Beards & Daisies Reviews 

12,272
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,360 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's customer service, describing it as amazing, helpful, and quick to resolve issues. Reviewers are also highly satisfied with the quality of the products, noting plants are beautiful, healthy, and often well-packaged upon arrival. Many people appreciate the speedy delivery and good communication regarding transit. However, some customers experienced problems with delivery, including items arriving damaged, delayed, or not being delivered as expected. A few other people also felt that product sizing was not as described, or received plants that were not in good condition or had issues with pots not fitting.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the healthy and beautiful... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently impressed by the quality of... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt delivery,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's promptness, friendliness,... See more

Order

People report ambiguous experiences with order, with some customers expressing satisfaction and stating they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. There was an issue at our end with the concierge at my daughter’s flat not accepting the delivery. Beards and Daisies customer service were amazing. Answered my email within 2 hours a... See more

Rated 5 out of 5 stars

This is the second time I’ve ordered from beards and daises now and on both occasions I’ve been impressed by the quality of the plants and different choices of vases. On my second order, one of my pla... See more

Rated 5 out of 5 stars

First time using this company and I’m very impressed. The cowboy cactus was exceptionally well packaged and not a grain of soil came out during transit. The item arrived on the correct day selected fo... See more

Rated 5 out of 5 stars

Found this company on the internet. I was looking for a large, artificial but realistic and good quality plant to enhance my new windowless downstairs bathroom. Beards and Daisies offered me the qual... See more

Company replied


Company details

  1. Garden Center
  2. Flower Delivery
  3. Living Room Furniture Store

Written by the company

Beautiful plants and flowers delivered to your door. View our stylishly curated range of plants, pots and accessories online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(12,272)

1,316 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great plants as described.

Great plants as described.
Good delivery, well packaged, almost too well packaged ha ha.

15 June 2026
Unprompted review
Beards & Daisies logo

Reply from Beards & Daisies

Hi Paul,

Thank you for your fantastic review.

We're delighted to hear that your plants arrived as described and that you were happy with the delivery. We always take great care when packaging our plants to ensure they arrive safely, so we're pleased to hear they reached you in great condition, even if the packaging took a little extra effort to get into!

We really appreciate your support and hope to welcome you back again soon.

Rated 5 out of 5 stars

Beautiful and exactly what I wanted…

Beautiful and exactly what I wanted thank you

15 June 2026
Unprompted review
Beards & Daisies logo

Reply from Beards & Daisies

Hi Nicola,

Thank you for your lovely review.

We're so pleased to hear that your plant was exactly what you were looking for and that you're happy with your purchase.

Thank you for choosing Beards & Daisies.

Rated 4 out of 5 stars

Plants look nothing like pictures

Plants look nothing like pictures, have broken branches and leaves, one of the boxes came with two slugs .. plants overall look extremely miserable.
I ordered from them once before a Benjamin tree that died soon after delivery the company did nothing but i thought well maybe I was just unlucky .. the company blamed it on too much/ not enough water, not enough sun etc etc (ie nonsense …).
Wont be buying from them again, I prefer to pay a little more but get good quality, pretty looking plants.

An update - customer service contacted me after this review and resolved the issue to my satisfaction so changed the rating to 4.

15 June 2026
Unprompted review
Beards & Daisies logo

Reply from Beards & Daisies

Hi Olimpia,

Thank you for providing the information so quickly.

We're sorry to hear about your experience and that the plants did not arrive as expected. We take feedback like this very seriously and would like the opportunity to investigate this further and put things right.

We have reached out to you privately to gather some additional details and work towards a resolution. We look forward to hearing from you and we can help to get this resolved as quickly as possible.

Rated 5 out of 5 stars

Really good website thats easy to…

Really good website thats easy to navigate, beautiful plants and pots. Packed well for delivery.

14 June 2026
Unprompted review
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Reply from Beards & Daisies

Hi Sarah,

Thank you for your lovely review.

We're so pleased to hear that you found our website easy to navigate and that you were happy with both the plants and pots you received.

