel🙈then they had a break down the next day. Just more excuses why our sofa is yet to be delivered.please be careful using this company. They always call off a different number too. The whole company is unprofessional and appears that something just isn’t right. I have had to go through my bank for a full refund I so angry and will be taking this matter further.
17 November 2023
Unprompted review
Reply from bedsclick.co.uk
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.
Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.
Thank you for giving us the opportunity to make things right.
Best regards,
BedsClick
Excellent
The company couldn’t have been more helpful from.customer service, to delivery.
The wardrobe is perfect, the doors slide smoothly and it has lots of storage.
I did have a joiner put it together for me, which he did in about 21/2 hours.
I definitely would recommend this item and my joiner is going to buy one!!
23 November 2023
Unprompted review
Reply from bedsclick.co.uk
Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your purchase and that our furniture has met your expectations. Your positive feedback means a lot to us and motivates our team to continue delivering high-quality products and excellent service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Best regards,
BedsClick
i bought a settee which was a 2/3…
i bought a settee which was a 2/3 seater great price plus got 10% off really comfortable only thing was i didnt get a email saying what date it would come had some missed calls called them back and said my settee would be with me in a hour 🤦🤦 so had to quickly get the old one out other then that great service and the guys who delivered were very helpful to 🙂
6 December 2023
Unprompted review
Reply from bedsclick.co.uk
Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your purchase and that our furniture has met your expectations. Your positive feedback means a lot to us and motivates our team to continue delivering high-quality products and excellent service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Best regards,
BedsClick
I have ordered bedside mirrored…
I have ordered bedside mirrored cabinet. Delivery was on time but it came broken so I emailed beds click back with pictures and they offered me replacement or refund, so I had my refund back with in few days. They were quick to answer any emails. As I have never used them before and was worried that if I will be able to get it sorted or not. But they were brilliant. Thanks beds click team for all your support.
14 November 2023
Unprompted review
Reply from bedsclick.co.uk
Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your purchase and that our furniture has met your expectations. Your positive feedback means a lot to us and motivates our team to continue delivering high-quality products and excellent service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Best regards,
BedsClick
Not recommended!
Not recommended!! Defects found on product but they refuse to replace or refund.
20 November 2023
Unprompted review
Reply from bedsclick.co.uk
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.
Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.
Thank you for giving us the opportunity to make things right.
Best regards,
BedsClick
Fantastic set of mirrored, sliding door wardrobes
Fantastic set of mirrored, sliding door, wardrobes. Great communication and efficient delivery. Will definitely be ordering from here again.
25 October 2023
Unprompted review
Reply from bedsclick.co.uk
Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your purchase and that our furniture has met your expectations. Your positive feedback means a lot to us and motivates our team to continue delivering high-quality products and excellent service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Best regards,
BedsClick
Do not use this company!!!!!!
Do not use this company!! Unless you want to spend your money, wait over a month for a delivery that is promised within 10 days. You may also wish to avoid multiple delivery appointments- including promises to deliver at 10pm at night. Some delivery drivers who were contracted in are total liars, telling the vendor that the item had been delivered or worse....the delivery driver confirming a 9pm delivery, not showing up and then stating that the item wasn't even in their van. The company use multiple mobile numbers to contact you but do not publish any customer service number. Total incompetence and I feel scammed. If there was a minus rating they would be getting one. Use this company at your cost and peril!!!!
11 October 2023
Unprompted review
Reply from bedsclick.co.uk
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.
Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.
Thank you for giving us the opportunity to make things right.
Best regards,
BedsClick
It was a complete nightmare putting this wardrobe together!
As with other reviews I've seen, I received a wardrobe with instructions that didn't match the items and also with parts missing. I contacted the company and also opened a case via PayPal and eventually the missing parts were sent. The instruction manual is ridiculous and doesn't show you how to put the wardrobe together properly. One of the staff contacted me via WhatsApp and I had to message him everytime I needed to check what part went with what as the instructions were so bad. After 4 weeks of having the wardrobe and not being able to fully assemble it due to all these issues, I now have it up. It looks nice and does the job but like other reviews, there are marks on it that I can't remove and the stickers to show the part numbers can't come off properly so you can see them on parts of the wardrobe. Anyone with half a brain would have at least put them on the side of the item that wouldn't be seen but even so, they should be removable. I wouldn't recommend anyone buy this wardrobe as it's not worth the hassle
25 October 2023
Unprompted review
Reply from bedsclick.co.uk
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we take all customer concerns seriously.
Please reach out to our customer service team at contact@bedsclick.co.uk so we can address your issues and find a resolution. We strive to improve our products and services continuously, and your feedback helps us achieve that.
Thank you for giving us the opportunity to make things right.
Best regards,
BedsClick
Barry chep wardrobe on net come fast and simple east to build
Come fast no mark on it easily to build
12 October 2023
Unprompted review
Reply from bedsclick.co.uk
Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your purchase and that our furniture has met your expectations. Your positive feedback means a lot to us and motivates our team to continue delivering high-quality products and excellent service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Best regards,
BedsClick
Good quality product in reasonable…
Good quality product in reasonable price,although delivery is bit late but worth wating. I will recommend this product.
7 October 2023
Unprompted review
Reply from bedsclick.co.uk
Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your purchase and that our furniture has met your expectations. Your positive feedback means a lot to us and motivates our team to continue delivering high-quality products and excellent service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Best regards,
BedsClick
Liked the product ...
Liked the product .... delivery had to say would cancel if not delivered on time .but after I said that.. it was delivered
1 October 2023
Unprompted review
Reply from bedsclick.co.uk
Thank you for taking the time to share your feedback. We appreciate your honest review and are glad to hear that there were aspects of your experience that you were satisfied with. However, we also understand that there may be areas for improvement.
We value your input and would love to hear more about how we can enhance our products and services. Please feel free to reach out to our customer service team at contact@bedsclick.co.uk with any specific suggestions or concerns you may have.
Your feedback is crucial in helping us provide a better experience for all our customers. We hope to have the opportunity to serve you again in the future and exceed your expectations.
Best regards,
BedsClick
We brought a 3/2 seater sofas arrived…
We brought a 3/2 seater sofas arrived on time the delivery drivers were amazing nothing was to much for them bringing the sofas up a flight of stairs, all with a smile on there faces. WELL DONE BEDSCLICK.
17 October 2023
Unprompted review
Reply from bedsclick.co.uk
Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your purchase and that our furniture has met your expectations. Your positive feedback means a lot to us and motivates our team to continue delivering high-quality products and excellent service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Best regards,
BedsClick
Very good service I recommend this…
Very good service I recommend this company was happy with my purchase very understanding and useful
11 October 2023
Unprompted review
Reply from bedsclick.co.uk
Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your purchase and that our furniture has met your expectations. Your positive feedback means a lot to us and motivates our team to continue delivering high-quality products and excellent service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Best regards,
BedsClick
Divan bed I bought in plush velvet is…
Divan bed I bought in plush velvet is amazing and colour is eye catching.
24 September 2023
Unprompted review
Just bought another items which was…
Just bought another items which was sliding wardrobe . It took sometime to get it assembled but it was worth it . Sliding system is really good .
28 September 2023
Unprompted review
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