Recently I needed to make a claim under my Critical Illness Policy. Beagle Street and my Claims Handler, Violeta, were absolutely fantastic. The whole claim from initial contact to final payment... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After the sudden death of my husband I called to see what I needed to do, an agent called Violeta answered and was amazing. She showed nothing but empathy and kindness, helped me fill in the claims f... See more
Company replied
When I was diagnosed with colon cancer I didn't even thought I have a critical illness cover paid for under my life insurance. Eventually after all the treatment I received I did find my policy with... See more
Company replied
We had the pleasure of dealing with Lisa Cowling in regard to a life insurance payout, she has been an absolute gem from start to finish. When they were unable to get hold of my husband via his outdat... See more
Company details
Written by the company
Beagle Street are a dedicated life insurance provider; our primary care is protecting you and your loved ones. We promise your premiums will never increase, regardless of age or changes to health. We’re here to help you through every step; whether that’s guiding you through the application process, helping you dot all the I’s and cross all the T’s, making changes to your policy details as life evolves or supporting those that matter most to you after you have gone. Whatever you need, you’ll only ever speak to us.
Protect your loved ones with Beagle Street
Written by the company
- Fixed monthly payments and cancel anytime
- At Beagle Street, we promise your premiums will never increase, regardless of age or changes to health, and you can cancel your policy whenever you like. This gives you the confidence to plan your finances and know you’ll have cover you can afford for the length of your policy.
- 99.8% of claims paid out
- In 2024, we paid out 99.8% of our protection claims, helping our customers when they need it most. Answer all questions honestly and accurately and you can be assured your loved ones will receive the pay out intended for them. Beagle Street is underwritten by Family Assurance Friendly Society Limited, who in 2024 paid out 99.8% of all protection claims.
- No policy fees if you ever need to update your details
- At Beagle Street, we're not like car or home insurance. If you need to make changes to your personal details, we can update them for no extra charge.
- Free simple Will writing service
- All our policy holders are eligible for a free simple Will through one of our regional partners. A simple Will acts as an instruction for what should happen to your belongings when you pass away; this could include your money, personal items and property.
- Early funeral payout included on all policies
- Anyone who makes a valid life insurance claim can receive up to £5,000 of the total claim with our early funeral payout. This means that your family won't be left alone to cover the costs of your funeral.
Contact info
16-17 West Street, BN1 2RL, Brighton, United Kingdom
- 0800 0480480
- enquiries@beaglestreet.com
- beaglestreet.com
4.5
Excellent
5K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great Customer Service
I recently wanted to change my policy with beagle street from decreasing cover to a set amount. Abdul called me back to help me finish my application. He was very helpful in explaining varying levels of cover to suit my needs. There was no hard sell and he found me the perfect cover for my circumstances. Great to deal with a company that trains their staff correctly in customer service. Thanks again Abdul for your help.
24 September 2024
Unprompted review
Reply from Beagle Street
Hi , thank you for your 5-star review. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are pleased to have achieved this with you. We look forward to your continued custom. Thanks, the Beagle Street Team.
Sami was very helpful on the phone
Sami was very helpful on the phone. Unfortunately our Internet application went funny and muddled up names, but Sami sorted it quickly and was very kind
23 September 2024
Unprompted review
Reply from Beagle Street
Hi , thank you for your 5-star review. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are pleased to have achieved this with you. We look forward to your continued custom. Thanks, the Beagle Street Team.
Reply from Beagle Street
Hi , thank you for your 5-star review. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are pleased to have achieved this with you. We look forward to your continued custom. Thanks, the Beagle Street Team.
Really helpful staff explaining…
Really helpful staff explaining everything clear to me so I can understand the policy and it's benefits, polite and took the time to find the best product for me, would have given 5 stars but the documents emailed to me were sent on a zip file that I cannot open.
14 September 2024
Reply from Beagle Street
Hi , Thank you for taking the time to share your experience of our service with others. We pride ourselves on providing and maintaining excellent levels of customer satisfaction and we really appreciate such positive feedback. Many thanks, the Beagle Street Team.
On commenting
17 September 2024
Reply from Beagle Street
Hi Issa,
Thank you for choosing us for your Life Insurance provider. We are glad that you are financially protecting your loved ones.
Many thanks, the Beagle Street Team.
Reply from Beagle Street
Hi Chris, thank you for sharing your thoughts on the excellent service you have received. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are so glad to have achieved this with you. Thanks, the Beagle Street Team.
It was helpful very easy to get the…
It was helpful very easy to get the life insurance for my family (my children)
15 September 2024
Reply from Beagle Street
Hi Clementine,
Many thanks for taking the time to share your feedback on the excellent service you have received recently. We are glad that our online journey was easy to follow and it was easy to set your policy up.
