BBQ Spit Rotisseries Reviews 3,470

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their effectiveness and durability, even under heavy use. Many people are also very satisfied with the prompt and efficient delivery service, often receiving their orders much faster than expected. The company's customer service is frequently commended for being helpful and responsive, addressing issues quickly and providing valuable assistance. However, some customers experienced issues with delivery, citing delays or problems with specific courier services. A few other people also felt that the quality of certain products, like a pizza oven, was poor, noting design flaws and build quality concerns. Additionally, some customers found that certain accessories, such as a skewer rod, did not perform as expected or had design limitations.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the products as awesome, well-built,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speed and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the items as... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and fast service, with... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy, whether online or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow, I have already received my order & I only placed it on Wednesday & today is Friday!! Absolutely brilliant service! More than 5 stars actually. Been kept in the loop the whole way through th... See more

Rated 5 out of 5 stars

Excellent. Problem with the delivery rectified overnight before the long weekend. We overloaded it with an oversized pig and it performed flawlessly. I bought my first setup from these guys 10yrs ago... See more

Rated 5 out of 5 stars

Beyond sensational!!! We could not have been happier with our purchase. We tested the rotisserie out with just one piece of lamb to be sure we had the timing etc right and then launched into a funct... See more

Rated 5 out of 5 stars

I have ordered several items from BBQ Spit including a new BBQ and all accessories. One of the items was a BBQ cover, and after seveal months away I returned to find the cover sun faded and split - af... See more



Company details

  1. #2 of 3 best companies in Grill Store

About BBQ Spit Rotisseries

Written by the company


BBQSPITROTISSERIES

About us

BBQ Spit Rotisseries is Australia’s largest spit roast store. Choose from over 70 models of spit rotisseries, smokers, pizza ovens, BBQs, and spit motors.



Flaming Coals Offset Smoker BBQ

Written by the company

Flaming Coals Offset Smoker BBQ
https://bit.ly/2Z3kTT6 If you are looking for a solid and sturdy Texas-style offset smoker without breaking the budget, then the Flaming Coals Offset Smoker BBQ is the logical choice. For added durability and efficiency, this smoker is constructed out of 3 & 4mm thick steel making it strong, the extra thickness in the body means less fuel is needed to maintain your desired cooking temperatures and together with the 20mm wide heat sealing tape around the cook chambers doors makes this one of the best value, high quality offset smokers available in Australia.

Customer service guarantee, 60 day returns, 1-2 year warranties

When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies

When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies
2-year warranty on Flaming Coals motors with our own onsite technician for your peace of mind 60 day returns policy on unused products from the date of purchase in case you change your mind 24-hour Monday-Saturday phone support 3 hour response time to emails 9am-5pm Monday-Saturday Online live chat support 9am-5pm Monday-Saturday Fast dispatch within 1 working day (for in-stock items) Assembly videos and user manuals to ensure you get the support you need Online Learning & Support Centre packed full of recipes and how-to guides Our own Facebook community to share ideas, tips, photos etc.

Contact info

BBQ Spit Rotisseries

Creating Lifelong Memories Over Charcoal!


4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Good quality, but…

I ordered a stainless steel bbq hotplate. It was reasonably priced, and delivered within days. I haven’t used it yet, but it looks to be high quality. However it doesn’t fit on my bbq to replace the existing old hotplate, and must be positioned on top of the existing grill. I hope it works.

7 August 2025
Rated 5 out of 5 stars

Fast delivery and package well

Fast delivery and package well, only thing I was hoping for, was when I got all the spit accessories. I hoped they would fit all in the same bag to keep clean and together. A bigger bag to fit it all in would be awesome, other than that extremely happy.

7 July 2025
Rated 5 out of 5 stars

Service

Service, I was pleased with this company, but it's not the first time, and it certainly won't be the last time either

7 July 2025

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