BC.GAME 

I want to expose the massive scam orchestrated by BC GAME and the complete incompetence of their customer support. Since April, a monthly tournament with a $25,000 prize pool has been running on their official Esports Hub. It was labeled “April 2026 (Current).” I spent a ton of money on the game and placed in one of the prize spots. When the April deadline arrived, instead of paying out the prizes, the banner magically changed from “April 2026 (Current)” to “April -> May 2026,” and they secretly added 23 DAYS to the timer! This is a classic example of misleading advertising designed to make players spend even more money to protect their positions. But it gets even worse. I contacted support to ask why the deadline had been changed. The operators entered the link into their casino mirror verification tool; it obviously failed the check (since it’s an esports hub, not a slots mirror), and they told me that this promotion is a SCAM and has nothing to do with them. Their own support team doesn’t even know that they have an official CS2 Esports team (with s1mple, etc.) and a dedicated hub! Don’t trust them. They’ll change the dates when it’s time to pay out prizes, and their support team will manipulate you by calling their own official promotions “fakes.” The live chat is completely incompetent. 0/5 do not play on BC.GAME.

Total scam casino. Ive played here too many times and how can you call it random if it always happens the same way every single time?? You deposit. They let you win a little in the beginning. Then they drain 75% of your funds and then they let you hit and win all your money back on a fake decent win and then they go back to draining your account with dead spins. Its never changed or deviated from this routine every single time . Over 20 times I have played here
~ Now thats a scam

Deleted my account and will never play there agian

Very nice platform, excellent service and very professional

Bc game fraud fake website scammer website don't play this website all slots fixed system control all videos sent me social media pages pls friends don't play this website scammer website best scammer website don't play this website

plz help me bc game how can i convert euro to crypto currency plz tell me steps for withdrawal by cwallet and my available balance is in euro now plz help me

The company is really trying a lot 💯💯💯

No big winnings and that's it

Subject: Request for VIP Level Transfer Review (Old Account UID 4448577 → New Account UID 27691504)
Dear BC.Game Support Team,
I hope you are doing well.
I am writing to provide a complete summary of my case for your review.
I would like to mention that my previous Trustpilot-related account had some issues, which is why I am now contacting you from a new account. As per your previous guidance, I created a new account and completed full verification/KYC on it. I was also informed that after creating and verifying a new account, my VIP level could be transferred.
Old Account Details:
UID: 4448577
Username: Slowprocess
Status: This account has been locked and reviewed by both Recovery and Risk Control teams. It has been identified as high-risk due to security-related concerns, and it is not eligible for reinstatement. I understand this decision is final.
New Account Details:
UID: 27691504
Username: izankhan
Status: This account has been successfully verified, and KYC has been completed.
I kindly request you to proceed with the review for transferring my previous VIP Level 69 from my old account to this new verified account.
I understand that the old account cannot be reopened, and I am fully cooperating with the process by using this new verified account as advised.
Please review my case and guide me regarding the final decision or any further steps required from my side.
Thank you for your time and support.
Sincerely,

I promoted BC.Game and brought 600+ global members to the platform. Since I had not fully read the policies at that time, I also referred one or two family members. All of them were genuine users, and the 600+ global members I referred were also real users.

In Pakistan, many people often use the same internet (Wi-Fi) connection, so multiple users may naturally appear under the same IP address. However, this was labeled as “self-referrals,” which in my opinion is a misunderstanding.

On the day my account was closed, I had 5000+ TRX in my account. I have complete proof of this, which I have provided multiple times. However, for the past 1.5 years, I have only been receiving copy-paste responses and no practical solution has been provided.

I was clearly told by Telegram support:

> "You will not be provided with a practical solution, you will only receive copy-paste responses."

After this, the chat was deleted, which is against the principles of transparency.

A representative “Martin” incorrectly stated via email that there were no funds in my account. Later, it was said that my withdrawal amount was higher than my deposits, so I would not be given any funds. Is winning on the platform also considered a violation?

When I provided evidence against this, I was ignored and told:

> "You have sent too many emails, so your case will not be reviewed."

Similarly, on Twitter (X), I was assured twice that my case would be verified, but after 4 days it was said:

> "I do not have the authority."

This behavior is not only unprofessional but also misleading for users.

Furthermore, I was discouraged from raising my voice on Trustpilot. Telegram support said:

> "You will not be given a practical solution because you complained on Trustpilot."

This clearly indicates discriminatory behavior and possible retaliation.

