Bayside Brush Co. Reviews 

68
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Overpriced, price points designed to make you spend extra extra for their "deal", self contradictory shipping tracking, lying about delayed delays 3x over. In a string of bad purchases, this is the on... See more

Rated 2 out of 5 stars

I requested a return on the company site and found out a request just for a RETURN SHIPPING LABEL has to be "approved".Approved for what?! To see if my excuse for the return is a good enough reason f... See more

Rated 1 out of 5 stars

I ordered - and paid for - 3 brushes and one hairclip. I received the hairclip and ONE brush. I emailed and someone said they would send the 2 additional brushes the next day by priority. This was 2... See more

Rated 2 out of 5 stars

Well I previously ordered 2 hair clips that I measured with one that I had purchased before and they were too small. I wish that it was more accurate so I'm stuck with 2 small clips I can't use.

Company details

  1. Beauty Supply Store
  2. Gift Shop
  3. Hair Product Store

Written by the company

Bayside Brush Co. is a Miami-based online retailer specializing in premium hair care tools, brushes, combs, and professional accessories. We curate the finest names in the industry — including Kent, one of the world's oldest and most respected brush manufacturers with roots going back to 1777 — alongside Camila Paris, Giorgio, and other trusted professional brands. Our collection covers everything from handcrafted boar bristle brushes and detangling brushes to wide-tooth combs, fine-tooth combs, pocket combs, and a full range of professional hair clips and styling accessories. Whether you're a licensed cosmetologist, a barber, or someone who simply wants salon-quality tools at home, we carry the right product for your needs. We believe great hair starts with great tools. Every item in our store is selected for quality, durability, and performance — we don't carry products we wouldn't use ourselves. Our goal is to make professional-grade hair care accessible to everyone, whether you're outfitting a salon chair or just upgrading your daily routine. We serve customers across the United States and Canada, offering fast and reliable shipping on every order. Our team is here to help you find the right brush, comb, or accessory for your hair type — whether that's a natural boar bristle brush for fine or color-treated hair, a nylon bristle brush for thicker or curly textures, or a precision comb for detailed finishing work. Shop with confidence: we stand behind every product we sell and are committed to making your experience smooth from the moment you browse to the moment your order arrives at your door.


Contact info

1.8

Poor

TrustScore 2 out of 5

68 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.8

All reviews

(68)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I only speak of praise for the Bayside…

I only speak of praise for the Bayside Brush Company. For over some twenty years, Bayside Brush has not only faithfully delivered accessories that are of the highest quality, but have given me sound advice in the items use and given me options if it would not suit my needs. Furthermore, customer service at Bayside Brush over the years has proven to be superior to other accessory companies I have bought from. I must say that Diana Tovar with her professionalism, congeniality, and knowledge of the product line had made me a firm believer that I was truly working with the best. She has that ability to bound with a customer and answers questions honestly regardless of how trivial they may be. I only have praises for what she does. I am sure those responsibilities she has are far from being easy. I will always respect her for who she is. If the truth be known, I would work for this company because I would belong to the best there is. I say that with conviction.
I want to deeply thank you for just being there.

29 March 2022
Rated 5 out of 5 stars

Customer Service A+

My rating is a reflection of my most recent customer service experience.
I lost my receipt and only had an order number and screen shots of my return shipped back to Bayside. I was fully refunded for my return regardless.
Thank you Bayside 😊

22 March 2022
Rated 5 out of 5 stars

I have very thick hair and every time I…

I have very thick hair and every time I purchase any kind of combs ,clips or headbands they break easily. I find that the product from this Company is well made and does not break. Their return policy is quick and easy as well,I had no trouble getting a replacement. I find the product and service exellent!

21 March 2022

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