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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful craftsmanship of the products, noting that items are exactly as advertised and often exceed expectations. Many appreciate the excellent value and the careful packaging, which ensures products arrive in perfect condition. The delivery service is frequently highlighted for being prompt, quick, and reliable, with many customers receiving their orders faster than anticipated. People also find the ordering process to be easy and efficient, leading to a smooth overall experience. However, some customers experienced minor issues with their orders, such as a product not being painted as expected or having numbers on it. A few others noted that while the product itself was nice, its size appeared different in illustrations compared to the actual item. There was also an isolated incident where a delivery notification showed incorrect recipient details.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Customers consistently praise the products for being... See more

Quality

People report positive experiences with quality. Customers consistently praise the high standard of products,... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers consistently praise the promptness and speed... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Products are beautifully made, have ordered a few times from Bear & Rose and have never been disappointed. Asked for a quick delivery as was disappointed from another company and they shipped ahead of... See more

Rated 5 out of 5 stars

Not only are the items I ordered absolutely gorgeous, they are great value and I am so happy with my purchase. So happy in fact that as soon as they arrived I placed another order for more! Custome... See more

Rated 5 out of 5 stars

I have bought from Bear and Rose 3 times now and l could not be happier, their service is so quick and have always received the goods within a couple of days. The products are of great quality and alw... See more

Rated 5 out of 5 stars

I honestly love Bear and Rose, I’ve used them for a 5 years now, getting nieces and nephews Christmas tree decorations. Now finally I get to get my own little boy some as well as other things. I cou... See more


Company details

  1. Decoration and Interior Design Store

Written by the company

Home and Lifestyle Decor. We make home decor, gifts and custom work for private and corporate clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

480 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful

Beautiful, beautiful board… my second is starting school and I just had to get him this gorgeous board. I have such perfect pictures to look back on with this!!

30 March 2026
Rated 5 out of 5 stars

Wonderful company!

Ordered two personalised Easter egg bunnies. They are delightful and the speed of delivery was exceptional as always. I have ordered many times from Bear and Rose and have always been extremely pleased. Highly recommend.

30 March 2026
Rated 5 out of 5 stars

Exceptional service and craftmanship

Sarah went out of her way to create exactly what I wanted and it is all perfect! She made me 2 lovely coasters and a hanging disc to go into a floral wreath for a door, all beautifully engraved and for a very reasonable cost.

5 March 2026
Rated 5 out of 5 stars

Great product

Prompt service. Beautiful product. Bought the Christmas napkin rings previously so had to get the Easter ones now!

5 February 2026
Rated 3 out of 5 stars

It's ok...

The product itself is nice and it does look good, but the price is really what dragged this down to three stars. We paid £78 for a rainbow. £78! I get that you’ll probably never see the back, but it was a bit disappointing that it wasn’t painted and had numbers on it. The rainbow itself feels like pretty thin MDF, and honestly when I opened it I did have a moment of “why on earth did I just spend nearly £100 on this?”
We still put it up using a chunk of 3M tape (which, for £78, would’ve been nice if it was at least pre-cut instead of just ripped off their roll). Now it’s up and looks fine, but when friends asked how much it cost, I absolutely lied and said it was way cheaper — and even that price horrified them. No chance I was admitting I paid £78 for some MDF. That secret is going to the grave.

TL;DR: Nice enough product, but wildly overpriced for what is essentially MDF.

5 January 2026
Rated 5 out of 5 stars

Little things mean a lot

I bought some items specifically for Christmas and loved them so much, I have bought more for the table all year round now they have been put away.
The attention to detail is fantastic and I cannot thank them everyone for how much joy they have brought us all.

5 January 2026
Rated 5 out of 5 stars

Exceptional products and personal service, thank you 🙏

I have recently placed an order for 30 pocket hugs with Bear &Rose, these have been my go to since lockdown 2020, as I feel when people are down, a little pocket hug means a lot. I sent them to family, my dad always said he kept it in his wallet. I gave them out to my dementia patients relatives when we weren't able to comfort them with a physical warm hug 🤗
May 2024 my grandson Oliver was diagnosed with a medulloblastoma brain tumour and I have again found a wonderful way, when words aren't enough to comfort the patients, children, parents and nurses if Noah's Ark children's hospital in Wales with these lovely pocket hugs. I often leave them in little net gift bags on the benches around the duck pond in the hospital grounds.❤️🩵
These little pocket hugs can mean the world to an individual when their world seems to be on chaos, it helps to calm and helps them breath for just a moment when they hold it in their hands. I believe you need to know that this small thing that you make has made such a difference to so many peoples lives, giving comfort.
Bear & Rose have been amazing with every order perfectly made to a high standard and delivered promptly.
I would recommend them to anyone who wants a special something to give a special person 🥰
They have also made two little personalised Bravery buttons for both Oliver and his brother Tomos.
Thank you so much Bear & Rose 🥰

12 December 2025
Unprompted review
Rated 5 out of 5 stars

I honestly love Bear and Rose

I honestly love Bear and Rose, I’ve used them for a 5 years now, getting nieces and nephews Christmas tree decorations. Now finally I get to get my own little boy some as well as other things. I couldn’t recommend enough, it’s great products and great prices!

Never let down.

27 November 2025

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