Another great order! Colleen I decided to try new products, and once again, my decision was a happy one. The Marine Flower eye cream is a delight for tired old eyes, and isn’t sticky or too thi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been ordering from the facial room for my entire family for over 15 years. The absolute best customer service that I have received from any store hands down. They listen, assess and offer amazi... See more
Relatively quick shipping . INCREDIBLE packaging and TONS of extra surprises inside Def shopping for all of my Eminence products right here from now on ! So much more efficient than the other “bouti... See more
I’ve not only received amazing facials from Alana, but I’ve also truly appreciated how she takes the time to explain each product she uses and why she chose it specifically for my skin. There was... See more
Company details
Written by the company
The Facial Room has been partnered with Eminence Organic Skin Care for over 22 years. We are Eminence Organics Canadian authorized online retailer. Our founder, Patricia Asmar is an internationally certified aesthetician with over 26 years of experience in the industry. Our aim is to exceed the expectations of our customers by providing exceptional service, skin care education and product selection advice. We pride ourselves in having the freshest products on the shelf guaranteed, and a worry-free shipping and return policy. We appreciate and value all of our customers and we know you will enjoy the shopping experience.
Contact info
1804 140 b st , V4A 6X8, Surrey, Canada
- 604-619-2656
- info@thefacialroom.ca
- thefacialroom.ca
4.9
Excellent
883 reviews
Hasn’t replied to negative reviews
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Best Skincare
I always order my product from you because I love how you give out generously all different samples to try other products we haven’t tried yet and fast delivery aswell
20 March 2026
I will forever give the facial room 5…
I will forever give the facial room 5 stars. It’s my favourite place ever and I tell everyone I know about it! Great experience, amazing staff, it’s just the best:)
21 March 2026
Always love shopping here excellent…
Always love shopping here excellent customer service and love all their displays and products
17 February 2026
Where Luxury Meets Purpose: Discover the Best in Women-Led Beauty
I love that Patricia is always seeking out exceptional products created by women and by brands that deserve more recognition. The line she introduced from Lebanon, Senteurs d'Orient, is absolutely divine.
Honestly, the hardest part is choosing which new treasure to add to my home collection—they’re all that wonderful. If you’re searching for elevated, thoughtfully curated personal care products, this is truly the best place to begin—and end—your search.
13 February 2026
Unprompted review
Excellent products and service
Excellent products and service, also a lovely location!!
21 January 2026
I am happy with the service
I am happy with the service I received and the friendly assistance I had when I needed to change my order.
21 January 2026
Always a dreamy experience!
20 December 2025
The Facial Room is my favorite place to…
The Facial Room is my favorite place to be pampered! I have been having facials with Patricia for many years, and my skin aleays feels great. Their product knowledge at the Facial Room is outstanding. I highly recommend the Facial Room
20 December 2025
Excellent business to deal with
Always great to deal with- prompt shipping, product exactly as advertised. I’ve ordered multiple times and never had any issues.
22 December 2025
I really appreciate the knowledgeable…
I really appreciate the knowledgeable people at the Facial Room. And, I have sampled or used most of the Emminence products. It is very difficult to choose one favourite as I love them all.
22 December 2025
Another great order!
Another great order!
Colleen
I decided to try new products, and once again, my decision was a happy one.
The Marine Flower eye cream is a delight for tired old eyes, and isn’t sticky or too thick, especially enjoyed using my jade eye roller when massaging it in.
The Marine Flower Moisturizer is also a beautiful velvety feel and soaks right in without any greasy residue.
More than I would normally spend, but now I know why.
I’m always happy when I order on the phone, no matter who I’m talking with, and getting the package is always a delight to open….. just like a Christmas gift.🎁
19 November 2025
Absolutely the best!
I have been ordering from the facial room for my entire family for over 15 years. The absolute best customer service that I have received from any store hands down. They listen, assess and offer amazing products for every skin type, so quickly too. Love the Facial Room!
18 November 2025
Facial room is always quick to ship and…
Facial room is always quick to ship and I have never had a problem that they didn’t resolve.
19 November 2025
So happy you are selling Actve Releaf, I wanted the balm but I settled for the stick.
So happy you are selling the product I wanted.
21 October 2025
Coming back again
Tried them out last week after I decided it's time to get a deep facial and exfoliate. Very accomodating staff and hands on care. I for sure would come back.
3 October 2025
Unprompted review
Very friendly
Very friendly, helpful and knowledgeable staff. Extraordinary supply of fantastic Eminence products. Plus other fantastic vegan products.
20 September 2025
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