It's also great to know that your order arrived well packed and in good condition. We really appreciate your feedback

Rated 1 out of 5 stars

Ordered a large house plant

Ordered a large house plant, paid for the tracked named day delivery and it wasn't even dispatched and obviously didn't arrive. Order status stuck on "confirmed, preparing items for delivery", its past my delivery date and couldn't get in contact because it is a weekend. The item ordered was for a present for my mother and it hasn't arrived in time to give it to her, which is why I paid for tracked named day delivery. Can't blame the delivery company for this as Beards and Daisies have not even dispatched the item.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

My fiddle leaf was not in good health…

My fiddle leaf was not in good health but Vanshika helped me and replaced the plant in alignment with the one year guarantee

Really good customer service

13 June 2026
Unprompted review
Beards & Daisies logo

Reply from Beards & Daisies

Hi there,

Thank you for taking the time to leave us a review.

We're sorry to hear that your Fiddle Leaf Fig was not in the best condition, but we're pleased that Vanshika was able to assist you.

We'll be sure to pass your kind comments on to Vanshika. Thank you for recognising her efforts and our customer service team.

We hope you're enjoying your replacement plant and look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

Good quality plants

Good quality plants received in strong packaging and timely

6 June 2026
Unprompted review
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Reply from Beards & Daisies

Hi Sue,

Thank you for your lovely review

We're so pleased to hear that you were happy with the quality of your plants, and that they arrived safely and on time.

We really appreciate your support and hope to welcome you back again soon.

Rated 5 out of 5 stars

Repeat customer, always happy with plants & service

I am a repeat customer, and the quality of the plants and customer service have always been outstanding.
When an issue arose with my most recent order, the customer service team communicated quickly and clearly, giving me a variety of options to resolve the matter to my satisfaction. Five stars.

12 June 2026
Unprompted review
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Reply from Beards & Daisies

Hi Katharina,

Thank you for your continued support and for taking the time to leave such a wonderful review

We're delighted to hear that you've consistently been happy with both the quality of our plants and the service you've received. While we're sorry that an issue arose with your most recent order, we're pleased that our customer service team was able to communicate clearly and provide a resolution that worked for you.

Your kind words mean a great deal to us.

Rated 5 out of 5 stars

We had a super experience and we will…

We had a super experience and we will definitely buy more plants from your company. The website is very easy to navigate and once you have paid, you still have the option to add more items to your basket. Delivery was fast and the response to queries was answered very quickly.
There was a tiny issue with two plants, due to the way they were stored in the DPD van, I believe. Beards and Daisies were more than accommodating and sorted this out instantly. I’m truly amazed at the excellent service received. In this day and age unheard of. I’m so pleased and wish you the best success with your business. We will be back for more plants, soon. Thank you. Much appreciated.

29 May 2026
Unprompted review
Beards & Daisies logo

Reply from Beards & Daisies

Thanks for taking the time to leave such a wonderful review.

We're happy to hear that you had such a positive experience with us, from finding our website easy to use through to receiving your order quickly.

We're also pleased that our customer care team was able to resolve the issue with your plants promptly and to your satisfaction. Providing excellent service is something we care deeply about.

Your kind words and support mean a great deal to us. We truly appreciate your recommendation and look forward to welcoming you back for more plants very soon.

Rated 5 out of 5 stars

Amazing!

I ordered a few things to be delivered for a birthday. The couriers had a bit of a mess up the first time and weren’t able to deliver but Beards & Daisies did everything to help when I sent them a stressed email! They sent out a new plant straight away and it arrived the next day! Communication with Ash was amazing, I can’t fault this company!
Would 100% recommend!

8 June 2026
Unprompted review
Beards & Daisies logo

Reply from Beards & Daisies

Thank you for your wonderful review. We're so pleased that we could help get everything sorted after the courier issues and ensure your birthday gift arrived as quickly as possible.

It's fantastic to hear that Ash was able to support you throughout the process and keep you updated along the way. We understand how stressful delivery delays can be, so we're delighted that we were able to turn the situation around and provide a positive experience.

Rated 5 out of 5 stars

Amazing company

Amazing company. Placed an order for the first time for some gorgeous olive trees and terracotta pots. Delivery was super quick and plants were just beautiful, packaged well. Unfortunately, one of the pot saucers was smashed in the box. Sent an email to the company…a new saucer with a free pot arrived within 2 days. Amazing customer service! Well done. Will be using again.

8 June 2026
Unprompted review
Beards & Daisies logo

Reply from Beards & Daisies

Thank you for your lovely review. We're so pleased to hear your olive trees and pots arrived quickly and that you were happy with them.

