Products are beautifully made, have ordered a few times from Bear & Rose and have never been disappointed. Asked for a quick delivery as was disappointed from another company and they shipped ahead of... See more
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Review summary
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I have bought from Bear and Rose 3 times now and l could not be happier, their service is so quick and have always received the goods within a couple of days. The products are of great quality and alw... See more
I honestly love Bear and Rose, I’ve used them for a 5 years now, getting nieces and nephews Christmas tree decorations. Now finally I get to get my own little boy some as well as other things. I cou... See more
Love the personalised gonks and table settings I have purchased from you over the last 12 months. With a new grandson this year, I was hoping I could add to the collection, and was over the moon when... See more
Company details
Written by the company
Home and Lifestyle Decor. We make home decor, gifts and custom work for private and corporate clients.
Contact info
Unit 52, Heyford Road, Pocklington Airfield Industrial Estate, YO42 1NR, York, United Kingdom
- 07931 641833
- info@bearandrose.co.uk
- bearandrose.co.uk
4.9
Excellent
485 reviews
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Excellent customer service
My lion wall light was beautiful, unfortunately it seemed to be faulty and wouldn’t light up the second time I had tried. I contacted BearandRose, they are sending me a new one out and have asked me to recycle the one I had been sent originally. I cannot wait to see it in my son’s newly decorated room. Overall, sturdy well made features and excellent customer service. Will definitely be returning, already telling so many people about this company! Thank you.
3 October 2024
Looks lovely above my fireplace
Excellent product but the double sided tape that’s included is awful, we used white tac in the end.
My fault entirely but we ordered silver metallic but looked too grey on our wall so we painted it, absolutely love it
26 September 2024
Cute little board
We had an issue with the items delivered and Sarah helped us with the matter. Very pleased with the items and the support. I honestly think it’s a little expensive for what you get, but it is personalised and you get great customer service.
27 August 2024
Fantastic customer service
Fantastic customer service, beautiful product, would definitely but from them again
6 September 2024
Unprompted review
Lovely set of stars looks amazing in my…
Lovely set of stars looks amazing in my sons nursery
29 July 2024
Perfect product
Perfect product, personalised perfectly, quick delivery. Very happy. Will definitely order from here again!
31 July 2024
Absolutely beautiful 🩷
30 July 2024
I have only recently been introduced to…
I have only recently been introduced to Bear and Rose and what a wonderful company it is. The products are beautiful and tasteful and the communication and customer service is superb. They went above and beyond to accommodate me. I would highly recommend this company and their products. I am looking forward to ordering more. Many thanks Bear and Rose
17 July 2024
Unprompted review
Update your product photos
As lovely as the make is, your photos need updating. Yes you have updated the item description, but left old product photos of when actual chalkboard was used and not acrylic. This is misleading and changing a product like this makes school photo’s with kids that are not neurotypical harder. Please be aware of what changes like this can do.
3 June 2024
Lovely product well made
Lovely product well made. Great comms and fast service. First time I’ve bought from here and will definitely again
30 May 2024
Must But first day at nursery plaque
Amazing quality. Fast quick service. Lovely customer service checking set out of item.
Would definitely buy again.
30 May 2024
Thank you
We wanted a lovely name tag for my little boy's ashes. Sadly he passed away after a brutal battle with a DIPG brain tumour.
The name tag was perfect, really inexpensive and arrived so quickly. Thank you Bear and Rose.
29 April 2024
Lovely purchase
Quick delivery, beautifully packaged parcel arrived and the item was just what I was after!
1 May 2024
Laziness
Imagine selling a product to stick to the wall and not even putting the sticking pads on it or even cutting them down to size, height of laziness! Will never use again
2 April 2024
Reply from Bear and Rose
Hi Ryan, Thank you for taking the time to write a review.
I'm sorry you were so offended by the mounting tape we provide with our products (as an unpaid for extra) was not pre-applied to the wall art. We choose not to do this as some customers prefer to apply these to the walls using other methods and so the tape on the reverse would be troublesome.
I can assure you as a small family business, that designs, makes every piece from scratch and packages each order with love and care, there is no laziness when it comes to our work. It is disappointing that you have seen an added extra (in us providing an option for mounting the items with) as a negative rather than a positive.
Kind regards, Sarah
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