I worked with this platform for four years and promoted it as an affiliate, but my affiliate earnings have also been stopped.

---

⚖️ My Position and Requests

I clearly request the following:

1. A prompt and practical solution to my case

2. The return of my 5000+ TRX funds

3. Full payment of my four years of affiliate earnings

4. An end to the copy-paste responses that have continued for the past 1.5 years

I request the responsible authorities of BC.Game to provide a practical resolution to my case. If my account cannot be restored, then at least all my deposit funds and affiliate earnings should be provided to me. Upon a fair resolution, I will stop writing reviews.

The Telegram representative clearly stated that your issue will never be resolved and you will only receive copy-paste responses.

UID(3649647)

Reliable Truely

I had a terrible experience where the platform essentially "swallowed" 0.7 SOL (approx. $43). I attempted to swap it for BC at 5:13 AM. The SOL was deducted from my wallet immediately, but the BC was never received.

The Failures:

Proof Ignored: I provided two screenshots clearly showing the SOL deduction but no matching incoming BC trade in my history. Support completely ignored this evidence.

Dishonest Support: After waiting for hours, the agent (Intan) tried to tell me I had "gambled" the SOL on classic dice. This is a total lie It felt like a deliberate attempt to blame me for their system's failure.

No Technical Evidence: Even after escalating to a "payment team," they simply replied with a canned message saying it was "successful" and mentioned a 1% fee. They refused to provide a transaction hash or any ledger proof of where the tokens went. Ticket ID for reference: 9971800.

Worst experience ever comparing to other casino. Worst RTP ever i see, always problems with withdrawal systems always in maintenance sometimes over 2 days, also if your email is not that same on platforms where you wanna withdraw then you need to change it because your withdrawal be canceled. About RTP on this platform that is so terrible over 700 eur deposited in this trash and don't make over even 300 eur. That's terrible casino i even played and not recommend for anyone.

…………

Very lovely game love it so much
IS WHAT I WOULD SAY IF I WAS DUMB
Never played tbh I see bad reviews probs a scam game tbh rug pull maybe idk how it even works

I ran into what appears to be a serious sportsbook error, and there is effectively no way to get it properly reviewed.

I have tried the support but it's only generic, scripted responses that do not address the actual issue.

What happened (all verifiable in transaction history):
1. Balance: $172.63
2. Bet A placed ($172)
3. Bet A settled as a win with payout of $335.40
4. Bet B placed ($336)
5. Bet A (correctly) changed to a loss
6. Rollback made of available balance ($0.03)
7. Bet B refunded ($336)
8. Remaining rollback applied ($335.36)

At this point everything is correct. I have $0.63 in my account, bet A is a loss, and bet B is a refund.

9. A small automatic bet ($0.63) appears in the transaction history under the same ID as Bet B (not a separate bet in betting history)
10. I make a deposit
11. Another rollback of $335.36 is applied
12. Bet B is now shown as a loss but with odds 1 (from previously being refunded)

Result:
- Starting balance $172.63
- Total loss $507.99

Core issue:
- A bet that was already refunded was later reclassified as a loss,
- This triggered a second reroll of the amount ($335.36)

Expected resolution:
Refund of the incorrect second rollback in step 11 ($335.36)

This is not about losing a bet. It’s about a clear accounting inconsistency.

I currently have an active complaint and will update this review if it is resolved.

Update:
BC.Game responded here asking me to contact a specific escalation email and stated that the review process may take up to 48 hours.

However, prior to writing this review I had already sent a detailed email with all required information (Bet IDs, explanation, and screenshots) to that exact address on April 28.

As of now (over 48 hours later), I have not received any response or follow-up.

So at this point:
- The issue itself remains unresolved
- The escalation channel provided publicly was already used in advance
- No response has been received within the stated timeframe

I will update this review if the issue is properly investigated and resolved.