We're sorry one of the saucers arrived damaged, but we're glad our team could resolve this quickly for you. We really appreciate your kind words and look forward to welcoming you back soon.

Rated 5 out of 5 stars

Amazing Service

In an age of everyone is for themselves and heartless corporations, these folks were a breath of fresh air. Had a problem with one of the plants (others great) which to be fair may have been down to a mistake I made. Emailed them, they got back same day and arranged a replacement plant that arrived the next day! Vanshika super polite and helpful. THIS is how you do business. Just don't get too big and stop caring, BeardsAndDaisies. 👍

12 June 2026
Unprompted review
Beards & Daisies logo

Reply from Beards & Daisies

Thank you for such a wonderful review. We're delighted to hear that our team was able to help resolve the issue quickly and get a replacement plant to you the very next day.

We'll be sure to pass your kind words on to Vanshika. Providing friendly, personal service is incredibly important to us, so your feedback means a lot.

Thank you for your support, and we hope to welcome you back again soon

Rated 5 out of 5 stars

Happy with my experience

Happy with my experience. They weren’t happy with the quality of the plants I wanted (before they were sent out), so offered refund or if I wanted to pick an alternative. I picked an alternative that was slightly more expensive, but they didn’t charge me any additional money for them. They arrived today and I am very happy with them. Well packaged and healthy. Would use again.

12 June 2026
Unprompted review
Beards & Daisies logo

Reply from Beards & Daisies

Hi Kay,

Thank you so much for your lovely review.

We're so happy that our team was able to offer a suitable alternative and that you're happy with the plants you received. We always want to ensure every order meets our quality standards, so we're pleased we could find a solution that worked for you. It's wonderful to hear that your plants arrived healthy and well packaged.

Thank you for choosing us.

Rated 5 out of 5 stars

Quality Artificial Eucalyptus Tree

Found this company on the internet. I was looking for a large, artificial but realistic and good quality plant to enhance my new windowless downstairs bathroom. Beards and Daisies offered me the quality option with their new Eucalyptus plant. It’s fabulous, love the coloured stem and the subtle texture on the soft green leaves. It will look fabulous once in situ. It was an investment and we are really pleased we took the plunge and ordered it. Speedy delivery and great communication on its transit. Would certainly consider this company again for any synthetic companion plants if needed.

7 June 2026
Unprompted review
Beards & Daisies logo

Reply from Beards & Daisies

Thank you for such a wonderful review

We're thrilled to hear that our Artificial Eucalyptus Tree was exactly what you were looking for and that it's found the perfect home in your new bathroom.

Thank you for choosing Beards & Daisies.

Rated 5 out of 5 stars

Excellent all round

Made a few orders now from here and been very impressed with both the speed of delivery and quality of plants.
Excellent value for money and will use from now on.Many thanks to the B&D team!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service.I ordered a set…

Great customer service.I ordered a set of three plants for an anniversary present they arrived on time and two were in perfect condition but the third hadn’t traveled so well.When I contacted Beards and Daisies they were extremely helpful and offered a replacement or partial refund. Cannot fault them

4 June 2026
Unprompted review
Beards & Daisies logo

Reply from Beards & Daisies

Hi Julie,

Thank you for your lovely review. +

We're delighted to hear that your anniversary gift arrived on time and that our team was able to help when one of the plants didn't travel quite as well as expected.

We always want our customers to receive their plants in perfect condition, so we're pleased we could find a suitable solution for you. Thank you for your kind words and support.

Rated 5 out of 5 stars

Very easy to order

Very easy to order - was very pleased with my selection - will definitely order again - a good choice of indoor and outdoor plants

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Such a healthy Kentia palm

I ordered a tall Kentia palm from Beards & Daisies. It arrived quickly, with excellent packaging. The palm was so healthy and in absolute perfect condition. I will buy all my plants from them from now on. Thank you B&D!

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Fair pricing and prompt delivery

Fair pricing and prompt delivery. Lovely choice of plants available! ☺️

3 June 2026
Unprompted review
Beards & Daisies logo

Reply from Beards & Daisies

Hi Kate,

Thank you for your lovely review. We're so pleased to hear that you were happy with our pricing, delivery, and range of plants.

We really appreciate your support and hope you enjoy your new plants. We look forward to welcoming you back again soon.

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