Bear and Rose Reviews 

485
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautifully made products, noting their high quality and how they always match the descriptions and photos. Many people appreciate the great value of the items and are so satisfied that they place repeat orders. The delivery service is frequently highlighted for its promptness, efficiency, and careful packaging, often arriving ahead of schedule. The ordering process is described as easy and efficient, contributing to a smooth overall experience. However, some people experienced minor issues with their orders, such as a product not being painted or having numbers on it, though replacements were sent promptly when needed.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing delight with the... See more

Quality

Users describe positive interactions with quality, consistently praising the products as beautifully made and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the quick and... See more

Order

Clients share positive opinions on order, with many expressing delight and satisfaction with the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Products are beautifully made, have ordered a few times from Bear & Rose and have never been disappointed. Asked for a quick delivery as was disappointed from another company and they shipped ahead of... See more

Rated 5 out of 5 stars

Not only are the items I ordered absolutely gorgeous, they are great value and I am so happy with my purchase. So happy in fact that as soon as they arrived I placed another order for more! Custome... See more

Rated 5 out of 5 stars

I have bought from Bear and Rose 3 times now and l could not be happier, their service is so quick and have always received the goods within a couple of days. The products are of great quality and alw... See more

Rated 5 out of 5 stars

I honestly love Bear and Rose, I’ve used them for a 5 years now, getting nieces and nephews Christmas tree decorations. Now finally I get to get my own little boy some as well as other things. I cou... See more


Company details

  1. Decoration and Interior Design Store

Written by the company

Home and Lifestyle Decor. We make home decor, gifts and custom work for private and corporate clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

485 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

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4.9

All reviews

(485)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reindeer napkin rings

Fast delivery
Goos quality item
Everyone loved how cute the personalised reindeer napkin rings were.
Definitely would order from this company again

27 November 2023
Rated 5 out of 5 stars

Excellent

straightforward ordering process and prompt delivery. Will buy from Bear & Rose again.

27 November 2023
Rated 5 out of 5 stars

First class customer service!

There was a mix up with my order and somehow I got sent my order but in the wrong font, I contacted Bear and Rose, they got back to me within 24 hours and sorted the problem! A great company, I’ve used them many times for a number of gifts/ tags! Absolute first class customer service!

8 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent item - wooden scandi houses

Excellent item - wooden scandi houses look great with battery flickering votive candles behind. Great quality. Personalisation spot on. Fast despatch, well packaged and a great price. Great item, great customer experience from start to finish - very impressed.

27 November 2023
Rated 5 out of 5 stars

Got beautifully made little wooden…

Got beautifully made little wooden reindeer for glasses which are personalised. Loved everything about them. Delicate, perfect size and great personalisation as well as a little free gift. Would use business again in a heartbeat.

7 November 2023
Unprompted review
Rated 4 out of 5 stars

Great - but do order in good time

The product and post sales customer service is excellent. The only warning/advice I would give is on potentially lengthy turnaround times. Their website fairly states they need up to 7 days processing, with postage time on top.

Just due to where weekends dropped and the timing of my order, my product took 9 working days (and 13 total days) to arrive in my letterbox after placing an order - just make sure you order in good time!

2 November 2023

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