Update nya merubah semua yang ada sangat merugikan

Dear Support Team,

Dear Support Team,Following your request, we have conducted an additional review of your case. Based on the findings from both our Risk Control and Recovery teams, the account has been identified as high-risk due to potential unauthorized access. As a result, the account is not eligible for reinstatement, and this decision remains unchanged. We would also like to clarify that there is currently no remaining balance in the account. That said, in recognition of your long-term support as a valued VIP user, we have made further efforts on your behalf to explore possible alternatives. As a result, we have been able to secure a potential solution: you may create a new account, after which we will coordinate with our VIP host team to review the possibility of restoring your previous VIP level. If you are open to this arrangement, please contact us via martinbcgame sir this is your but security rule, and we will continue to assist you and follow up on the process. We truly appreciate your understanding and continued support.I am following up on the above message.Sir, as mentioned in your previous review, I was asked to contact support for further assistance. However, I am facing issues with my previous account, and there has been a problem with transparency/access on that account.Because of this, I have already created a new account as advised, and I have also contacted you via email. I kindly request you to review my case again and help resolve my issue.For your reference, my details are as follows:Username: SlowprocessUID: 4448577Sir, please help me resolve this matter and proceed with the required steps as discussed.Thank you for your support.

I see why they have 1.5 stars. Super bad gambling site. They making money only whatever little people they can scam, unaware of being just that. A scam site.
Ps. Lol can just tell the 5 star reviews are bought. Why not buy a 5 star review from me? Just kidding. But seriously can tell they are so bought!! They also have this thing called "recent big wins" and you can tell those are soo fake. Thats alot of big winners so a unknown casino Gonna stick with my regular casino.
Why they give fake copy and paste replies too lol

BC.Game just replied publicly and I want to address every single point they made because their response contains several statements that are factually incorrect and deeply misleading.
They said the case has been "thoroughly reviewed and resolved" and that "there has never been any agreement for further compensation." Let me be direct. The $9,800 Martin arranged was not a random goodwill gesture — it was compensation for a specific warmup bonus and a lossback shortfall that Aaron had explicitly promised and failed to deliver. Martin reviewed the full evidence, saw the chat logs, saw the timestamps, and acted on them within three hours. You do not do that for a case you consider invalid. You do not compensate someone unless you know internally that something went wrong. That compensation was an acknowledgment of wrongdoing, not a coincidence.
They also said "the expectations raised now differ from those initially presented." This is the statement that frustrates me most. Let me explain exactly what has changed and why.
When Martin resolved the first part of my case I specifically told him I needed a new host who could offer the same deal structure Aaron had — warmup bonuses, proper deposit deals, bespoke arrangements for high stakes sessions. That was a clear and direct condition I raised before accepting the arrangement. Martin agreed to it. I was then assigned Lazar, who has been honest and professional throughout and who I respect completely, but who has openly confirmed he does not have the authority or framework to offer anything close to what Aaron promised. So yes, the situation has evolved — because BC.Game made another promise they did not keep. That is not me raising new expectations. That is BC.Game failing to deliver on a second commitment.
Now let me be completely clear about what is fair here.
By rights I should be asking for 100% lossback on my $45,000 loss. Aaron was a BC.Game host who made promises he had no authority or intention to honor, told me explicitly to show account activity, watched me lose $45,000 in a single day acting on that instruction, and then disappeared. That is entirely BC.Game's responsibility. 100% of that loss sits on your side of the table.
I am not asking for 100%. I am absorbing 50% myself — $22,500 out of my own pocket — purely because I want to close this and move on with my life rather than pursue the full amount through legal channels. I am also walking away from every single perk and arrangement Aaron ever promised me. I am prepared to move forward under Lazar's terms without a single further demand. That is how reasonable I am being.
BC.Game's choice now is simple. Credit $5,700 to account ID 13227870 and this ends today. Every review comes down. Every platform gets 5 stars. The settlement is signed. Done. Finished. Forever.
Or decline, and this continues. Every day. Publicly. With full documentation. I have everything — chat logs, timestamps, explicit promises, evidence of BC.Game's internal acknowledgment of wrongdoing. None of it has been fully made public yet. That is still a choice.
The ball has always been in BC.Game's court. It still is.
Day 8. $5,700 from done. Every word here is documented, timestamped and real.

Hello BC.GAME Team,
I hope you are doing well.
I want to request a review of my old BC.GAME account that was blocked back in 2022. I spent a lot of time growing that account and had more than 200 referrals on it. Since then, the account has remained inaccessible, and I would really appreciate it if your team could review the case again.
At the moment, I only remember the account password and the Gmail connected to it. The email address I am using to send this message is the same one linked to that account, so I kindly ask you to please check your records and let me know if there is any chance of recovery.
I was an active supporter of BC.GAME and spent a lot of time building referrals and promoting the platform. If my account is recovered, I will continue bringing more referrals and remain active on BC.GAME in the future.
Please help me and let me know if there is any possible way to recover the account. I would truly appreciate your support.
Thank you.