BatteryDivision.com Reviews 149

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

The Panasonic BQ-CC55 charger is a pleasure to use, providing an accurate assessment of the state of the batteries being charged. Shame it didn’t come with a 13amp 3pin plug! The Eneloop batteries als... See more

Rated 5 out of 5 stars

I ordered some batteries and didn’t realise the shipping times until after the order was placed (that’s on me I know) and I needed them before the arrival time cause they’re for a hearing aid. Thankfu... See more

Rated 4 out of 5 stars

The price was reasonable, and the shipping was fair, using USPS with tracking. Living in Alaska, we appreciate getting a fair deal on shipping. UPS is outrageously expensive for us, and many comp... See more

Rated 5 out of 5 stars

Great product selection. Timely delivery considering I ordered from the other side of the world. They even gave me a power plug converter.

Company details

  1. Battery Store
  2. Battery Wholesaler
  3. Electronics Accessories Wholesaler
  4. Electronics Store

About BatteryDivision.com

Written by the company

power on! battery division slogan

BatteryDivision supplies genuine batteries, chargers & flashlights online from the world's leading manufacturers, including Duracell, Energizer, Varta, Rayovac, and more. BatteryDivision offers competitive pricing on its unparalleled product section, with a great commitment to on-time order fulfillment 🔋.

trusted global brands, competitive prices, trained support

 


Contact info

4.1

Great

TrustScore 4 out of 5

149 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

S L O O O W W

S L O O O W W! Received 46 day after order!

31 May 2021
BatteryDivision.com logo

Reply from BatteryDivision.com

Hello James,

Again - sincere apologies for the longer transit time with postal services.
It was a pleasure talking to you and we are glad this issue was resolved.

We greatly appreciate the "rereview" that was left! All the best for you,
Have a great day!

Customer Support Team
BatteryDivision.com ⚡ POWER UP!

Rated 5 out of 5 stars

"The product and price are excellent"

The product and price are excellent, however delivery time was rather long and extended.
I finally figured out the product being shipped was from across the pond.
Despite the waiting period, product and price are top shelf.

31 May 2021
Rated 4 out of 5 stars

Once I ordered batteries I was…

Once I ordered batteries I was surprised to see they were coming from Lithuania! They took a while to arrive but they did and they are good batteries. They didnt need much recharging and have been working very well.

31 May 2021
Rated 1 out of 5 stars

*Extremely* slow shipping, beware

It's not at all obvious when ordering from the website that it will take 1-2 months for the order to arrive. Package eventually came from Lithuania but I would have certainly bought from another source if they had not been so deceptive on the website.

31 May 2021
BatteryDivision.com logo

Reply from BatteryDivision.com

Hello Anthony!

Thank you for your review,
We are very sorry for the extended transit time on this order,

We believe the issue was resolved and as agreed the shipping fee along with the courtesy discount was issued - thank you for being understanding and again, we sincerely apologize for the delay and hope you might give us a second chance in the future.

Customer Support Team
BatteryDivision.com ⚡ POWER UP!

Rated 1 out of 5 stars

Never got Product

I never got the BATTERIES I ORDERED. NEVER AN EMAIL UNLESS I EMAILED YOUR COMPANY

27 May 2021
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Reply from BatteryDivision.com

Hello Tom,

Thank you for your review,
We are sincerely sorry for the transit time length and would like to improve your experience by providing a free express delivery on your next order with us.

Please kindly let us know if that would be acceptable and we would e-mail the coupon!
We do value your time and appreciate you allowing us to improve and grow 😊

Customer Support Team
BatteryDivision.com ⚡ POWER UP!

Rated 5 out of 5 stars

Customer service is responsible

Customer service is responsible
We got a problem with the shipping delay and they were able to work with me and we both have a resolution
Item arrived later than expected but they provide the necessary support

26 May 2021
Rated 3 out of 5 stars

I had to reorder my last purchase

I had to reorder my last purchase because the wrong batteries were shipped. I didn’t return them or request a refund because they cost &6.50 and it would have been more trouble than it was worth. I reordered them and the second order was correct.

24 May 2021
BatteryDivision.com logo

Reply from BatteryDivision.com

Hello Walter,

Thank you for your review,
We are very sorry in case the incorrect type of batteries were shipped to you.
I do see that your order that was placed with us was for GP 27A batteries, for $7.90 and we cannot see any additional orders placed by your name, is there any chance you have left the review on incorrect order/seller?

We are looking forward to receiving your response and fixing the error if the incorrect batteries were received from us.
Have a good day!

Customer Support Team
BatteryDivision.com ⚡ POWER UP!

Rated 4 out of 5 stars

Good Quality Batteries, just very slow shipping

I still have not received the batteries. I placed this order on April 5th 2021. Today is May 21st 2021. No where on the site did I see that shipping could take this long. This is so frustrating. And customer service hasn't been able to provide me any information as to where my shipment is. They are very responsive to emails, which is great, but I need the batteries. I don't think I will be ordering from here again. This is crazy!

I wanted to update my review: I have finally received the batteries I ordered last week, they took almost 2 months to get here. The batteries arrived in perfect condition and they were exactly what I ordered. I can't give 5 stars because waiting 2 months is just not OK, but they did come, the product was great, for a good price, and the customer service has been lovely. As long as you don't need the batteries right away, this is a great place to order from to find challenging battery sizes. Thank you!

21 May 2021
BatteryDivision.com logo

Reply from BatteryDivision.com

Hi Jen,

Thank you for your update.
On the website we estimate delivery to the US and Canada to take 8-18 days via standard post, however, packages that were sent in early April were stuck in transit for a long time and most of these reached US very recently and we are really sorry to see this. 

Your package seems to be successfully delivered 26th of May.
We would also like to apply a discount on your order or send a gift card as an apology,

Let us know how you would like to proceed! 💌
Please contact us and we will resolve any issues,

Take care,
BatteryDivision.com ⚡

Rated 1 out of 5 stars

This order was billed on April 5, but I still have not received it.

I placed this order on April 4, 2021. It was billed to my credit card on April 5, 2021. As of this date I have been unable to trace the shipment which supposedly was shipped on April 5, 2021. I would like the batteries or a refund. Richard Mistarz Order # 1371-B

17 May 2021
BatteryDivision.com logo

Reply from BatteryDivision.com

Hello,

Thank you for reporting this.
The tracking number is showing that item arrived to the United States and was processed by USPS May 22, 2021.

Please kindly allow few additional days for this to deliver or in case items are no longer needed by the time these arrive, feel free to refuse the order and we will be sure to refund the purchase.

As an apology for the delay we have emailed you a gift card for your next order if you decide to give us another chance! Standard postal shipments are delayed now but if goods are needed quickly - express shipping option with 2-3 days delivery timeframe is available.

Please feel free to contact us,
Be safe and take care ⚡

Best Regards,
BatteryDivision.com

Rated 1 out of 5 stars

I waited six weeks for these Batteries…

I waited six weeks for these Batteries to arrive and the box was smashed to bits!

17 May 2021
BatteryDivision.com logo

Reply from BatteryDivision.com

Hello Charles,

Thank you for reporting this, we are sorry that these arrived smashed and took in transit longer than expected.
We have e-mailed you inquiring if you would be willing to give us a second chance and replace the batteries - please respond once you get a chance and we will have this resolved.

Looking forward to receiving your response! 💌

Bast Regards,
BatteryDivision.com ⚡

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