Amazing service. There was an issue at our end with the concierge at my daughter’s flat not accepting the delivery. Beards and Daisies customer service were amazing. Answered my email within 2 hours a... See more
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Beautiful plants and flowers delivered to your door. View our stylishly curated range of plants, pots and accessories online.
Contact info
7d Boyton Hall Farm, CM1 4LN, Chelmsford, United Kingdom
- hello@beardsanddaisies.co.uk
- beardsanddaisies.co.uk
No recent history of asking for reviews
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Replied to 71% of negative reviews
Typically replies within 1 week
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Great plants as described.
Great plants as described.
Good delivery, well packaged, almost too well packaged ha ha.

Reply from Beards & Daisies
Beautiful and exactly what I wanted…
Beautiful and exactly what I wanted thank you

Reply from Beards & Daisies
Plants look nothing like pictures
Plants look nothing like pictures, have broken branches and leaves, one of the boxes came with two slugs .. plants overall look extremely miserable.
I ordered from them once before a Benjamin tree that died soon after delivery the company did nothing but i thought well maybe I was just unlucky .. the company blamed it on too much/ not enough water, not enough sun etc etc (ie nonsense …).
Wont be buying from them again, I prefer to pay a little more but get good quality, pretty looking plants.
An update - customer service contacted me after this review and resolved the issue to my satisfaction so changed the rating to 4.

Reply from Beards & Daisies
Really good website thats easy to…
Really good website thats easy to navigate, beautiful plants and pots. Packed well for delivery.

Reply from Beards & Daisies
Ordered a large house plant
Ordered a large house plant, paid for the tracked named day delivery and it wasn't even dispatched and obviously didn't arrive. Order status stuck on "confirmed, preparing items for delivery", its past my delivery date and couldn't get in contact because it is a weekend. The item ordered was for a present for my mother and it hasn't arrived in time to give it to her, which is why I paid for tracked named day delivery. Can't blame the delivery company for this as Beards and Daisies have not even dispatched the item.
My fiddle leaf was not in good health…
My fiddle leaf was not in good health but Vanshika helped me and replaced the plant in alignment with the one year guarantee
Really good customer service

Reply from Beards & Daisies
Good quality plants
Good quality plants received in strong packaging and timely

Reply from Beards & Daisies
Repeat customer, always happy with plants & service
I am a repeat customer, and the quality of the plants and customer service have always been outstanding.
When an issue arose with my most recent order, the customer service team communicated quickly and clearly, giving me a variety of options to resolve the matter to my satisfaction. Five stars.

Reply from Beards & Daisies
We had a super experience and we will…
We had a super experience and we will definitely buy more plants from your company. The website is very easy to navigate and once you have paid, you still have the option to add more items to your basket. Delivery was fast and the response to queries was answered very quickly.
There was a tiny issue with two plants, due to the way they were stored in the DPD van, I believe. Beards and Daisies were more than accommodating and sorted this out instantly. I’m truly amazed at the excellent service received. In this day and age unheard of. I’m so pleased and wish you the best success with your business. We will be back for more plants, soon. Thank you. Much appreciated.

Reply from Beards & Daisies
Amazing!
I ordered a few things to be delivered for a birthday. The couriers had a bit of a mess up the first time and weren’t able to deliver but Beards & Daisies did everything to help when I sent them a stressed email! They sent out a new plant straight away and it arrived the next day! Communication with Ash was amazing, I can’t fault this company!
Would 100% recommend!

Reply from Beards & Daisies
Amazing company
Amazing company. Placed an order for the first time for some gorgeous olive trees and terracotta pots. Delivery was super quick and plants were just beautiful, packaged well. Unfortunately, one of the pot saucers was smashed in the box. Sent an email to the company…a new saucer with a free pot arrived within 2 days. Amazing customer service! Well done. Will be using again.

Reply from Beards & Daisies
Amazing Service
In an age of everyone is for themselves and heartless corporations, these folks were a breath of fresh air. Had a problem with one of the plants (others great) which to be fair may have been down to a mistake I made. Emailed them, they got back same day and arranged a replacement plant that arrived the next day! Vanshika super polite and helpful. THIS is how you do business. Just don't get too big and stop caring, BeardsAndDaisies. 👍

Reply from Beards & Daisies
Happy with my experience
Happy with my experience. They weren’t happy with the quality of the plants I wanted (before they were sent out), so offered refund or if I wanted to pick an alternative. I picked an alternative that was slightly more expensive, but they didn’t charge me any additional money for them. They arrived today and I am very happy with them. Well packaged and healthy. Would use again.

Reply from Beards & Daisies
Quality Artificial Eucalyptus Tree
Found this company on the internet. I was looking for a large, artificial but realistic and good quality plant to enhance my new windowless downstairs bathroom. Beards and Daisies offered me the quality option with their new Eucalyptus plant. It’s fabulous, love the coloured stem and the subtle texture on the soft green leaves. It will look fabulous once in situ. It was an investment and we are really pleased we took the plunge and ordered it. Speedy delivery and great communication on its transit. Would certainly consider this company again for any synthetic companion plants if needed.

Reply from Beards & Daisies
Excellent all round
Made a few orders now from here and been very impressed with both the speed of delivery and quality of plants.
Excellent value for money and will use from now on.Many thanks to the B&D team!
Beautiful plants just waiting to be…
Beautiful plants just waiting to be bedded in. Quality, packing and delivery just as good as with indoor plants. Very pleased
Great customer service.I ordered a set…
Great customer service.I ordered a set of three plants for an anniversary present they arrived on time and two were in perfect condition but the third hadn’t traveled so well.When I contacted Beards and Daisies they were extremely helpful and offered a replacement or partial refund. Cannot fault them

Reply from Beards & Daisies
Very easy to order
Very easy to order - was very pleased with my selection - will definitely order again - a good choice of indoor and outdoor plants
Such a healthy Kentia palm
I ordered a tall Kentia palm from Beards & Daisies. It arrived quickly, with excellent packaging. The palm was so healthy and in absolute perfect condition. I will buy all my plants from them from now on. Thank you B&D!
Fair pricing and prompt delivery
Fair pricing and prompt delivery. Lovely choice of plants available! ☺️

Reply from Beards & Daisies
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