Beauty Encounter Reviews 

216
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the wide selection of authentic beauty items, noting that orders arrive promptly and are securely packaged to prevent any damage. Shoppers also deeply appreciate the reasonable prices, seamless website navigation, and helpful tracking updates provided throughout the entire delivery process. Some reviewers were not happy with missing or incorrect items, mentioning specific issues like receiving the wrong quantity, missing orders entirely, or failing to get a response from support. Additionally, a few people experienced unexpected problems regarding product condition upon arrival, such as receiving old items or dirty bottles.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items arrive in perfect condition and as... See more

Delivery service

People report positive experiences with delivery service, consistently highlighting prompt and fast shipping... See more

Price

Consumers find price to be positive, highlighting unbeatable and excellent pricing compared to other online... See more

Order

Users describe positive satisfaction with the order process, noting that items are easy to find and ship out... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive intact and in perfect condition.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use site, products offered are reasonably priced. Pay options are good. Immediate email upon order placement and ongoing updates on delivery is very helpful. I recommend Beauty Encounter of... See more

Rated 5 out of 5 stars

This website was easy to work with. The price of the item I purchased was very close to the prices I saw on other websites for the same product. I used my credit card to purchase that product, and t... See more

Rated 5 out of 5 stars

Everything was packed well and securely. I also received two free samples as a gift. That was a very nice surprise. Thank you! I've been a customer of this site for years. It's a pity they offer fewe... See more

Rated 5 out of 5 stars

I was able to purchase a very hard to obtain product at a reasonable price. Shipping was prompt and arrived earlier than I anticipated. The items were new in original packaging


Company details

  1. Beauty & Well-being

Written by the company

At Beauty Encounter we are obsessed about beauty. We have the largest selection of authentic beauty essentials at affordable prices. Think of us as the world’s largest beauty counter with more than 8,000 fragrance, skincare, make up and hair care products available at your fingertips. We carry the big name brands and specialize in hard-to-find and niche brands. With more than 500 brands to shop from, you just might find a new beauty obsession today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

216 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(216)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No sample of fragrance with purchase

I should received a sample of fragrance with purchase
and I didn't . That's my 3-rd purchase with no sample included

15 April 2025
Beauty Encounter logo

Reply from Beauty Encounter

Thank you for your recent purchase!
We’re sorry that samples were not included with your order. To make it right, we’ve sent out a complimentary pack of samples today — we hope you enjoy them!

If there’s anything else we can do for you, feel free to reach out.

Warm regards,
Beauty Encounter

Rated 1 out of 5 stars

Unhappy

I returned for a $10.00 label fee. Smell lasted about 10 minutes. I went to Macy's and paid double but the fragrance lasts for hours.

10 April 2025
Rated 5 out of 5 stars

Great experience

The perfume arrived in a timely manner and great secure packaging. It smells great an authentic as I have been purchasing this perfume since the early 90’s mostly from Nordstrom at 3X the price. I did not know who beauty Encounter was until I saw this perfume at a great price. Definitely will order from this company again.

11 February 2025
Rated 5 out of 5 stars

Quick shipping

Product shipped very quickly. Quality of items were great as expected. Overall very pleased with the experience!

6 February 2025

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