We look forward to your continued custom.
Thanks, the Beagle Street Team.
Marian was very informative
Marian was very informative, helpful and patient. Explained everything in great detail. Appreciate the help with my insurance. Thank you!
13 September 2024
Unprompted review
Reply from Beagle Street
Hi Vaida,
Thank you for sharing the excellent experience that you have received with our staff. Your comments are very important to us, and we will pass this feedback on to our Customer Operations team and of course Marian!
We are glad to hear that you found purchasing your policy with us an easy experience.
Many thanks, the Beagle Street Team.
Reply from Beagle Street
Hi , thank you for your review. We are pleased to hear that we have provided you with a policy that suits your requirements at a competitive price. Many thanks, the Beagle Street Team.
A few awkward questions and unnecessary…
A few awkward questions and unnecessary ones too. Good overall.
8 September 2024
Reply from Beagle Street
Hi , thank you for your review. We are pleased to hear that we have provided you with a policy that suits your requirements at a competitive price. Many thanks, the Beagle Street Team.
Do not try applying online
In trying to use this to get life insurance for myself and my partner, it put in her name for both of us despite us putting in both our names and gave no option to change it. After taking ages trying to sort that, it arbitrarily dropped critical illness cover and provided no reason, particularly when we have no ongoing illness or issues. Do not use online application for these people, it will just cause you pain
8 September 2024
Unprompted review
Reply from Beagle Street
Hi, Thank you for posting your review of our service. We would welcome the opportunity to talk with you further and to discuss the ways we can improve our service for the future. Please send an email to enquiries@beaglestreet.com with your contact details and a convenient time to call and we will be in touch shortly. Many thanks, the Beagle Street Team.
Violeta and Abdul have been great
Just got off the phone having had first Violeta then Abdul helping me through my queries. Had the best customer Service experience in some time. Clear, friendly communication, helpful manner and overall pleasant experience. I already had one cover, but wanted to change to a new, cheaper one with them and they helped me navigate through dates and set-up so I don't have overlaps in payments or periods uncovered. All very straight forward.
6 September 2024
Unprompted review
Reply from Beagle Street
Hi , thank you for taking the time to share your experience. We are pleased to hear that you found arranging your life insurance policy with us an easy process. Many thanks, the Beagle Street Team.
Reply from Beagle Street
Hi , thank you for taking the time to share your experience. We are pleased to hear that you found arranging your life insurance policy with us an easy process. Many thanks, the Beagle Street Team.
Reply from Beagle Street
Hi Stephen, thank you for taking the time to share your experience. We are pleased to hear that you found arranging your life insurance policy with us an easy process. Many thanks, the Beagle Street Team.
Marian Dysko was a pleasure to talk to
Marian Dysko was a pleasure to talk to. Process was very painless.
3 September 2024
Unprompted review
Reply from Beagle Street
Hi Danny, thank you for taking the time to share your experience. We are pleased to hear that you found arranging your life insurance policy with us an easy process. Many thanks, the Beagle Street Team.
Reply from Beagle Street
Hi Michael,
Thank you for your 5-star review. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are pleased to have achieved this with you.
We look forward to your continued custom.
Thanks, the Beagle Street Team.
Abdul was lovely and made the process…
Abdul was lovely and made the process very easy. I felt supported throughout the conversation. Having gone into the conversation not knowing what I wanted, Abdul was able to explain all my options clearly. Thank you
29 August 2024
Unprompted review
Reply from Beagle Street
Hi , Thank you for taking the time to write your 5 star review of our service. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and we really appreciate such positive feedback. Many Thanks, the Beagle Street Team.
Excellent service and prices.
29 August 2024
Reply from Beagle Street
Hi , Thank you for taking the time to write your 5 star review of our service. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and we really appreciate such positive feedback. Many Thanks, the Beagle Street Team.
Very good,Excellent and helpful customer service.
The customer service is helpful and excellent they give us all details and information about life insurance.
28 August 2024
Reply from Beagle Street
Hi,
Thank you for sharing the excellent experience that you have received with our staff. Your comments are very important to us, and we will pass this feedback on to our Customer Operations team.
Many thanks, the Beagle Street Team.
Violeta & Abdul. Excellent customer service
Violeta & Abdul were brilliant. They were both very efficient and helped me understand life Insurance and take out a new policy. Excellent customer service and very friendly
27 August 2024
Unprompted review
Reply from Beagle Street
Hi Rachel,
Thank you for your 5-star review. We pride ourselves on providing and maintaining exceptional levels of customer satisfaction and are pleased to have achieved this with you. We look forward to your continued custom.
Thanks, the Beagle Street Team.
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