I received an email advising that my order had been delivered by Canada Post however, I did not receive it. I contacted Beauty Wellness and the customer support worker, Alex, was quick to respond and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
BeautyWellness.ca offers leading brands in beauty & wellness products, at competitive prices, to customers across Canada. We strive to make our eCommerce business stand apart by delivering exceptional customer service. We aim to treat all customers, as we wish to be treated. We have about 2,000 products that range from cutting edge grooming tools and hair care products to spa day gifts and smart snacks.
77294 Courney Park, L5T 2P4, Mississauga, Canada
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy checkout and super fast shipping. Very well packaged and arrived safely. Thank you! A+++

Reply from BeautyWellness.ca Inc.
The whole process of ordering from them went smoothly, Fully trustworthy , recommended and have genuine products, Thank you alex

Reply from BeautyWellness.ca Inc.
Easy to navigate website. Order arrived quickly, exactly what I wanted. Thank you

Reply from BeautyWellness.ca Inc.
fast shipping and these people are so nice i first placed an order and got clippers and unfortunately my package was missing which wasn’t their fault and i let them know right away and they sent me a new one right away and made sure i was okay.

Reply from BeautyWellness.ca Inc.

Reply from BeautyWellness.ca Inc.
Great service and quality products. Attentive to Q&A and replies in a timely manner. I will be doing business again with BeautyWellness.ca

Reply from BeautyWellness.ca Inc.
I ordered Nioxin shampoo and conditioner from Beautywellness.ca The price was great, shipping was very reasonable, order tracking was available and my order arrived quickly. I will definitely use Beautywellness.ca again... Great experience.

Reply from BeautyWellness.ca Inc.
great products and delivery was very fast. I recommend a lot to everyone!

Reply from BeautyWellness.ca Inc.
I'm a professional hairstylist. Beauty Wellness is a fantastic company to work with. I ordered a pair of clippers and trimmers as well as 2 charging bases. They noticed in my order that the charging bases were for the old series of clippers so called me to let me know and removed them from my order, added a comb I forgot to add to my order and issued me a refund for the charging bases. They were awesome. My order arrived a day early as well which was a nice surprise. I will be using them again!

Reply from BeautyWellness.ca Inc.
Complete waste of time asked me to send id once it was sent i received a call basically asking a bunch of things about my personal life after all that hassle he said he will cancel the order due to something that happened last year i wont be shopping here ill go thru amazon regret sending my id to this company for all i know theyre the scammers trying to use my information WOULDNT RECOMMEND would give a 0/5 if i could still baffled how much clients time they wasted

Reply from BeautyWellness.ca Inc.
Good pricing. Fast delivery.
I am a little nonplussed at being coerced in to making an extra purchase to get free delivery.

Reply from BeautyWellness.ca Inc.
Price was better than Amazon, product arrived exactly as described.... will continue shopping in the future...

Reply from BeautyWellness.ca Inc.
I am thoroughly pleased with the variety of products and the user-friendly design of your online store. My orders included hair care products: AFFIRM (with valuable oils and ingredients) and VIBA (Italian-made organic hair dye), BCL body care cream (hand and foot care), and luxurious satin pillowcases in beautiful colors that preserve the silkiness of the facial skin.
Another crucial factor that stands out is your customer service and the respect shown towards your clients, a rarity these days. In my case, I had not considered the national holidays when placing my order, needing the products on a specific day. Despite the tight deadline, there was no obstacle too big for your team, and my order arrived precisely when needed, much to my delight. The delivery was carried out by Canada Post.
I extend my heartfelt thanks to your company and specifically to you, Alex, for ensuring a smooth transaction from start to finish. I'm grateful!

Reply from BeautyWellness.ca Inc.
My ordering and shipping experience was great. Got my items in no time.looked at the amount and size of the items.
It really great. Will use for quite sometime.
Used the Rosemary serum. It’s great.
Would love to order more stuff for my personal needs

Reply from BeautyWellness.ca Inc.
My order experience was perfect. No issues at all with what I ordered, nor issue with shipping time. Will order again without hesitation.

Reply from BeautyWellness.ca Inc.
Fast shipping, good prices and selection of what I was looking for. Pleased with my order.

Reply from BeautyWellness.ca Inc.
Item shipped fast, transaction was great. Happy with my purchase.

Reply from BeautyWellness.ca Inc.
Huge sale + added 15% off was excellent. Products shipped quickly & arrived intact.

Reply from BeautyWellness.ca Inc.
I put in the wrong address for my shipment and called when I realized - they called me right back and had it sorted out quickly. Great experience through to delivery and I love that it’s a Canadian small business.

Reply from BeautyWellness.ca Inc.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.